Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Very disappointing
on July 31, 2021
Posted by: FWdisappointed
Gender:Male
I have always used Norelco shavers, and I have always been satisfied until now. I recently bought a S1211/81. When unplugged, it has very little power. I have to go over my face and neck 5 or 6 times to get a decent shave. The charge may only have 30 minutes max. It operates a little better when plugged in, but this is inconvenient. I am glad I still have an older Norelco as a backup. The old shaver now becomes my main one.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer care, August 2, 2021
Hi there,
We are sorry to hear about your shaver not being able to hold a charge properly. We understand the issue at hand. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
We are sorry to hear about your shaver not being able to hold a charge properly. We understand the issue at hand. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
A very basic shaver that just gets the job done.
on January 27, 2020
Posted by: DaveCh
Gender:Male
The Philips Shaver Series 2300 is very light weight and does not have a real sense in your hand. It feels inferior to other products which has some weight and presence. The shaver provided a mediocre shave, I had to go over multiple times to get all the facial hair. Even after multiple passes it still left a tiny stubble. The head of the shaver did not pivot which would have been more comfortable to use. The trimmer on back was very difficult to open to use. The trimmer shaved a clean line on my sideburns. The battery life was still good after 3 weeks of daily use. It is a basic electric shaver with no luxury feel. This would probably be a good starter electric shaver and is probably the lower end of shavers.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, February 6, 2020
Hello Dave, We're sorry to hear that you didn't get the expected results with your Philips Shaver. For the best result when using your Philips Shaver with a foam or shaving gel, we'd recommend you to take care of the following: Always wash your face with water and soap before you start your shaving routine, after which you can apply your shaving gel or foam. Now you should start shaving by moving your shaver in circular movements over your skin. Doing this ensures that all hair growing in different directions are removed. If you're shaving dry, then we'd recommend you to allow at least 15 minutes for your skin to dry completely before you start shaving after washing it with soap and water.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
Portable Convenience
on December 4, 2023
Posted by: shinkuer
[This review was collected as part of a promotion.] Get this shaver if you need something portable. It shines in that role. Its three circular shaver also pushes in to follow the contours of the face. I would recommend it keeping in the car for those days when you forget to shave but need to look clean for a meeting. It is not going to give you a perfectly clear shave like a traditional blade but no electrical blade would do that due to a built-in safety layer separating your skin with its internally rotating blades. However, a traditional blade requires a lot more time to prep and use. In absence of time, this fits the bill. It still gives you a very good cut while delivering on convenience. This is a good one!
Written by a customer while visiting influenster.com
Customer Rating
2
Disappointing
on March 14, 2022
Posted by: DToc
Gender:Male
[This review was collected as part of a promotion.] Cheap, blades are terrible, motor lacks power..not worth the money
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 16, 2022
Hi,
Thanks for your feedback regarding the Philips Norelco Shaver 2300. We are sorry to hear that you are disappointed with the shaver, let's take a closer look and hopefully improve your experience. Firstly, could you make sure your shaver is charged fully for 8 hours. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your feedback regarding the Philips Norelco Shaver 2300. We are sorry to hear that you are disappointed with the shaver, let's take a closer look and hopefully improve your experience. Firstly, could you make sure your shaver is charged fully for 8 hours. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
No Power
on January 31, 2021
Posted by: Cactus Jack
Gender:Male
I am 55 years old and have been using Norelco razors for many years. My wife bought me a new Series 2000, S1211 for a Christmas present. This new razor has no power. It seems like it turns half the speed of my old Aquatec model. It will bog down so much you have to lift off your face so it catches up. It also does not cut as close. I pulled the blades out to inspect them. They look much different than my older model. I di try running the shave down all the way and recharging for 24 hours. I also tried cleaning the heads with water and cleaning them independently with a brush. Nothing has increased the speed or the power. The battery life seems to be fine. Norelco triple head shavers used to be the best.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 1, 2021
Hi there, thank you for taking the time to share your feedback with us. What a pity that the new shaver did not live up to your previous Norelco models. If there is anything we can help you with, we encourage you to reach out to us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
4
Good basic rotary razor
on January 21, 2020
Posted by: Joekp12
Gender:Male
I received a Philips/Norelco 2300 shaver in return for a review of the product. The pros of the shaver that is does provide a nice close shave. I have only used rotary type shavers, not the most expensive, and this shaver cuts as well as any other rotary shaver I have used. The overall quality is good the size did appear to be a little bulky but it does fit in the hand nicely and with the rubber grips is easy to hold on to. The other nice feature is the built in trimmer, a feature not found on many budget type razors. Charged the razor only once during the 7 days I used it so the battery capacity seems to be good also. Only negatives would be is that it does not come with any real accessories, the biggest thing missing I would say is a travel case. Overall a good product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Very Disappointing Product
on January 23, 2022
Posted by: GlennBob
Gender:Male
[This review was collected as part of a promotion.] Worst Shaver from Norelco
I have used Philipps Norelco Shavers for over 50 years. Have always been very pleased with them. However, this latest Shaver is a major disappointment. Not enough power. Doesn't hold a charge for more than a week with only one shave per day. Takes forever to get the beard removed. Disappointing at best. Will most likely look for alternatives sadly.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi GlennBob,
Thanks so much for taking the time to leave a review regarding the Philips Norelco Shaver 2300. We are proud to hear that our shavers have been part of your shaving routine for the last 50 years, thanks for sharing this with us! So sorry to hear that your new shaver is not providing you the same experience, we can understand that must be disappointing. Your shaver has 40 minutes of shaving time after a 8 hour charge, you can also use it corded for continuous power. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, simply let your shaver charge for at least two hours and then check the charging status again. Could you allow your shaver to be charged fully for 8 hours and ten test?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks so much for taking the time to leave a review regarding the Philips Norelco Shaver 2300. We are proud to hear that our shavers have been part of your shaving routine for the last 50 years, thanks for sharing this with us! So sorry to hear that your new shaver is not providing you the same experience, we can understand that must be disappointing. Your shaver has 40 minutes of shaving time after a 8 hour charge, you can also use it corded for continuous power. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, simply let your shaver charge for at least two hours and then check the charging status again. Could you allow your shaver to be charged fully for 8 hours and ten test?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Awesome!!
on September 5, 2023
Posted by: victora26
[This review was collected as part of a promotion.] The shaver is really light weight comes with a carry case, charger, and the shaver it’s self is water proof perfect for shaving right after a shower it’s very smooth shaves really well I was definitely impressed with it I usually use a straight edge razor to shave but since I got this guy I’ve been using it every 2 days hair grows really fast so it super convenient for me to carry around must have for men!!!
Written by a customer while visiting influenster.com