Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: MB60
Gender:Male
Verified Purchase:Yes
After less than one week of use, one of the shaver heads seized up. I checked the warranty....the replaceable heads are not covered by warranty. The cost of a new set of shaver heads was almost as much as the price I paid for the shaver. The replacement heads seem to be of much better quality, than the originals.
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, March 31, 2023
Hi there,
Thank you for sharing your feedback with us. Could you please elaborate you concern via Social Media? We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. Could you please elaborate you concern via Social Media? We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
1
Used it only as a backup, perhaps 5 or six times.
on March 22, 2023
Posted by: Bart 79
Gender:Male
The razor was used 5 or 6 times over the last year or so. I tired it yesterday and it needed recharging which I did, The haver started up as usual, then stopped after 2 or 3 seconds, then restarted very nosily and won't run for more than 2 or three seconds while shaving.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, March 23, 2023
Hi there,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. It's possible that the issue could be related to the battery charging. Philips recommends that you let the shaver charge for at least two hours before checking the charging status. It's also important to use the original charger that came with your shaver, as not all chargers are compatible with every Philips shaver. Additionally, please note that your shaver will not turn on while it's plugged into the charger, so be sure to unplug it before trying to turn it on.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. It's possible that the issue could be related to the battery charging. Philips recommends that you let the shaver charge for at least two hours before checking the charging status. It's also important to use the original charger that came with your shaver, as not all chargers are compatible with every Philips shaver. Additionally, please note that your shaver will not turn on while it's plugged into the charger, so be sure to unplug it before trying to turn it on.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] does a great job like last one - which lasted over 10 years
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dre.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Previous razor was a Norelco 2100. The motor ran like it was in a bind. Later the case popped open I finally got it closed back and it ran a little smoother and easier but I think it had been damaged because it was not completely assembled properly in the first place.
Even running slower more sporadically is still cut closer than this 2300.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: wheelhorse
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the ability to wash my heads and shaver as needed you can tell that the revolutions of the heads will get the job done.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Batterie anormale
on March 3, 2023
Posted by: Zera23
Gender:Male
Je ne peux même pas faire un rasage complet avec la recharge de la batterie
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Little to no power
on February 24, 2023
Posted by: Post987654321
Gender:Male
I purchased this trying to move away from the disposable razor and quickly moved right back. The power is terrible, I’ve charged it overnight, used it while plugged in and nothing helps. It almost feels like it pulling the hairs out one by one. Unfortunate, but on a positive not I guess I don’t have to worry about buying those replacement heads
I would recommend this to a friend!
Response from philips.comBy Shriya Sawant, Philips Consumer Care, February 24, 2023
Hi there,
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips Shaver. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, please refer to your user manual. Additionally, make sure you always unplug your shaver from the charger before turning it on. Your shaver will not turn on when it is plugged into the charger. We hope this helps.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips Shaver. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, please refer to your user manual. Additionally, make sure you always unplug your shaver from the charger before turning it on. Your shaver will not turn on when it is plugged into the charger. We hope this helps.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Maverick1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything is fine except for the battery which barely gets through a 6 minute shave. Disappointing for sure.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com