[This review was collected as part of a promotion.] I think i made a excellent choice and a fan of phillips products and it has improve my shaving experience after shaving
Written by a customer while visiting philips.com
Customer Rating
1
on January 25, 2025
Posted by: Anonymous
Snags the entire time using the flip up blade. Horrible useless shaver. Makes me want to smash it on the ground, which is what I'm going to do when I buy another shaver from another company.
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 26, 2025
Hello,
Thank you for your feedback. We are very sorry to hear that your experience with the Philips Series 2000 shaver was not as pleasant as you had hoped. We strive to satisfy our customers and use feedback like this to improve. To ensure your razor works properly, start by cleaning the blade to make sure it's free of hair and debris - a quick rinse under running water can help. Inspect the blade for nicks or damage. Make sure you're holding the razor at the correct angle and moving it gently.
If you have any other questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
False advertising
on January 25, 2025
Posted by: Praise Jesus
Gender:Male
I'm sure it's a decent shaver, but the video shows it being used without the cord, while in reality the shaver cannot be used without the cord being plugged in. In hindsight I should have looked for a battery indicator light, but I did not.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 28, 2025
Hello, Thank you for your feedback and we apologize for the confusion. We understand how important it is to have clear expectations when purchasing a product, and we appreciate you bringing this to our attention. We would love to answer any further questions or concerns, please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
[This review was collected as part of a promotion.] Have used a previous model for many years. This newer model works equally well and performs flawlessly.
[This review was collected as part of a promotion.] Have been a norelco shaver user for many years and decided it was time for a new model. Only problem either the new one is it won’t shave my beard unless it’s 2days old. I’m 96 years of age and beard is growing much slower.