Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9 out of 5
3.9
(1,000 Reviews)
Open Ratings Snapshot
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product. 
(
530 out of 727
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5 out of 5
5
on April 2, 2025
Posted by: Rabbit2222
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything seem to work good! Not sure why it’s need the USB plug to charge????
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Features that I like with this shaver.
on July 9, 2025
Posted by: GFB50
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great. Shaves close. Easy to clean out. Would recommend this to friends.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
You will need extra adapter
on July 21, 2025
Posted by: DooWop
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Uses a USB cord to recharge..my bathroom doesn't have USB outlets. Had to go out and purchase a separate USB to wall (120v) adapter since it wasn't supplied with the usb cord
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Nice features as my previous shaver with trimmer.
on August 15, 2025
Posted by: Geno1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had electric shavers in the past. The one I just had, the motor stopped after using it close to 10 years. The new one I just bought doesn't seem it will last that long. The motor doesn't seem as strong. I guess I'll wait and see.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Worst Electric Shaver I've ever used
on December 10, 2021
Posted by: Artanis1212
Gender:Male
[This review was collected as part of a promotion.] The simplest thing to say is that this low end shaver simply doesn't provide a clean shave. I do not have a particularly heavy beard but no matter how many times I carefully go over my face there's still a stubble. I've used Phillips Norelco shavers most of my adult life ( I'm 74). This is the first shaver that I've had that could be used wet or dry. That isn't at all what I wanted. I want an electric only shaver that is EASY to clean and gives a good close comfortable shave. I bought a 6820 a couple of weeks ago and I could get its clean and I wouldn't attach the trimmer and I returned it. I probably shouldn't have bought such a low end shaver to begin with, but I didn't want to spend more for a wet/dry until I tried it. I'm in the market and I'd welcome suggestions for what to buy, but I don't want to spend hundreds of $$$.
Response from philips.comBy Philips Consumer Care December 17, 2021
Hi,

thank you for taking the time to share your feedback. We're sorry to hear that you're not satisfied with the performance of your Series 2000 shaver, and that it fell short of your expectations. We're more than happy to take a closer look at the device to see if we can improve its performance in some way. Alternatively, we'd love to recommend something else based on your needs, if this is what you prefer. Either way, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Solid Shaver, good battery life
on January 16, 2020
Posted by: Welt
Gender:Male
Starting off with its shape, I like how ergonomic it is and how it fits well on my hand while shaving. Cuts closer then most shavers I`ve had in the past, especially around the chin. The built in Trimmer is a plus! Convenient for sideburns trimming. Battery life is average and on par with other shavers I`ve owned. Charges overnight and I was able to shave for two weeks without needing recharge.
Cleaning the hair collector chamber with the brush can get annoying and time consuming. i would suggest having the head pivot on the unit and be waterproof so that it can be washed and cleaned quickly.
Overall it is a solid shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Very disappointing
on July 31, 2021
Posted by: FWdisappointed
Gender:Male
I have always used Norelco shavers, and I have always been satisfied until now. I recently bought a S1211/81. When unplugged, it has very little power. I have to go over my face and neck 5 or 6 times to get a decent shave. The charge may only have 30 minutes max. It operates a little better when plugged in, but this is inconvenient. I am glad I still have an older Norelco as a backup. The old shaver now becomes my main one.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer careAugust 2, 2021
Hi there,

We are sorry to hear about your shaver not being able to hold a charge properly. We understand the issue at hand. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
A very basic shaver that just gets the job done.
on January 27, 2020
Posted by: DaveCh
Gender:Male
The Philips Shaver Series 2300 is very light weight and does not have a real sense in your hand. It feels inferior to other products which has some weight and presence. The shaver provided a mediocre shave, I had to go over multiple times to get all the facial hair. Even after multiple passes it still left a tiny stubble. The head of the shaver did not pivot which would have been more comfortable to use. The trimmer on back was very difficult to open to use. The trimmer shaved a clean line on my sideburns. The battery life was still good after 3 weeks of daily use. It is a basic electric shaver with no luxury feel. This would probably be a good starter electric shaver and is probably the lower end of shavers.
No, I would not recommend this to a friend.
Response from philips.comBy Philips CareFebruary 6, 2020
Hello Dave, We're sorry to hear that you didn't get the expected results with your Philips Shaver. For the best result when using your Philips Shaver with a foam or shaving gel, we'd recommend you to take care of the following: Always wash your face with water and soap before you start your shaving routine, after which you can apply your shaving gel or foam. Now you should start shaving by moving your shaver in circular movements over your skin. Doing this ensures that all hair growing in different directions are removed. If you're shaving dry, then we'd recommend you to allow at least 15 minutes for your skin to dry completely before you start shaving after washing it with soap and water.

Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
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