Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
4
Cannot accept water cleaning. I still use the bru
on September 24, 2025
Posted by: BigJay
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with the performance of the shaver. Do not like the head removal process; much more difficult to remove head from shaver than my previous Norelco shaver.
Written by a customer while visiting philips.com
Posted by: Bernay
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the portability of the device. I can use it wherever I feel the need to shave. It is not as close of a shave as I would like, but I am retired so I don’t necessarily need a very close shave. I can always use my Trac 3 razor if I have somewhere important to be.
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I do not recommend this electric shaver i have used Phillips electric shaves for probably 30 years this is by far the worst experience i should have kept the old one. This one just does not give me a close shave for some reason I’ve had it long enough so that its not the breaki in period its just on this model. I regretted not sending it back earlier but didn’t. Im at the point of deciding if i just dump it and buy another one.disappointed but so is life sometimes. I also now have a package of new heads i always buy to be ahead of the curve when time to change shaver heads
I would recommend this to a friend!
Response from philips.comBy Alexandros, Global 247, September 25, 2025
Hello there. Thanks for sharing your thoughts with us. We're sorry to hear that you're not happy with your new shaver, especially after being a loyal Philips user for 30 years. Please reach out to us either on social media at Facebook/Instagram (@Philips) or X (@Philips), or use our contact page https: www.usa.philips.com/c-w/support-home/support-contact-page. We’d love to chat and see how we can improve your experience, whether it's offering tips or finding a better model for you. Looking forward to turning this around for you! Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: bhp.
Verified Purchase:Yes
[This review was collected as part of a promotion.] very happy with the razor. Have had 3 or 4 before this one
Written by a customer while visiting philips.com
Posted by: Rusted
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver works as advertised and I would recommend it to anyone looking for an electric shaver.
Written by a customer while visiting philips.com
Posted by: Doybar
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great shaver. It cuts close, is smooth and the charge lasts long.
Written by a customer while visiting philips.com
Posted by: zebra9702
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] works great! nice close shave, charge last for a week at a time,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: W. Kevin
Verified Purchase:Yes
[This review was collected as part of a promotion.] The blades don't last very long, get dull too fast
Written by a customer while visiting philips.com