Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Rowyn7
Verified Purchase:Yes
light weight, easy to handle, easy to clean ,like that it can be used in shower
Written by a customer while visiting philips.com
Posted by: Modan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a safety razor of some sort for 50 years. I have been forced to change to electric due to use of blood thinners. I can't get this shaver to "glide" over my face so I can "move is circular motion". I haven't been using it long and haven't tried the "wet" option with anything other than my old shave cream that is too thick. I rated it a 3 because I can't get as good a shave as I did with razor and it takes MUCH longer to get a satisfactory result. I don't know how to compare with other electric shavers since I have never used one.
Written by a customer while visiting philips.com
Posted by: DC Runner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros: Durable razor, reliable brand, long-lasting battery.
Cons: Shave is decent but not as close as I am used to or expected from a rotary razor.
Cons: Shave is decent but not as close as I am used to or expected from a rotary razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grizzle Face
Verified Purchase:Yes
Best electric shaver I've owned. Clean cut leaving no stubble, yet skin feels smooth to the touch. Non-irritating.
Written by a customer while visiting philips.com
Posted by: Boat guy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can't get a close shave. Leaves about a one day growth. Almost have to break your finger to get the pop up trimmer to work.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 8, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Male shaver!
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent shaver. Very impressed with it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mr. MB
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver shaves close without cutting or nicking the skin. It shaves fast while stll able to reach small areas.
Written by a customer while visiting philips.com
Posted by: Brudzey #2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi quality close shave.
Concern about the same on/off switch that has failed the last 3 Norelco electric shavers I had to buy over the past 6 years. None of the 3 were under warranty! Each failed for the very same defect—-on/off switch failure.
Concern about the same on/off switch that has failed the last 3 Norelco electric shavers I had to buy over the past 6 years. None of the 3 were under warranty! Each failed for the very same defect—-on/off switch failure.
I would recommend this to a friend!
Written by a customer while visiting philips.com