Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Dyngus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaver does everything I wanted it to do. It was a good purchase, but it just a boring shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: VCWRX2
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent shaver. Very precise and smooth. It realy makes my morning shaving a very pleasant experience.
Written by a customer while visiting philips.com
Customer Rating
3
Good for a beginner shaver, but I don’t think I co
on July 26, 2025
Posted by: FutureRetiree
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver works well, but requires going over the same area several times to get a better shave. Also, the rotation of the blades seems to be slow in my opinion, and that is with a full charge. I did like the pop up trimmer for my sideburns. That worked very well.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Jebash
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gives a very nice shave but not as close as I would like. My old old Norelco rotary shaver from like 30 years ago have me closer shave and had a more [powerful motor..
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
A few bumps on the road but not on my face.
on July 27, 2025
Posted by: Challenged Senor Senior
Gender:Male
So far so good. As this is only my 2nd electric razor in my 66yrs on this great green earth of ours, I have only good things to say about my recent purchase. I purchased it initially after years of using the "soap and scrape method" of a safety razor due to a medical condition requiring radiation treatment, so I am waiting to get back to my new Phillips razor to continue using it. Radiation caused the hair on my face to fall out so I haven't need it at all during my treatment. But that is behind me now and I look forward to resuming my new razor relationship very soon. I will get back to you then, Thank you Phillips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Christopher David
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gave an excellent close shave. But when I tried to clean it I couldn't get the three rotary blades to fit back in, I fumbled with it unsuccessfully for almost half an hour. I had others try as well without success. Finally I gave up and trashed the thing.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, July 29, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Boombayah
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was hoping even the lowest model would still have the power and blade RPM's to get a quick and close shave. I was willing to give up bells and whistles for price. It didn't work out that way.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Rmoe
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, quiet, long lasting battery, but does not cut close enough
Wet and dry feature is a plus
Wet and dry feature is a plus
Written by a customer while visiting philips.com