Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(717 Reviews)
Rating breakdown 717 reviews
5 Stars
447
4 Stars
120
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
391 out of
486)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Unhappy85
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using Norelco shavers starting with the corded models in the1960's. Best was the 8160XL. The poorest were the 7000 ( because of large head assy.) and this 3600. 3600 Pro's - does good job around nose & mouth areas. Con's - does not glide across face, just adequate shave.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 14, 2025
Hello!
Thank you for your feedback on the Philips Shaver 3600 S3243/91 Wet & Dry Electric Shaver. We appreciate your longstanding loyalty to Norelco shavers and value your input on our products. We're glad to hear that the 3600 performs well around the nose and mouth areas, but we're sorry to hear that you're not satisfied with its overall glide and shave quality. For optimal results with your current shaver, ensure it's properly cleaned and fully charged before use, as this can affect glide and overall efficiency. If that doesn't solve the issue, please consider reaching out to us. We want to ensure you have a comfortable and effective shaving experience.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for your feedback on the Philips Shaver 3600 S3243/91 Wet & Dry Electric Shaver. We appreciate your longstanding loyalty to Norelco shavers and value your input on our products. We're glad to hear that the 3600 performs well around the nose and mouth areas, but we're sorry to hear that you're not satisfied with its overall glide and shave quality. For optimal results with your current shaver, ensure it's properly cleaned and fully charged before use, as this can affect glide and overall efficiency. If that doesn't solve the issue, please consider reaching out to us. We want to ensure you have a comfortable and effective shaving experience.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: J at Lake Lanier
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the Phillips shaver to replace a Braun shaver and I like it much better. It shave closer than the Braun
Written by a customer while visiting philips.com
Customer Rating
5
Still tops in its class for great shaves and long.
on August 15, 2025
Posted by: smoothfacedfan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After many years, I decided to replace my Phillips wet and dry razor. I did my research and saw the new version still got top ratings. If anything, the new one is even better than the old one. It's lighter, and the battery life is tremendous. Dry or right out of the shower, the shave is excellent, and the trimmer is great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Caper
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding. Quick recharge, excellent cutting, trim, and comfort.. Highly recommend. I have been using Philips shavers for years, never change brand.
Written by a customer while visiting philips.com
Posted by: Louie79
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with the performance of this shaver. I bought it to upgrade a bit from the next model down. This shaver does not pull hair, is easy to clean, and the battery charge indicator stops you from guessing on the amount of charge left. The self sharpening feature has me cleaning the shaver after a few shaves to help the process. Cleaning is a breeze. Light pressure works best. Very Happy!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: zopiy78
Gender:Male
Verified Purchase:Yes
The product works well. Easy to use and maintain. Comfortable handle too.
Unfortunately, I cannot enjoy the smooth shave because it’ll lead to razor bumps as I have curly hair. I wish the product page gave us a heads up about this potential problem.
Unfortunately, I cannot enjoy the smooth shave because it’ll lead to razor bumps as I have curly hair. I wish the product page gave us a heads up about this potential problem.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chink
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn’t cut near as close as my last Norelco razor and irritates the skin much faster.
Written by a customer while visiting philips.com
Posted by: 1whoshaves
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's everything I expected. Smooth shave, light weight. I like the lights lettinge know the battery life. Worth the price.
I would recommend this to a friend!
Written by a customer while visiting philips.com