Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Jebash
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gives a very nice shave but not as close as I would like. My old old Norelco rotary shaver from like 30 years ago have me closer shave and had a more [powerful motor..
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
A few bumps on the road but not on my face.
on July 27, 2025
Posted by: Challenged Senor Senior
Gender:Male
So far so good. As this is only my 2nd electric razor in my 66yrs on this great green earth of ours, I have only good things to say about my recent purchase. I purchased it initially after years of using the "soap and scrape method" of a safety razor due to a medical condition requiring radiation treatment, so I am waiting to get back to my new Phillips razor to continue using it. Radiation caused the hair on my face to fall out so I haven't need it at all during my treatment. But that is behind me now and I look forward to resuming my new razor relationship very soon. I will get back to you then, Thank you Phillips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Christopher David
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gave an excellent close shave. But when I tried to clean it I couldn't get the three rotary blades to fit back in, I fumbled with it unsuccessfully for almost half an hour. I had others try as well without success. Finally I gave up and trashed the thing.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, July 29, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Boombayah
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was hoping even the lowest model would still have the power and blade RPM's to get a quick and close shave. I was willing to give up bells and whistles for price. It didn't work out that way.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Rmoe
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, quiet, long lasting battery, but does not cut close enough
Wet and dry feature is a plus
Wet and dry feature is a plus
Written by a customer while visiting philips.com
Posted by: Rowyn7
Verified Purchase:Yes
light weight, easy to handle, easy to clean ,like that it can be used in shower
Written by a customer while visiting philips.com
Posted by: Modan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a safety razor of some sort for 50 years. I have been forced to change to electric due to use of blood thinners. I can't get this shaver to "glide" over my face so I can "move is circular motion". I haven't been using it long and haven't tried the "wet" option with anything other than my old shave cream that is too thick. I rated it a 3 because I can't get as good a shave as I did with razor and it takes MUCH longer to get a satisfactory result. I don't know how to compare with other electric shavers since I have never used one.
Written by a customer while visiting philips.com
Posted by: DC Runner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros: Durable razor, reliable brand, long-lasting battery.
Cons: Shave is decent but not as close as I am used to or expected from a rotary razor.
Cons: Shave is decent but not as close as I am used to or expected from a rotary razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com