Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Robert384u
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first shave was great blades were sharp, now it takes forever then. Still have to use a razor
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, May 5, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Timber Wolf
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver works well, it cuts the hairs very well and does a very nice job at it, the charge lasts a long time, so I am very happy with it.
Written by a customer while visiting philips.com
Posted by: Gazy
Verified Purchase:Yes
that,s my 7 philips rasor and it' my favorite of all
Written by a customer while visiting philips.com
Posted by: Ronzzz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good shaver, well designed. Provides a close shave and gets the job done quickly. Battery life is noticeably shorter than my previous Phillips shaver.
Written by a customer while visiting philips.com
Posted by: StoneShaver
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver is an excellent product. It shaves nice and close and the battery run time is superb. My only complaint is it did not come with a hard travel case, as my previous Norelco shaver did, and one does not exist even for purchase.
Written by a customer while visiting philips.com
Posted by: Proted
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is easy to use easy to clean. Does a great job.
Written by a customer while visiting philips.com
Posted by: Oldbox
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am 65 years old and always a regular shaver. I finally switched due to: time saving and wife desires.the electric is not a close shave. My razor is much better. Also it doesn’t trim side burns very good or clean. I will continue to use the new model o to save time but will use my razor when I want a clean shave
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: The Smooth Shaver
Verified Purchase:Yes
[This review was collected as part of a promotion.] Norelco is the only razer I've ever used since I started shaving - except when I was in the service in boot camp. After boot camp I got my Norelco back.
Written by a customer while visiting philips.com