Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Expecting perfection
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the shaver is well designed and easy to manipulate, the rotary cutting action does not cut as closely as a blade and shaving cream. Even with lubricant such as Williams Lectric Shave, there remains a surface level stubble which becomes obvious within a couple hours.
Written by a customer while visiting philips.com
Posted by: CUTTER 2
Gender:Male
Verified Purchase:Yes
I chose this rating because of the price of replacement screens and cutters. I have no problem with the razor itself. If you like electric razor's this is a great razor. As far as I'm concerned, all razor company's charge to much for foil's, cutter's and screen's.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jkmerlav
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve never used an electric razor before and I am quite pleased . I am only giving it a 4 star because it irritates my lower neck.
Written by a customer while visiting philips.com
Posted by: Sir nitro
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nio issues what so ever, smooth and fast cutting,, trimmer great
Written by a customer while visiting philips.com
Posted by: Gordo54
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to return and exchange the first one because the trimmer quit workin
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Vinnypjr
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the design and ease of use. Works in seconds on my beard and mustache
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Don3
Verified Purchase:Yes
[This review was collected as part of a promotion.] I returned this shaver. It was difficult to be happy with it even as I followed the instructions and gave it a chance. I purchased a different brand and I am happy with it.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 9, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: bobby5000
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit shaves facial hair very well and charges quickly. Comfortable to hold and lightweight while shaving.
Easy to clean shaver head and inside rotors.
Easy to clean shaver head and inside rotors.
Written by a customer while visiting philips.com