Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Shaver McClipper
Verified Purchase:Yes
Main shaving head is pretty good. Doesn't do well if any hairs are down and a bit too long. Really need to shave daily for best results with this. I didn't expect miracles from the lower end of their product lineup. That being said, the pop up clipper is borderline useless. It won't even make a decent cut on sideburns and struggles to cut any missed hairs from the main shaver. Do yourself a favor and get a Phillips OneBlade for those details. Lightyears better.
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid shaver. Provides close shave dry or wet.
Love the pop-up trimmer.
Love the pop-up trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JC30
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great razor at great price with close shave every time.
Written by a customer while visiting philips.com
Posted by: Awesome Grandpa
Verified Purchase:Yes
[This review was collected as part of a promotion.] great razor. cleans up quickly, it works very intuitively and easily.
Written by a customer while visiting philips.com
Customer Rating
5
This product is the most smoothest shaver I have .
on April 23, 2025
Posted by: RottenRod
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using the same type product for the last 10 years and this new one is the best Shaver they have produced. I highly recommend this shaver to anyone that has to shave!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SouthTexas2448
Verified Purchase:Yes
[This review was collected as part of a promotion.] product operates as advertised. shaves clean and efficiently.
Written by a customer while visiting philips.com
Posted by: VMR - Illinos
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Proprietary charging cable narrows the option for charging. If you misplaced the cable just as I did the device cannot be charged. Bad design.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, May 1, 2025
Thank you for sharing your feedback with us, it is always a helpful tool for us as we work to make ourselves and our products better for you. Please feel free to contact us via social media if you have any additional issues or questions, we would love to be there to help. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page] (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Not on social media? No problem. You can also contact us through our [Support Page] (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
The quality of shave was it what I had hoped for.
on April 30, 2025
Posted by: Shaver2025
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a very heavy beard. With my old shaver I could get a close enough shave it would last all day. This one I have to shave in the evening again if we are going out. It does not give me a very close shave.
Written by a customer while visiting philips.com