Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Sir nitro
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nio issues what so ever, smooth and fast cutting,, trimmer great
Written by a customer while visiting philips.com
Posted by: Gordo54
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to return and exchange the first one because the trimmer quit workin
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Vinnypjr
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the design and ease of use. Works in seconds on my beard and mustache
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Don3
Verified Purchase:Yes
[This review was collected as part of a promotion.] I returned this shaver. It was difficult to be happy with it even as I followed the instructions and gave it a chance. I purchased a different brand and I am happy with it.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 9, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: bobby5000
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit shaves facial hair very well and charges quickly. Comfortable to hold and lightweight while shaving.
Easy to clean shaver head and inside rotors.
Easy to clean shaver head and inside rotors.
Written by a customer while visiting philips.com
Posted by: Pineapple80
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] the shaving heads are not as good as the old lift and cut shaving heads. It takes me longer to shave then it did before. Is there a lift and cut shaving head for the 3600 series razor I can get?
Written by a customer while visiting philips.com
Posted by: Keeping it smooth
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Price seemed reasonable… product is lightweight but shaving action could be closer
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Works very well! Much easier than using a straight
on April 14, 2025
Posted by: Biggull
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent item for my shaving needs. Had not used an electric razor in over 50 years . It was an easy transition.
Written by a customer while visiting philips.com