Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(717 Reviews)
Rating breakdown 717 reviews
5 Stars
447
4 Stars
120
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
391 out of
486)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
4
Second one of this model
on August 11, 2021
Posted by: Cisco007
Gender:Male
Would have rated as excellent however the closure apparatus on the first one I bought less than a year ago broke today when I closed the lid. Unfortunately for me I did not register the product when I purchased it nor did I keep the receipt. I have always been a Philips user.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Woody48
Gender:Male
Verified Purchase:Yes
Great shaver, wish I would have retired my 20 year old Phillips shaver earlier!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Blades got very dull within a month of use.
on September 19, 2021
Posted by: herpops
Gender:Male
[This review was collected as part of a promotion.] Had to change out the blades after about a months use, I can't get much more then about six weeks at the most out of the shaver blades.
I would recommend this to a friend!
Response from philips.comBy Consumer care, September 20, 2021
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This Best Shaver I've Owned
on September 22, 2021
Posted by: D Allen
Gender:Male
[This review was collected as part of a promotion.] I bought this Norelco shaver about a month ago, after reading a high percentage of positive reviews. This shaver is faster, quieter, and closer than any shaver I've owned. I also shave the top of my head between hair cuts to stay clean shaven. Definitely recommend purchasing this Norelco shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
quit working
on October 6, 2021
Posted by: bu1832
Gender:Male
after using this less than a month it will not close properly after cleaning it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 7, 2021
Hello,
Thank you for taking time and leaving the review. We would like to take a better look at this issue. We would really appreciate if you'll get in touch with us via one of our social media channels.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking time and leaving the review. We would like to take a better look at this issue. We would really appreciate if you'll get in touch with us via one of our social media channels.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Hiker64
Gender:Male
Verified Purchase:Yes
I have used the Phillips 3000 shaver - model S3332 for 1 month. Although it is a wet/dry shaver, I only use it in dry mode. I like the fast 1-hour charge capability (much faster than my older Philips model). This shaver does provide a better shave than my older shaver. I get 2 weeks of shaving per charge (longer than my older shaver). Philips provides a stand for charging, but I have not used it (I'm leery of of it being knocked over and accidently damaging the shaver)
Written by a customer while visiting philips.com
Customer Rating
5
Great!
on November 3, 2021
Posted by: Anonymous
Gender:Male
I am 64 years old, and this is my first electric shaver. Why oh why did I wait so long??? I had this idea that they don't work very well. I can't say that they all work good, I can only say that this one works great!! So glad we bought this, and it was a great price too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The blades don't seem to be sharp like new.
on November 3, 2021
Posted by: Bear man
Gender:Male
[This review was collected as part of a promotion.] The new blades don't seem to be Sharp enough to cut my beard. When the battery is fully charged it does not seem to run the razor very fast.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hello,
thank you for taking the time to share your feedback. We're so sorry to hear that you're experiencing these issues with your Series 3000 shaver. We'd love to take a closer look, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for taking the time to share your feedback. We're so sorry to hear that you're experiencing these issues with your Series 3000 shaver. We'd love to take a closer look, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com