Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: bear12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] works well, wish it was a little closer shave, but my skin looks and feels so much younger, using a razer kind of damaged my skin, now my skin is smooth and looks ten years younger,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nonw
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had a previous shaver and was very satisfied with it.
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Runs very slow battery shows full charge is the way this runs
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 19, 2025
Hello,
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Make up your Mind!
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a Norelco shaver for over 20 years. I recently treated myself to a new 3900 S3341/92 Wet & Dry. What a tremendous positive difference! I have not had a closer shave in years. I attribute it to the "floating head," which guides along the contours of one's face.
Written by a customer while visiting philips.com
Posted by: Bucky badger
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really close shave while first use, gradually not as good as blades seemed to dull a bit
Written by a customer while visiting philips.com
Posted by: Littleruler
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Provides a smooth, close shave that does not irritate my skin.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Long battery life. Lots of shaves between charging
on January 23, 2025
Posted by: Mule2
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the price of this razor it can’t be beat
Not as close a shave but satisfactory
Not as close a shave but satisfactory
Written by a customer while visiting philips.com
Customer Rating
5
easy to handle and it stays powered up for days.
on January 23, 2025
Posted by: Greasy
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used electric shavers for years, but this is the best one I have ever owned and used. I have a heavy beard and am very prone to the 5-o'clock shadow, but this razor eliminates that situation. I can actually stay smooth shaven for 48 hours. Thanks for making a great shaver.
Written by a customer while visiting philips.com