Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Massey240
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not have USB charging capability. Smooth shave
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Disappointed SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a replacement razor, and it's not much better than the replaced. This one also runs slowly, and is almost as slow a process as blade shaving. I'm not very impressed and wouldn't recommend this shaver
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi there,
Thank you for sharing your review, but we are sorry to hear that the replacement shaver isn't meeting your expectations.
We're here to make sure you have the best experience. For more tips on getting the best results, check out this link: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver.
If you continue to experience difficulties, we're here to help! Feel free to reach out on [Facebook] (https://www.facebook.com/Philips), [Instagram] (https://www.instagram.com/Philips), or [X] (https://twitter.com/PhilipsCare). You can also contact us through our support page at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Thanks for your feedback! We're here for you, and we can't wait to help!
Best regards,
Philips Consumer Care
Thank you for sharing your review, but we are sorry to hear that the replacement shaver isn't meeting your expectations.
We're here to make sure you have the best experience. For more tips on getting the best results, check out this link: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver.
If you continue to experience difficulties, we're here to help! Feel free to reach out on [Facebook] (https://www.facebook.com/Philips), [Instagram] (https://www.instagram.com/Philips), or [X] (https://twitter.com/PhilipsCare). You can also contact us through our support page at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Thanks for your feedback! We're here for you, and we can't wait to help!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: STUMP 1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with the first one. Why change manufacturers
Written by a customer while visiting philips.com
Posted by: Disappointed 80
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been using Norelco about 60 years. Pictures show 2 new (4 months)
Hated first so bought another.🤬 Other picture is my older razors which I love. Just wanted new ones. I’m 🤢 they’ve changed heads.
Hated first so bought another.🤬 Other picture is my older razors which I love. Just wanted new ones. I’m 🤢 they’ve changed heads.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: DJ FRANKY
Gender:Male
Verified Purchase:Yes
Shave's pretty good my son uses it too the only thing that is too bad is the price of the replacement blades
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Shaving in Sandy Springs
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had several Norelco shavers but this is the best. Very convenient to have a dry shave when I am in a rush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kigm
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] On a recent trip for work, I left my shaver behind.
I made a stop at a large retailer and picked up a new 3600 series shaver replacing an old 2000 series.
What a great up grade.
Plenty of power and long battery life for an excellent shave.
I made a stop at a large retailer and picked up a new 3600 series shaver replacing an old 2000 series.
What a great up grade.
Plenty of power and long battery life for an excellent shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Priest Lake
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this razor to shave my legs but it doesn't remove the hair. It does a great job on my face, though.
Response from philips.comBy Philips Consumer Care, January 8, 2025
Hi Priest Lake,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with our shaver. We suggest that you shouldn't shave your legs with the Philips shaver, as it is designed for face.
Please feel free to visit us on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with our shaver. We suggest that you shouldn't shave your legs with the Philips shaver, as it is designed for face.
Please feel free to visit us on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com