Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Golpher
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using this product for over 1/2 years and it is a terrific razer. Trimmer works great.
Written by a customer while visiting philips.com
Customer Rating
5
The shaver is easy to clean and very user friendly
on January 6, 2025
Posted by: Sir Cook
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is proving to be exactly what I needed in a shaver, especially for shaving during winter months!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: rbddhun
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor is smooth very quiet very comfortable shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: E20863
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is great product, easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hotrod25
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how it is easy to hold wile shaving. The shaver is nice and quiet. Also it is so easy to charge, even on the go from my car!
Written by a customer while visiting philips.com
Posted by: bear12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] works well, wish it was a little closer shave, but my skin looks and feels so much younger, using a razer kind of damaged my skin, now my skin is smooth and looks ten years younger,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nonw
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had a previous shaver and was very satisfied with it.
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Runs very slow battery shows full charge is the way this runs
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 19, 2025
Hello,
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com