Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Boomer 1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit is replacing my 20 years shaver that shaves better. The cord used to charge it has disintegratedand is no longer available so I ordered this one hoping it would work as well. This one is water proof and looks great but sadly it doesn't shave as well.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Aaaabbbbbvboo it hr
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hate USB hate USB hate USB hate USB hate USB hate USB
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
USB charger only
on April 11, 2024
Posted by: BNA!
Gender:Male
Look carefully at the box before purchasing, I wish I had. No longer comes with a standard charger, but a USB cord. How am I supposed to charge when on vacation? I would not have purchased if I had noticed in advance.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, April 12, 2024
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco Shaver 3600. We would like to indicate that we no longer provide charger blocks with Philips Shaver, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco Shaver 3600. We would like to indicate that we no longer provide charger blocks with Philips Shaver, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pedro 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I expected a close shave when I made this purchase. I use a pre shave to set up my beard but it does not help. Not pleased.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Michael3563
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a loyal Norelco customer for many, many years. Sad to say, my latest unit doesn't seem to shave as close as previous models. Would not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Very Unhappy Shaver
Verified Purchase:Yes
[This review was collected as part of a promotion.] How is life with new shaver? It’s better since I returned it. No better than my present older Norelcos! Addition by subtraction!
Written by a customer while visiting philips.com
Posted by: Flyercat
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charge lasts for over two weeks. Does not cut very close.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Rick42069
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver worked great for the first few weeks. Now it doesn't shave properly and leaves patches behind. The cheaper one I had before worked great for years before the battery stopped charging so I upgraded to this one which was a mistake.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com