Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Alumrocker
Gender:Male
Verified Purchase:Yes
Very disappointed in shaver’s performance. Does not shave as well as my old Philips razor. Now takes much longer to shave. Avoid purchasing this razor.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hi, thank you for taking the time to write a review. We're sorry to hear that you're not satisfied with the performance of your shaver. Let's see if we can give to some tips to improve your experience. We recommend trying out both dry and wet shaving to see which one suits your skin and preferences better. For the best performance, we recommend cleaning the blade compartment of your shaver as per the instructions in the user manual here:
https://www.philips.ca/c-p/S3332_54/shaver-series-3000-wet-or-dry-electric-shaver-series-3000/support
Lastly, you could try letting the appliance charge overnight to ensure that the lack of battery doesn't affect the performance. We hope this helps!
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
https://www.philips.ca/c-p/S3332_54/shaver-series-3000-wet-or-dry-electric-shaver-series-3000/support
Lastly, you could try letting the appliance charge overnight to ensure that the lack of battery doesn't affect the performance. We hope this helps!
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
The shaver is great.I am very pleased with it
on January 20, 2022
Posted by: Geppy
Gender:Male
[This review was collected as part of a promotion.] Been using Norelco shavers for many years.the wet&dry saves a lot of time when cleanung
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
The best Norelco I've ever used.
on January 22, 2022
Posted by: Three Jacks
Gender:Male
[This review was collected as part of a promotion.] I've always used Norelco shavers, and this one is the best model yet. Good, close shave, long time between rechargings.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It shaves real good
on January 23, 2022
Posted by: Smokey49
Gender:Male
[This review was collected as part of a promotion.] Everything works real good on this shaver/trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Smooth shave!!!
on January 24, 2022
Posted by: AceVenture
[This review was collected as part of a promotion.] The shaver seems to oat over the surface of your skin. It gives a very smooth shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CadillacKid
Gender:Male
Verified Purchase:Yes
I like the feel of the shaver in my hand. I also like that you can wash the blades out but that being said i wish it still had the little brush. If you still have them could you send me one?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Charlieman
Gender:Male
Verified Purchase:Yes
Doesn't shave quite as close as a razor, but close enough to be comfortable and presentable. I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LifeLongBlade
Gender:Male
Verified Purchase:Yes
As a life long blade user bought this as my first electric shaver. Like the convenience. Should have done it years ago.
I would recommend this to a friend!
Written by a customer while visiting philips.com