Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: unclet
Verified Purchase:Yes
Not a great shave ,seems like blades are to slow no matter what I do clean it use shaving cream fully charged no difference.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , November 26, 2021
Hi,
Thanks for taking the time to write about your shaver. We are sorry to hear that the performance of our device did not live up to your expectations. We would be happy to know more details about this, but in general this issue can be related to the following reasons. First, if you haven't shaved in a few days and you have a thick beard, it's a good idea to trim it off before you start shaving. This technique also helps to reduce shaving time. Another aspect is the lifetime of the blade, as it is normal for its performance to decrease over time, so replace it if it is old.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thanks for taking the time to write about your shaver. We are sorry to hear that the performance of our device did not live up to your expectations. We would be happy to know more details about this, but in general this issue can be related to the following reasons. First, if you haven't shaved in a few days and you have a thick beard, it's a good idea to trim it off before you start shaving. This technique also helps to reduce shaving time. Another aspect is the lifetime of the blade, as it is normal for its performance to decrease over time, so replace it if it is old.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Fred Couples
Gender:Male
Verified Purchase:Yes
Phillips 3 head rotary.... it's the only way to go.
This new one cuts like a dream..... old one still works, but more cost effective to not replace the head, but entire unit instead.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Alex84can
Verified Purchase:Yes
Very fast to shave with this shaver, very gentle on the skin, not loud at all and very easy to clean (waterproof/fully washable)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
convenient
on December 8, 2021
Posted by: redbob
Gender:Male
I have been shaving for 55years ( every since navy boot camp ) with a blade. I thought maybe an electric razor might be something I might need as I've gotten older. Wrong, nothing beats a blade.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
gives smooth easy shave. incredibly easy to clean
on December 10, 2021
Posted by: Carnegie
Gender:Male
[This review was collected as part of a promotion.] Love ease of cleaning. love ability too use with shaving cream or water
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
better than expected
on December 11, 2021
Posted by: Ednmod
Gender:Male
[This review was collected as part of a promotion.] great shaves even after 2 day growth, charge lasts a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Eas to use
on December 15, 2021
Posted by: Bwsw
Gender:Male
[This review was collected as part of a promotion.] Can be used wet or dry, holds a charge for more than a week, simple to clean with hot water.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great
on December 18, 2021
Posted by: 554HOME
Gender:Male
I have beeing used Philips proucts for a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com