Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
4
I am very satisfied with the quality of the shave
on September 29, 2021
Posted by: Stag
Gender:Male
[This review was collected as part of a promotion.] Quality of shave; short full charge time; convenient quick charge feature; wet and dry use.
Written by a customer while visiting philips.com
Customer Rating
5
Works very well
on October 3, 2021
Posted by: martyrsh
Gender:Male
[This review was collected as part of a promotion.] Have always used Norelco razors. This is the enjoyable model so far.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Not like I would have expected from Philips
on October 11, 2021
Posted by: rcaf57
Gender:Male
I am not completely satisfied with this razor. I have been using Philips razors since 1956 and this is the first one to really disappoint me. If your not careful the razor will "bite" you while shaving. It might be better if I used it wet, I don't really know.
At present I'm considering rejuvenating my old razor with new heads.
At present I'm considering rejuvenating my old razor with new heads.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , October 12, 2021
Hi there,
Thank you for sharing your experience with the shaver, and we're sorry to hear it hasn't quite met your expectations.
If you have any further questions or experience any issues, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with the shaver, and we're sorry to hear it hasn't quite met your expectations.
If you have any further questions or experience any issues, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: goodshaver
Gender:Male
Verified Purchase:Yes
purchased a few moinths ago to replace older model. This \one cuts smoother and has same good feel in your hands while shaving, charging is easy with the stand
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
This was replacement for one that quit working
on October 14, 2021
Posted by: B2Bob
Gender:Male
[This review was collected as part of a promotion.] This was replacement for one that lasted a few months, have not had replacement long enough to rate. Does a great job shaving, hope it lasts.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hi Bob,
thank you for leaving this review. We're sorry to hear that your previous shaver stopped working, but we're so glad to hear that the Shaver 3800 is doing a great job so far. If you have any questions or concerns, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for leaving this review. We're sorry to hear that your previous shaver stopped working, but we're so glad to hear that the Shaver 3800 is doing a great job so far. If you have any questions or concerns, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Long time fan
on October 15, 2021
Posted by: Chart Trader
Gender:Male
[This review was collected as part of a promotion.] I've been using a Norelco shaver since the early 1970's. The new one can also be used in the shower....awesome. It is easy to clean, can replace heads (or blades ) easily, and seems to be made with a concern for quality.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great shave
on October 27, 2021
Posted by: Racer3
Gender:Male
[This review was collected as part of a promotion.] Smooth shaved and have had these shavers for years. Performance and durability plus the dry/wet options.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I like the product.
on October 29, 2021
Posted by: KC09
Gender:Male
[This review was collected as part of a promotion.] The product is convenient to use and it does the job. I am a happy customer!
I would recommend this to a friend!
Written by a customer while visiting philips.com