Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Willywonka55
Gender:Male
Verified Purchase:Yes
Wet dry Shaver Previous product satisfactory and longevity
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
NOT BAD!!
on September 17, 2021
Posted by: Riot1967
Gender:Male
[This review was collected as part of a promotion.] My 1st electric shaver not bad when you're rushing @ times I still need a razor after the shaver
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , September 21, 2021
Hi there,
Thanks for leaving your feedback. We're sorry to hear that you need to use a razor after using your Norelco shaver. We have some useful tips that can improve your experience, at this link: https://philips.to/3Cy46pS . We are sure that will make the difference!
Should you need further assistance, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for leaving your feedback. We're sorry to hear that you need to use a razor after using your Norelco shaver. We have some useful tips that can improve your experience, at this link: https://philips.to/3Cy46pS . We are sure that will make the difference!
Should you need further assistance, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Dedua
Gender:Male
Verified Purchase:Yes
My Phillip shaver is a very poor not having any power and when I shave down not work good
Response from philips.comBy Philips Consumer Care , September 21, 2021
Hi Dedua,
Thank you for sharing your experience. We're not happy to read that your Wet and Dry shaver is not giving you the best results. There might be various ways to improve its performance, such as re-assemble its components following your user manual, and deep-clean it. This and other helpful tips are included at this webpage: https://bit.ly/3hUgo3P . We suggest you to go throught the instructions, and get back to us if you're not completely satisfied yet.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your experience. We're not happy to read that your Wet and Dry shaver is not giving you the best results. There might be various ways to improve its performance, such as re-assemble its components following your user manual, and deep-clean it. This and other helpful tips are included at this webpage: https://bit.ly/3hUgo3P . We suggest you to go throught the instructions, and get back to us if you're not completely satisfied yet.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Mcivor
Gender:Male
Verified Purchase:Yes
Had a Philips for the last 10 years. Finally time to replace the heads... kids convinced me to get a new one instead! Ten more years here I come!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Coco 70
Gender:Male
Verified Purchase:Yes
Leaves the skin so smooth after applying shaving gel. I’m very please.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great battery life.
on September 22, 2021
Posted by: d117
Gender:Male
[This review was collected as part of a promotion.] It does what I purchased it for.
Bought a second unit, left the first one in a hotel.
Bought a second unit, left the first one in a hotel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Viking7
Gender:Male
Verified Purchase:Yes
I love my new razor! It cuts clean and the battery lasts a long time. I like the pop up sideburn trimmer on it too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent shave.
on September 29, 2021
Posted by: Gino21
Gender:Male
The new shape of the unit and the improved on/off button are particularly welcome.
I would recommend this to a friend!
Written by a customer while visiting philips.com