Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
556
4 Stars
160
3 Stars
90
2 Stars
53
1 Star
41
81%of customers recommend this product.
(
449 out of
555)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
5
This shaver gives a very close and thorough shave
on April 20, 2024
Posted by: Boldwyn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its small and compact and I intend to buy another one for my second home
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Schles
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can handle a couple pf days growth easily . Tossed my Braun shaver in the trash because it could not handle a beard that was thick.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sherminator
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charged it up and after 40 shaves it is still on the original charge! I do have a beard but I still shave my neck. But 40 shaves without recharging is phenominal!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pumkin
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn't save that close. it feels like I didn't shave for a day after shaving.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 11, 2025
Hey, Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We’d like to understand what's causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If you prefer, you can also contact us through the Philips support page. Looking forward to assisting you further. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
It’s quiet and gives me a pretty close shave.
on September 23, 2025
Posted by: SidWinks
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 2nd Philips shaver . It does a good job .
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use and to remove blades for cleaning.
on October 5, 2025
Posted by: JimShave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very user friendly shaver, easy to use and clean. I replaced my Series 6000 which was very difficult to clean and deal with blade removal. The 3600 blades remove easily with one turn of the blade lock for all three blades. The 6000 had individual blade locks that were impossible to use. The 6000 cleaning tub does not work at all.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This is the best but, we use plug in the wall.
on October 20, 2025
Posted by: Wild & Crazy Kat
I purchased a replacement razor, same model, except I was not aware it did not have a regular plug in the wall outlet. My husband, a senior with low vision is used to the shaver but would like a plug used in the wall power source.
I would recommend this to a friend!
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Woodturner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted a razor that would not pull out my whiskers and was easy to use. It does not have a host of parts to clip on and off and does everything I need it to do.
Written by a customer while visiting philips.com