Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Pumkin
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn't save that close. it feels like I didn't shave for a day after shaving.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 11, 2025
Hey, Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We’d like to understand what's causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If you prefer, you can also contact us through the Philips support page. Looking forward to assisting you further. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
It’s quiet and gives me a pretty close shave.
on September 23, 2025
Posted by: SidWinks
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 2nd Philips shaver . It does a good job .
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use and to remove blades for cleaning.
on October 5, 2025
Posted by: JimShave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very user friendly shaver, easy to use and clean. I replaced my Series 6000 which was very difficult to clean and deal with blade removal. The 3600 blades remove easily with one turn of the blade lock for all three blades. The 6000 had individual blade locks that were impossible to use. The 6000 cleaning tub does not work at all.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This is the best but, we use plug in the wall.
on October 20, 2025
Posted by: Wild & Crazy Kat
I purchased a replacement razor, same model, except I was not aware it did not have a regular plug in the wall outlet. My husband, a senior with low vision is used to the shaver but would like a plug used in the wall power source.
I would recommend this to a friend!
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Woodturner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted a razor that would not pull out my whiskers and was easy to use. It does not have a host of parts to clip on and off and does everything I need it to do.
Written by a customer while visiting philips.com
Customer Rating
4
works as well as my old one that needs a battery.
on October 17, 2020
Posted by: nohelp
used a model 955 and was satisfied with it's performance.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
good shaver
on December 11, 2020
Posted by: luckyone 1
Gender:Male
i have had lot shaver . this one very good . cut nice
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Purchased on line, no receipt to register with.
on December 27, 2020
Posted by: Retired Golfer
Gender:Male
Phillips Razors have served me well. I usually get a new one every year.
I would recommend this to a friend!
Written by a customer while visiting philips.com