Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: sherminator
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charged it up and after 40 shaves it is still on the original charge! I do have a beard but I still shave my neck. But 40 shaves without recharging is phenominal!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Works well only once; no charger included!
on December 29, 2024
Posted by: Smokey13
Gender:Male
How are you supposed to keep using this razor after the first battery charge is gone? No charger included with it.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 9, 2025
Hi,
Thank you for sharing your feedback. We are sorry to hear about the inconvenience regarding the lack of a charger.
The Philips 3000 Series Wet & Dry Electric Shaver includes a USB charging cable but does not come with a USB adapter. You can use any compatible USB adapter you may already have. For more information, please visit our site: https://www.philips.com.ca/events/privatedining/charges.
If you have any additional questions or need further assistance, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). If you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We are sorry to hear about the inconvenience regarding the lack of a charger.
The Philips 3000 Series Wet & Dry Electric Shaver includes a USB charging cable but does not come with a USB adapter. You can use any compatible USB adapter you may already have. For more information, please visit our site: https://www.philips.com.ca/events/privatedining/charges.
If you have any additional questions or need further assistance, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). If you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
works as well as my old one that needs a battery.
on October 17, 2020
Posted by: nohelp
used a model 955 and was satisfied with it's performance.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
good shaver
on December 11, 2020
Posted by: luckyone 1
Gender:Male
i have had lot shaver . this one very good . cut nice
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Purchased on line, no receipt to register with.
on December 27, 2020
Posted by: Retired Golfer
Gender:Male
Phillips Razors have served me well. I usually get a new one every year.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Good shave, smooth to the skin.
on December 30, 2020
Posted by: Poppa94
Gender:Male
The Philips shavers have always given me excellent smooth shaves.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 7, 2021
Hi there,
Thank you for sharing your experience here. We're glad to hear our shavers were always up to par for you! If you ever have any questions, feel free to reach out to our social media team at either Facebook or Twitter (@philipsCare). Our colleagues will be happy to help. Take care!
Thank you for sharing your experience here. We're glad to hear our shavers were always up to par for you! If you ever have any questions, feel free to reach out to our social media team at either Facebook or Twitter (@philipsCare). Our colleagues will be happy to help. Take care!
Written by a customer while visiting philips.com
Customer Rating
4
Exceptional Shaves
on January 25, 2021
Posted by: RonSt
Gender:Male
I have used Philips & Philips-Norelco shavers for decades and this model is giving me closer, more comfortable shaves than previous models.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good shave
on May 16, 2021
Posted by: Infrequent_User
Gender:Male
30 years ago, Electric shavers weren't close and gave me skin irritation, so I stuck to cartridges. When I injured my dominant hand, I thought I should get one and have it the next time it is injured again.
It shaves so close that I can't feel any stubble, and I only feel slight irritation when I really try to check for it. That can be handled with a balm aftershave.
Now, I'm considering to use it permanently, even after my hand heals
It shaves so close that I can't feel any stubble, and I only feel slight irritation when I really try to check for it. That can be handled with a balm aftershave.
Now, I'm considering to use it permanently, even after my hand heals
Written by a customer while visiting philips.com