Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
573
4 Stars
165
3 Stars
95
2 Stars
54
1 Star
45
80%of customers recommend this product.
(
454 out of
567)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Bones5
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Satisfied with the overall experience. Usually get 3 shaves from 1 charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: WeatherEnthusiast89
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been incredibly pleased with how long the initial charge has lasted! I could see that Phillips has greatly improved the performance of the razor's battery. Overall, I am very happy with the razor's performance.
Written by a customer while visiting philips.com
Posted by: VH5150
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very smooth when using and I have only had to charge it once and the battery lights are all still lit after a couple months of use, incredible. I get a nice shave using the shaver and no hair tugging at all, like my old chaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: angryman29905
Verified Purchase:Yes
[This review was collected as part of a promotion.] This company refuses to honor its warranties. Don't ever buy an electric razor from them. I know I will never buy another one from these dishonorable people.
Response from philips.comBy Alexandros, Global 247, April 12, 2026
Hello,
Thank you for sharing your feedback with us. We’re very sorry to hear about your experience and how frustrated you feel regarding the warranty process. That’s certainly not the impression we want to leave, and we understand how disappointing it can be when you feel unsupported.
Feel free to reach out to us directly. You can contact us via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for bringing this to our attention. Your feedback is important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’re very sorry to hear about your experience and how frustrated you feel regarding the warranty process. That’s certainly not the impression we want to leave, and we understand how disappointing it can be when you feel unsupported.
Feel free to reach out to us directly. You can contact us via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for bringing this to our attention. Your feedback is important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Waiting for shave
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product stopped working after one month, could not be charged. Very poor quality.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, April 15, 2026
Hi there!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!
Best regards,
Philips Consumer Care
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: The Gerb
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent performance and value. I use my shaver in conjunction with a blade for very close shaves or for touch ups when needed.. Very durable and easy to maintain.
Written by a customer while visiting philips.com
Posted by: Wabashmud
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always used Norelco razors. After no longer being able to buy genuine replacement heads for my older razor, I bought this one. The blades aren’t quite as premium as the previous ones, but they are quite good. It is an excellent replacement for my 8150XL.
Written by a customer while visiting philips.com
Customer Rating
5
A really great shaver!
on January 1, 2021
Posted by: DC819
Gender:Male
The S3333/54 Canadian and European version is a fantastic shaver in the traditional design with the clipper on the back. It does the job fine and is very easy to clean. Runtime seems to average about 45 minutes to 1 hour. The display of 3 white bars is clean, simple to read and understand. When the charge is getting really low the display will show one bar in orange.
I was so pleased with the S3333/54 I bought my son one. So another possible option would be to check out the US versions under the name Norelco Philips. The Norelco 3800 Silver or Norelco 3500 Blue (no charging stand/base) are identical except for the colours. So if the seller will ship to your country. You'll just need a charger tip adapter if you cannot use a North American plug. But the Philips charger works on 110 or 220.
I would recommend this to a friend!
Written by a customer while visiting philips.com