Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(717 Reviews)
Rating breakdown 717 reviews
5 Stars
447
4 Stars
120
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
391 out of
486)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
4
Head shaver
on June 2, 2020
Posted by: CireJE
Gender:Male
Really good product if you would like a close shave on you head. I have used other electric razors and this one shifts with your head. Beforehand I needed to spend 30 minutes shaving my head and now it only takes me 10. The only issue I might have is that the shaving heads are easy to loose. Once I got a hang of cleaning it the process is fine.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
A good waterproof shaver.
on December 2, 2023
Posted by: oliverlewisworldwide
[This review was collected as part of a promotion.] A waterproof shaver I can use in the shower is an absolute plus. It offered me a close shave. My face felt smooth as glass. My only gripe is the low battery life now granted a 1 hour life is plenty but a little more goes a long way.
Written by a customer while visiting influenster.com
Customer Rating
5
Philips Norelco Shaver 3600
on December 9, 2023
Posted by: siarheil
[This review was collected as part of a promotion.] Excellent electric razor. It shave very smoothly and cleanly. Can be used for dry and wet shaving. Three floating heads. Shaving 5D. Charges completely in about 1 hour
Written by a customer while visiting influenster.com
Customer Rating
3
Solid… But Underwhelming
on December 15, 2023
Posted by: jeremyd12
[This review was collected as part of a promotion.] This electric shaver got the job done, but it took way longer and way more passes dry than it should have. It was a better experience wet with shave gel, but I found either way I was left with an inconsistent cut and overall more hair remaining on my face than if I had used a razor. I also felt the precision trimmer on the back lacking. Overall, if the price was right this would get the job done but there are far better options out there.
Written by a customer while visiting influenster.com
Customer Rating
5
Nicely done
on December 20, 2023
Posted by: bearsandtacos
[This review was collected as part of a promotion.] I recently tried the Philips Norelco Shaver 3600, and it has truly exceeded my expectations. The size is perfect, and the inclusion of skin protect technology adds an extra layer of comfort to the shaving experience. As a first-time user of this type of shaver, I am now a devoted fan.
One of its standout features is the impressive battery run time, ensuring a consistently comfortable and clean shave. The 5D Pivot & Flex heads contribute to a smooth and close shave, making it a standout product from Philips. Although it comes with a charging cable, it's worth noting that a power adapter is not included.
A delightful bonus is the travel pouch that accompanies the shaver, making it convenient for on-the-go grooming. Overall, the Philips Norelco Shaver 3600 is a stellar product, and I highly recommend it for those in search of a reliable, comfortable, and travel-friendly shaving solution.
One of its standout features is the impressive battery run time, ensuring a consistently comfortable and clean shave. The 5D Pivot & Flex heads contribute to a smooth and close shave, making it a standout product from Philips. Although it comes with a charging cable, it's worth noting that a power adapter is not included.
A delightful bonus is the travel pouch that accompanies the shaver, making it convenient for on-the-go grooming. Overall, the Philips Norelco Shaver 3600 is a stellar product, and I highly recommend it for those in search of a reliable, comfortable, and travel-friendly shaving solution.
Written by a customer while visiting influenster.com
Customer Rating
3
Philips Shaver
on January 29, 2024
Posted by: johnc50
[This review was collected as part of a promotion.] While this shaver does a good job of cutting a few days worth of facial hair and feels good in the hand, it just didn’t seem to be compatible with my skin and lead to irritation every time I tried to use it.
While the instructions state that there might be a bit of an adjustment period, I’ve never experience that with other electric shavers before, so while this might be wonderful for most, it just wasn’t for me.


Written by a customer while visiting influenster.com
Customer Rating
1
This is an awful shaver
on April 5, 2024
Posted by: Topbid
Gender:Male
Terrible shaver, they shave awfull from brand new!!
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, April 8, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Norelco Shaver.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Norelco Shaver.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Bought two. They have different charging ports!
on April 7, 2024
Posted by: Sharpie97car
Gender:Male
[This review was collected as part of a promotion.] I bought two of these two weeks ago (one for home and one the fire firehouse) that is the identical model and number to my son's, so we could just use the same charger instead of two separate ones. I bought my son's a couple months ago. After opening and attempting to charge, I noticed that both the port on the charger AND the razer are different. Very frustrated....
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, April 11, 2024
Hi there,
Thank you for sharing your feedback with us. It's unfortunate to hear that your are experiencing issues with your Philips Shaver. To assist you further, please share your concern with us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. It's unfortunate to hear that your are experiencing issues with your Philips Shaver. To assist you further, please share your concern with us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com