Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
5
Philips Norelco Shaver 3900 series, Rechargeable.
on August 13, 2024
Posted by: HairArtistry
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A convenient way with both options a dry shave, or with a foam or gel for a refreshing close wet shave, even in the shower can be used. The device is fully washable for easy use with; the blades being made from special steel that resist corrosion, prevent impurities, and protect the sensitive skin. The set includes the following: Shaver 3900 Series, cap, travel pouch, charging stand, and a USB-A charging cable; but where is the power adapter? why it is not included? What is the issue? This is so frustrating Where is a small cleaning brush that most shavers come with for a proper brushing away the hair from the inside.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A excellent shaver and also quite
on November 14, 2024
Posted by: Big y
Gender:Male
It’s handy and easy quite, also cuts real close a nice and smooth cut I guess that’s what I and trying say I really like shaver a lot love it !!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: paulabh89
Gender:Male
Verified Purchase:Yes
When I purchased I thought it will work perfectly for shaving purpose but I found that it’s not even able to shave properly neither can trim.
See if you have a long beard you can’t able to use this shaver As it will try to roll very slow and it will hurt a lot if your beared is big.
Overall I’ll never recommend this product to anybody as it’s not at all solving its purpose.
See if you have a long beard you can’t able to use this shaver As it will try to roll very slow and it will hurt a lot if your beared is big.
Overall I’ll never recommend this product to anybody as it’s not at all solving its purpose.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 10, 2022
Hi Paula ,
Thank you for taking the time to share your experience here. We're very sorry to hear that our shaver has not met your expectations thus far. In case of having a dense beard, we highly recommend trimming part of it before using the shaver. Please make sure to try wet shaving with your favorite foam or gel as well. This could notably improve your results. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your experience here. We're very sorry to hear that our shaver has not met your expectations thus far. In case of having a dense beard, we highly recommend trimming part of it before using the shaver. Please make sure to try wet shaving with your favorite foam or gel as well. This could notably improve your results. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Electrifried
Verified Purchase:Yes
The battery doesn’t hold a charge for very long. Barely make it through one shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 20, 2022
Hi,
Thank you for sharing your experience with us, We’re sorry to hear your shaver isn’t holding charge. Please check if the device has been charged for 3 hours before the first use. Also, make sure the device is properly maintained. We recommend you to clean the device after every use as this can affect the battery life.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your experience with us, We’re sorry to hear your shaver isn’t holding charge. Please check if the device has been charged for 3 hours before the first use. Also, make sure the device is properly maintained. We recommend you to clean the device after every use as this can affect the battery life.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Response from philips.comBy Philips Iberia, Consumer Care PH, September 20, 2022
Dear customer,
Thank you for letting us know about your incidence.
According to our manual, your product can be charged for 1 hour and it can be used for up to 60 minutes. You can also use your product while charging it.
If you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Thank you for letting us know about your incidence.
According to our manual, your product can be charged for 1 hour and it can be used for up to 60 minutes. You can also use your product while charging it.
If you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Written by a customer while visiting philips.com
Customer Rating
5
The Best Electric Razor In The Game
on January 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to have a problem with ingrown hairs when I used safety and electric razors. The only thing that provided some relief was the depilatory creams from Magic and Royal Crown. These creams were effective, but I hated the smell, and they caused that portion of my face to become darker in shade. I went to see a dermatologist, and he told me to stop using the creams and get an electric razor. I asked him which one was the best, and he said that it didn't matter which one. So I tried many different brands. Remington had a razor that specifically targeted those with ingrown hairs, and I used it for a few years until they discontinued making it. I thought it was effective, but I still occasionally had a few ingrown hairs. I then found this Norelco razor. It is specifically designed for ingrown hairs. I've been using it for years, and have found that it is more effective than any previous razor I've used. I always use it when my face is dry, never wet. I don't use a pre-shave lotion. I usually wash my face afterwards with warm water, rinse it with cold water, and apply a mild astringent like witch hazel. I no longer have an ingrown hair problem and my face is now even-toned. Every six months, I make sure I order replacement blades so my blades are always sharp.
Written by a customer while visiting influenster.com
Posted by: Travel hound
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Philips shavers for decades now and really like my new model 3600. It was affordable and had the bell and whistles that I wanted. I especially like that it can be charged using a small lightweight USB cable. Overall, the weight is low and it is easy to travel with. The battery life is outstanding as I charged it and have not had to recharge it after 1.5 months of use. That is approximately 45 shaves. It is easy to clean and the case is nice to have.
My only request is that for the next revision, Philips would make the on off switch lock. I have a beard trimmer that you hold the button down for 5 seconds and it locks the power button.
Once again, I am pleased with my purchase.
My only request is that for the next revision, Philips would make the on off switch lock. I have a beard trimmer that you hold the button down for 5 seconds and it locks the power button.
Once again, I am pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This shaver gives a very close and thorough shave
on April 20, 2024
Posted by: Boldwyn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its small and compact and I intend to buy another one for my second home
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Schles
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can handle a couple pf days growth easily . Tossed my Braun shaver in the trash because it could not handle a beard that was thick.
I would recommend this to a friend!
Written by a customer while visiting philips.com