Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Mots
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been happy with my new razor. It cuts close and does not cause any rash. The motor sounds different, but so far it works very well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is exactly what I expected and works well!!!
on October 19, 2024
Posted by: Ruoc
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I rely on this brand for quality and it has not disappointed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cobb
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gave it a chance, it would not give me a close shave! Sticking with the razor.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, December 13, 2024
Hi Cobb,
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not getting the close shave.
Please note that using the right technique is key to making sure you’re getting the best results from your shaver. Hairs do not always grow in a uniform direction, and for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not getting the close shave.
Please note that using the right technique is key to making sure you’re getting the best results from your shaver. Hairs do not always grow in a uniform direction, and for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mr RGp
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed to come with stand and not as close shave as my old one
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Hill03
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that this product can be used wet or dry. My husband is disappointed because it is not a clean cut. We purchased this about a month ago and it seen like the blades have been dull from the start. Also, we are having a hard time locating a new head for a closer shave. Definitely need this product to work for him due to age.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gianniamore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very smooth, floating heads plus you can use it in the shower.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tennis 53
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fully charged and with one day’s growth pulled hairs from my skin and stopped for a second. Very painful. Would not have ordered this model if I had a chance.
Written by a customer while visiting philips.com
Posted by: Steveo2029
Verified Purchase:Yes
[This review was collected as part of a promotion.] I returned this item as it just did not meet my expectation for closeness of shave. It is probably fine for some just not me.
Written by a customer while visiting philips.com