Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
573
4 Stars
165
3 Stars
95
2 Stars
54
1 Star
45
80%of customers recommend this product.
(
454 out of
567)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: RetiredFisherman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice product , Affordable, easy to clean, nice on my skin and travels well.
At 62 my comfort is important , I will recommend this product.
At 62 my comfort is important , I will recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Smitty1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I liked your older razor better that had the “lift and cut” rotary blades a lot better!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Disatify
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's not close shave has I expected it nor watched on your advertisement. I have to follow-up with a razor blade to get the smooth skin that I like. Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: El Chueco
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s A satisfactory shaver, unfortunately, underpowered, and hard to reassemble when cleaning
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, May 13, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that while the shaver has been satisfactory overall, you found it underpowered and difficult to reassemble after cleaning. We understand how important ease of use and sufficient power are for a good daily experience.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that while the shaver has been satisfactory overall, you found it underpowered and difficult to reassemble after cleaning. We understand how important ease of use and sufficient power are for a good daily experience.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com