Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
573
4 Stars
165
3 Stars
95
2 Stars
54
1 Star
45
80%of customers recommend this product.
(
454 out of
567)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: squaredancer
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have yet to use it in the shower, however, I love the "soft touch". This razor does a great job and leaves my face smooth without irritation.
Written by a customer while visiting philips.com
Posted by: 808Richard
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaver es well shaving, but it has a much louder grinding sound than previous models of this shaver. Also, the power cord connection to the razor is definitely cheaper looking and not as easily attached. Overall, it's an OK shaver, just seems Norelco is cutting corners with cheaper construction.
Written by a customer while visiting philips.com
Customer Rating
5
I can shave a three or four day beard with ease.
on March 1, 2026
Posted by: Red Rider
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its really a good shaver,I've used his brand and Style razor for years and years.Holds a charge well and can really get a clean close shave with this product.
Written by a customer while visiting philips.com
Posted by: Candyman73
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it would give a little better shave. I know there is a transition time for a manual to a power razor. But I am not getting over that hump yet and it has been long enough. So I am still on the fence over this one.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Zulu42
Verified Purchase:Yes
It is an excellent shaver, shaves close, great battery length, and great comfort to use on the face and in the hand!
Written by a customer while visiting philips.com
Posted by: Kimbe
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the razor for my 91 year old father. He doesn’t have any trouble using the razor and has not said anything negative about it
Written by a customer while visiting philips.com
Posted by: Possum 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a versatile razor , it just doesn't cut as close as I would like it to.
Written by a customer while visiting philips.com
Posted by: Spouse1980
Verified Purchase:Yes
[This review was collected as part of a promotion.] I gave this shaver to my 83 year old husband for Christmas and he has made several comments over the past 2 months that the shave is not close enough. He says he gets a closer shave using a razor but with him on blood thinners, I am afraid he will cut himself and I thought this shaver would be a good choice. He is not satisfied.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 4, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com