Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
556
4 Stars
160
3 Stars
90
2 Stars
53
1 Star
41
81%of customers recommend this product.
(
449 out of
555)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Kimbe
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the razor for my 91 year old father. He doesn’t have any trouble using the razor and has not said anything negative about it
Written by a customer while visiting philips.com
Posted by: Possum 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a versatile razor , it just doesn't cut as close as I would like it to.
Written by a customer while visiting philips.com
Posted by: Spouse1980
Verified Purchase:Yes
[This review was collected as part of a promotion.] I gave this shaver to my 83 year old husband for Christmas and he has made several comments over the past 2 months that the shave is not close enough. He says he gets a closer shave using a razor but with him on blood thinners, I am afraid he will cut himself and I thought this shaver would be a good choice. He is not satisfied.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 4, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Hamilton Mc
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com
Posted by: 989898
Verified Purchase:Yes
Works good. The only concern is that the built-in pop-up trimmer does not work well. It may be defective.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: R365
Verified Purchase:Yes
[This review was collected as part of a promotion.] 1st electric shaver I’ve owned and so far a great product.
Written by a customer while visiting philips.com
Posted by: Sameian
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the shaver. I've tried a few, and this one, with original blades, it's the best at not cutting up my skin. The problem is, the original blades really only last about 1 year (more like 9 months) and the replacement blades are too expensive.
Written by a customer while visiting philips.com
Posted by: Eagle22
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor is extremely easy to use. The size of the unit fits nicely in your hand and it cuts and trims perfectly. The razor is also affordably' priced.
I would recommend this to a friend!
Written by a customer while visiting philips.com