Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
447
4 Stars
121
3 Stars
74
2 Stars
40
1 Star
36
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Big Oz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finally I get to save a lot of time and water. First of all, I don't take as much time in the shower to shave using a razor. Of course my wife would say "shave in front of the mirror" which I never did. Then second, I save a bunch of time shaving while I drive to work. I couldn't have it any better. Great product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
If you are on blood thinners - go elctric with Phi
on August 21, 2024
Posted by: fourbars
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am on Warfarin (Cumoden) for life. The last time I cut my face shaving it took hours to stop the bleeding. No more. I bought this specific Philips shaver because it had all the features I needed, so I didn't pay for what wasn't necessary. Don't expect electric shavers to cut as close razors, but it does the job.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Norelco provides a quality product for a fair pric
on August 24, 2024
Posted by: Tobie0669
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Norelco has been a quality for many years.. I recoend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Heavydrop
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Even after shaving every day for 10 to 12 minutes, I still have to clean up in the shower with a traditional razor. This shaver is only 2 months old. I have used a Norelco shaver for years. I am now considering something else. And my beard is not unusual.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, September 6, 2024
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco Shaver 3900.
It sounds like the uneven cutting you’re experiencing could be due to a buildup of hair or dirt particles inside the shaver, which might be affecting its performance. To resolve this, please try thoroughly cleaning your shaver, including removing and cleaning the shaving heads. Additionally, ensure that your shaver is assembled correctly. For best results, use circular motions with gentle pressure while shaving. If you haven’t shaved in a few days and have a longer beard, trimming it beforehand can help improve your shave and reduce skin irritation.
If these tips do not work or if you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco Shaver 3900.
It sounds like the uneven cutting you’re experiencing could be due to a buildup of hair or dirt particles inside the shaver, which might be affecting its performance. To resolve this, please try thoroughly cleaning your shaver, including removing and cleaning the shaving heads. Additionally, ensure that your shaver is assembled correctly. For best results, use circular motions with gentle pressure while shaving. If you haven’t shaved in a few days and have a longer beard, trimming it beforehand can help improve your shave and reduce skin irritation.
If these tips do not work or if you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Peabody11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver is quiet and has a long battery life. That's a good thing because it takes forever to shave with it. I have to shave again during the day to look good still. Yes I realize 5 O'clock shadow is normal, but not at noon.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, September 9, 2024
Hi there,
Thanks for sharing your review. We are sorry to hear that you are not pleased with the performance of the Philips Norelco Shaver 3600.
Keeping your blades clean and replacing them when required is the number one way to make sure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month. Hairs do not always grow in a uniform direction, and, for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Philips recommends shaving dry with your electric shaver. This means without using gel or foam and with a clean and fully dry face. This allows your shaver to glide smoothly across your skin. Additionally, avoid shaving before a workout, because sweat can cause freshly shaved skin to redden.
We hope this will improve your experience. If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for sharing your review. We are sorry to hear that you are not pleased with the performance of the Philips Norelco Shaver 3600.
Keeping your blades clean and replacing them when required is the number one way to make sure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month. Hairs do not always grow in a uniform direction, and, for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Philips recommends shaving dry with your electric shaver. This means without using gel or foam and with a clean and fully dry face. This allows your shaver to glide smoothly across your skin. Additionally, avoid shaving before a workout, because sweat can cause freshly shaved skin to redden.
We hope this will improve your experience. If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Copyman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gives a nice close shave. I like the pop up trimmer. Quiet running!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dshrek
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver does not cut close at all. I’ve tried both wet and dry applications and it just doesn’t seem to cut close the charger. Doesn’t seem to have enough power to cut well constantly needs recharging. I have a light beard and this is extremely disappointing. I used to have a Norelco that I plugged into the wall, and it was much better and did a much better job not everything driven by batteries performs well
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Travel & Comparison Challenge: Face AND Head
on October 10, 2024
Posted by: GDS337
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After “practicing” for several weeks, packed my Norelco 3600 for a3-week vacation cruise and travels…
(MORE COMPACT THAN MY 5-HEAD ROTARY HEAD SHAVER)
(MORE COMPACT THAN MY 5-HEAD ROTARY HEAD SHAVER)
For over three weeks, used it on my beard AS WELL AS MY (BALD) HEAD and was very impressed with overall results…
My 3600 is much quieter handling both face, neck and head snd I can actually HEAR the blades cutting the whiskers and stubble(!) Once I can’t hear the cutting, I know I’m done.
Using it for both head and beard, worked JUST AS WELL as my 5-cutter head razor and much quieter!
Using it for both head and beard, worked JUST AS WELL as my 5-cutter head razor and much quieter!
Actually ran a test with both of them with one razor on left side and other razor on right side…Norelco 3600 just a little better than the head razor, but (understandably) took a little longer.
VERY satisfied with results!!! IMPRESSIVE!!
VERY satisfied with results!!! IMPRESSIVE!!
I would recommend this to a friend!
Written by a customer while visiting philips.com