Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
556
4 Stars
160
3 Stars
90
2 Stars
53
1 Star
41
81%of customers recommend this product.
(
449 out of
555)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
3
A descent shave at a more affordable price point.
on January 17, 2026
Posted by: JAG,
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver is underpowered. It struggles during shaving, the rpm’s slowing with each stroke. I assume the motor is the reason for this. It shaves well but just a little more horsepower would have made a drastic difference. For the price point I’m satisfied, shavers are ridiculously priced and this gets the job done for a more affordable cost. My old Phillips shaver lasted many years, I replaced the battery once myself but finally it wore out, that’s why I replaced it with a another Philips product
Written by a customer while visiting philips.com
Posted by: Brian100
Verified Purchase:Yes
Great Razor! Good value and reliable. Lasts a long time on each charge, easy to keep clean. Not the best shave, but good for the price and convenience.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Honest _ Review
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not shave all areas evenly. Nice design, light weight, wet or dry, but will not shave as smooth as expected.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 19, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Anybody
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have tried other razors including Philips more expensive shavers and this one always gives me the best shave.
Written by a customer while visiting philips.com
Posted by: Cyclecliff
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like almost everything about the razor. Very sharp, the trimmer works great, runs quietly, easy to clean, battery life seems really good. I only have one minor issue/ when the battery runs out, you can’t use the razor until you’ e had it plugged in for a couple hours. I expected to be able to use it as soon as I plugged it in to charge (my previous razor worked that way).
Written by a customer while visiting philips.com
Posted by: Deano79
Verified Purchase:Yes
[This review was collected as part of a promotion.] Better than my old one which I had for years. Easy to use, easy to clean!
Written by a customer while visiting philips.com
Posted by: That506Bat
Gender:Male
Verified Purchase:Yes
Great razor. Works well with wet and dry shaving. I haven't tried it using any lotions or shaving cream yet, but I'm sure it would handle it with ease. Hold a chare very well. I've shaved about 2 dozen times with it so far on once charge.
Written by a customer while visiting philips.com
Posted by: Longjay
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cannot get a close shave, becomes twice as long as my old Braun shaver!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com