Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
500
4 Stars
145
3 Stars
81
2 Stars
48
1 Star
41
81%of customers recommend this product.
(
424 out of
525)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: Rob r
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still have to follow up with a razor. Just. Can't finish
Written by a customer while visiting philips.com
Posted by: Gyke57
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor sounds like gears are slipping and it has failed at least 3 times to start. I will ask for a replacement if it fails to start at all. Overall very disappointed in my purchase.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 14, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Product has great features and battery lasts long
on January 13, 2026
Posted by: Timber1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works very well dry or wet I've been looking for a electric shaver and didn't know what to get because I have sensitive skin and need to shave everyday
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grumpy old dude
Verified Purchase:Yes
[This review was collected as part of a promotion.] Price was excellent. Shaver is gentle, quiet and shaves very close.
My skin is extremely sensitive and there's zero irritation.
My skin is extremely sensitive and there's zero irritation.
Written by a customer while visiting philips.com
Posted by: Ed 55Chevy
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn’t shave as close as my previous norelco that I had for many years.
Written by a customer while visiting philips.com
Posted by: 1sgt881e
Verified Purchase:Yes
[This review was collected as part of a promotion.] does a great job after face got used to it-easy to clean
Written by a customer while visiting philips.com
Posted by: Big TC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This razor gives a great, smooth shave. Love the pop-up trimmer and I don't have to detach something and insert the trimmer in its place, as my prior shaver required. It shaves close no matter if it has been one day or three days since I shaved. Battery life is very good. The power button is in a great place - my prior shaver was not and I sometimes cut it off inadvertently.
I would recommend this to a friend!
Written by a customer while visiting philips.com