Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
556
4 Stars
160
3 Stars
90
2 Stars
53
1 Star
41
81%of customers recommend this product.
(
449 out of
555)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Customer Rating
2
Decent but not my go to, would not recommend
on December 29, 2025
Posted by: AJAJ1981
Verified Purchase:Yes
Not very happy, seen other shavers with a much better and smoother shave (dry)
Response from philips.comBy Alexandros, Global 247, December 30, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. Feel free reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. Feel free reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using the new razor and enjoying it's performance. Gives a close shave and like the larger hand grip area .
Written by a customer while visiting philips.com
Posted by: Agent 007
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com
Posted by: Habery
Gender:Female
Verified Purchase:Yes
Very reliable tool, good price, advanced technology.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rayal
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed. My 10 yr old Norelco shaves closer and faster. Still using original blades. Shaver has same design so cannot understand why this newer version is not as good.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 9, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Emjay2002
Gender:Male
Verified Purchase:Yes
Great value on a product that is a good shaver for me, with easy to clean shaver head an holds a decent charge
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Senko
Verified Purchase:Yes
[This review was collected as part of a promotion.] ITT is very quiet. The charge seems to last several days . It recharges quickly.
Written by a customer while visiting philips.com
Customer Rating
5
Great Reliable Products . Better than BALLY'S/
on January 9, 2026
Posted by: RickThePhillip
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am choosing this product because my brother is using it and saw his beard all shaven very well ...
Written by a customer while visiting philips.com