Customer reviews from philips.com
Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
556
4 Stars
160
3 Stars
90
2 Stars
53
1 Star
41
81%of customers recommend this product.
(
449 out of
555)
Customer Reviews for Philips Norelco - CareTouch, Rechargeable Wet/Dry Electric Shaver with Pop-Up Trimmer - Ash Gold
Posted by: PA transplant
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth, efficient, easy to clean. Long lasting - this is my second in 24 years. Would not consider any other electric shaver
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Underpowered
on January 7, 2023
Posted by: Retired Guy
Gender:Male
The first time I turned it on after fully charging it up, I asked myself why are the blades spinning so slowly? I'm very lucky to have very little facial hair; I couldn't imagine someone using this shaver who has a thick beard. The contouring is fine but I have to go over the same spot many, many times. Luckily I'm retired so I don't have to rush off to work. I probably should have read all the reviews before purchasing this shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, January 10, 2023
Hi,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the charging issue. When you charge your shaver for the first time or after a very long time, the battery begins charging slowly. To avoid causing harm to the device, the charging process is slow. During the first few hours, your shaver's charging light might not flash. Recheck the charging state after letting your razor sit for at least two hours. To charge it, try a different outlet. Make sure your razor is positioned correctly if you use the SmartClean holder to charge it.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the charging issue. When you charge your shaver for the first time or after a very long time, the battery begins charging slowly. To avoid causing harm to the device, the charging process is slow. During the first few hours, your shaver's charging light might not flash. Recheck the charging state after letting your razor sit for at least two hours. To charge it, try a different outlet. Make sure your razor is positioned correctly if you use the SmartClean holder to charge it.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Handy for home or travel
on December 2, 2023
Posted by: jessieb27
[This review was collected as part of a promotion.] This shaver is great because the shave is close and smooth without burning you. Its very light weight as well and charges up fast. I wish it came with a cord
Written by a customer while visiting influenster.com
Customer Rating
5
Works fast and close shave!
on December 3, 2023
Posted by: jasonm102
[This review was collected as part of a promotion.] Excellent shaver. I've used it on my face and head. Boy does it make quick work vs a razor and shaving cream. Took half the time and cuts super close! Love the wet and dry feature.
Written by a customer while visiting influenster.com
Customer Rating
3
Pretty average shaver
on December 5, 2023
Posted by: zikor
[This review was collected as part of a promotion.] The shaver is ok not the perfect one , but it has some Great features such as the flex heads which makes shaving easier while trying to shave the corner sides , the rubber grip is also good it won't slip from your hands , save shaving with the flex heads.the cleaning of the shaver is pretty simple since the since the blades pop up and give you a lot of space to clean it .
Written by a customer while visiting influenster.com
Customer Rating
3
No irrigation afterwards
on December 6, 2023
Posted by: ash2021
[This review was collected as part of a promotion.] The shaver 3600 was good and easy to handle and I did not feel any irritation after cleaning shaving my beard and mustache. The instructions manual was good with great information along with 21 day trial period importance. The only issue I felt with this shaver was that I felt a pull while shaving and hair entanglement.
Written by a customer while visiting influenster.com
Customer Rating
5
I really love this shaver!
on January 10, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Okay I was hesitant. My dad bought me one of these shavers with the 3 circles on the top when I was a teen and it always pulled my facial hair. I have avoided them since. This one changed my mind. I like that the eject button does not fully detach the head piece when cleaning out the hair. It also does not pull my hair! Thank the lawd! It has a great feel in the hand and moves around the curves of my face well. It also fits in this little space I have on the side of my drawer like it was meant to be. I totally recommend! ✌🏻
Written by a customer while visiting influenster.com
Posted by: Slugger.
Gender:Male
Verified Purchase:Yes
iI liked the price And the shave I get with the shaver.
Written by a customer while visiting philips.com