Our first dishwasher developed a leak after 2 months of use. I hope this second one is leak-free; if not it will be our last Cafe. It does an excellent and quiet job of washing. It did break one of our glasses, so use caution when loading. The store did not offer installation at my location, so I had to install both of these, and am not a fan of: 1.) the drain hose, which required that a second length be attached, so the joint is behind my dishwasher in my case and not easy to access if it leaks; 2.) the bottom skirt, which should be adjustable for width; 3.) the back insulation, which attaches with three tabs of adhesive and becomes detached; 4.) the black surrounding seals, which either make the installation look ugly or else if you wish to minimize them, make the install difficult. Both appliances took me about 6 to 7 hours to install by following the instructions step by step..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
Thank you for taking a moment to connect and share your review. We're confident that your new dishwasher is going to last you for many years to come. We're also glad to see that you were able to install this on your own. We will be forwarding your comments about the process over to our product team to review.
Love the lighted interior. Extremely quiet. Still getting used to the wifi function.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 18, 2025
We're so happy to see that you are loving your new dishwasher. We also love the quiet but efficient performance. You've made a great choice by going with this model. We especially love the LED lighting, which brightens everything up and makes it easy to load dishes.
Beware of leaks! It ruined our floor and can’t get the leaking to stop. We’ve replaced the inner door and the gasket with no luck!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 8, 2025
We'd like to lend a hand with your dishwasher leaking. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
I've had this dishwasher for 5 years, and it has been the worst dishwasher I have ever owned. I have given it 2 stars instead of 1 because it looks so stylish, but that is about the only thing that they got right. It requires more attention - cleaning filters weekly - than any other dishwasher that I have owned (4). It cleaned well for about a month, and then it never cleaned or dried well after that. I have at least twice a year had to do major troubleshooting why the water isn't draining, or why the cycles just aren't cleaning anymore and take the whole thing apart and out to repair. It is awkward, and I would say a little hard to pull out the bottom rack, which should glide smoothly but doesn't. It is a little loud when it is cleaning, although not too bad in that regard. My major issue with it is the poor cleaning and constant care. I would not recommend it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 2, 2025
We're at your service for your dishwasher needs. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
So far so good! The dishes come out clean and it is exceptionally quiet. The drying feature works great and the third row is convenient. We have it hooked up to WiFi and the app is useful.
Just had installed and in love so far! The lightening and design is perfect. Super quiet, feels solid. Such an upgrade. Looking forward to learning all its features and hope it holds up!
This is the worst dishwasher I have ever owned! No matter if I put a couple dishes in or a full load, I have to rewash the dishes by hand. I feel Café Appliances has absolutely ripped me off. We have had service call after service call on our appliances and that’s about a joke as well. Absolutely biggest waste of money. And of course they kept sending service people out now the warranty is up. I will never again purchase Café Appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We'd like to help out with the poor wash performance you are noticing. We recommend checking through the following article for troubleshooting tips that can help remedy this issue: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
In the meantime, we will be reaching out over email to collect additional information and offer support. Please respond at your earliest convenience.