Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Average customer rating
4.3
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
48
4 Stars
7
3 Stars
2
2 Stars
4
1 Star
7
72%of customers recommend this product.
(
23 out of
32)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Customer Rating
2
Mediocre
on November 30, 2024
Posted by: Rln60
from New York nfland
Amazingly quiet but it doesn’t get all the food off my utensils and China. And I always prerinse.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 13, 2024
We'd like to lend a hand with your dishwasher not washing properly. Please refer to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the suggestions don't resolve the issue, visit us at cafeappliances.com/service to schedule a service appointment.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the suggestions don't resolve the issue, visit us at cafeappliances.com/service to schedule a service appointment.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Dishwasher leaks and will damage your cabinets
on May 1, 2025
Posted by: Unhappy Customer 123
I bought the top of the line dishwasher thinking it would be of good quality and look for my brand new kitchen. It's now 8 months later and i have to repair my brand new cabinets because the seal won't hold in the steam and water. Brandsmart has already been out to replace the seal and it is still leaking and causing more damage. This is unacceptable for the price we paid for this dishwasher. Stay away and buy something cheaper, it's not worth the money.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 2, 2025
We are so sorry to hear of your experience with this dishwasher and the leaking you are experiencing. We encourage you to schedule service with one of our Bodewell technicians to get this seal properly replaced. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Dishes not getting clean
on September 13, 2024
Posted by: Levi
While it is very quiet, so far it has not done a very good job of getting the dishes clean. Ran 2 cycles and some dishes and several utensils still had “stuff” on them.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, September 16, 2024
We're sorry to hear that your dishes are not getting clean, and we want to help! To improve the wash performance, we recommend taking a look at the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works great!
on February 21, 2025
Posted by: Idywhwksoce
This dishwasher works great! The old one has over time proven to be lesser and we chose to upgrade and are glad that we did!
Your review website is requiring that my “nickname” does not match any other nickname in your system. That is ridicules, as you don’t offer to just add a sequential number to whatever I picked. So now, I will just try random things until something is unique.
But seriously, y’all need to have a product review website that understands that more than one person might have the same nickname. I am going to take the time to do this just so I can post these words.
Your review website is requiring that my “nickname” does not match any other nickname in your system. That is ridicules, as you don’t offer to just add a sequential number to whatever I picked. So now, I will just try random things until something is unique.
But seriously, y’all need to have a product review website that understands that more than one person might have the same nickname. I am going to take the time to do this just so I can post these words.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great dishwasher!
on March 5, 2025
Posted by: 6204Brad
We have had our Cafe dishwasher for about 6 months. We absolutely love it. Both the cleaning and the drying are top tier. In short, the unit performs like a dishwasher should perform.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Café Dishwasher
on March 13, 2025
Posted by: JandJW
from Fieldon, IL
This is the worst dishwasher I have ever owned! No matter if I put a couple dishes in or a full load, I have to rewash the dishes by hand. I feel Café Appliances has absolutely ripped me off. We have had service call after service call on our appliances and that’s about a joke as well. Absolutely biggest waste of money. And of course they kept sending service people out now the warranty is up. I will never again purchase Café Appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We'd like to help out with the poor wash performance you are noticing. We recommend checking through the following article for troubleshooting tips that can help remedy this issue: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
In the meantime, we will be reaching out over email to collect additional information and offer support. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email to collect additional information and offer support. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Extremely disappointed in this dishwasher
on April 1, 2025
Posted by: annedesign
from Gig Harbor, WA
I've had this dishwasher for 5 years, and it has been the worst dishwasher I have ever owned. I have given it 2 stars instead of 1 because it looks so stylish, but that is about the only thing that they got right. It requires more attention - cleaning filters weekly - than any other dishwasher that I have owned (4). It cleaned well for about a month, and then it never cleaned or dried well after that. I have at least twice a year had to do major troubleshooting why the water isn't draining, or why the cycles just aren't cleaning anymore and take the whole thing apart and out to repair. It is awkward, and I would say a little hard to pull out the bottom rack, which should glide smoothly but doesn't. It is a little loud when it is cleaning, although not too bad in that regard. My major issue with it is the poor cleaning and constant care. I would not recommend it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 2, 2025
We're at your service for your dishwasher needs. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Another piece of GE Cafe Garbage
on June 20, 2025
Posted by: Ram3022
DO NOT PURCHASE!! Spring on door broke just after the warranty expired. Only use about once per week. Granted it does perform well, but it's clearly built with substandard, cheap parts like the rest of their line. I remodeled my entire kitchen with Cafe, everything is failing including my advantium door (internal microwave seal failed after a week and they decided they would do nothing) and Cooktop. STAY AWAY FROM GE CAFE!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, June 24, 2025
We'd like to assist you with your dishwasher. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com