Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Average customer rating
4.1
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
76
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
19
72%of customers recommend this product.
(
44 out of
61)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Customer Rating
1
GE will not back poor product.
on December 20, 2025
Posted by: Jesse B
from California
Bottom drawer does not fit, door is loose with electronics popping off. GE will NOT replace the 1 day old dishwasher. Very poor quality. They want to send out a tech to tear apart and piece out. This is brand new and things are never the same when they tear it apart. No returns allowed either. Do the right thing GE and replace this lemon!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Dianna, Cafe Appliances, December 22, 2025
We do see a member of our team is working with you regarding this and would recommend continuing to work with them as they will be best to help assist.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on December 17, 2025
Posted by: DK3702
Love the sleek look, racks are positioned perfectly a love all features it offers.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great dishwasher
on November 14, 2025
Posted by: Wanna be chef 74
[This review was collected as part of a promotion.] Overall I have no issues. I really like the light in the washer. Very nice feature. Cleans everything well.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Worst dishwasher ever
on November 11, 2025
Posted by: seviLopaC
[This review was collected as part of a promotion.] Awful dishwasher. Had 3 of these before we decided to just go with another brand. One wouldn’t complete a cycle. The others had miscellaneous issues and complications, like definitely not being 38 decibels or the drawers kept falling out. Apparently the installers couldn’t figure it out either and the loading was extra weird. Couldn’t hold a Stanley cup unless I did it just right. I can fit more in a smaller dishwasher. Very sad because I love the rest of my Cafe appliances, but maybe they shouldn’t make dishwashers…
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Don, Cafe_Appliances, November 12, 2025
We're sorry to hear you had this experience with multiple dishwashers. Please contact the place of purchase for assistance with delivery/installation issues.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
No need to prewash
on November 8, 2025
Posted by: No need to prewash
[This review was collected as part of a promotion.] Put dirty, dirty, dishes in here everynight. They come out clean. Finally do not need to "clean" dishes before putting them in dishwasher!!!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Garbage app and quality
on November 7, 2025
Posted by: Hgfhj
This is our 2nd set of GE cafe appliances. Absolute pure TRASH. App continually says to change password then won’t allow login. Dishwasher broke first week. I’d pay double to avoid all these issues
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're having an issue with the SmartHQ app, and with your dishwasher not operating properly. We'd like to help. Please reach out to our Connected Home Support Team by calling 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET, Sunday: Closed) for further assistance with the app. If you haven't already, please reach out to our Bodewell service team to schedule a service appointment by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
He dishwasher Cafe
on November 5, 2025
Posted by: Pattu
[This review was collected as part of a promotion.] Choices for cycles are great
Works well
Less nouse
Works well
Less nouse
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very quiet, love the adjustable top rap
on November 2, 2025
Posted by: LizzyLiz
[This review was collected as part of a promotion.] Our previous high end dishwasher was etching all our glasses. Switched to this and it's been great so far! No etching, very clean dishes! Quiet, love the third adjustable rack, I'm still discovering features! The built in clips to keep small items from flipping on the upper rack is a plus. Plates seem to fit in much better in the bottom rack compared to our previous dishwasher as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com