Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Average customer rating
4
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
69
4 Stars
12
3 Stars
3
2 Stars
5
1 Star
17
71%of customers recommend this product.
(
37 out of
52)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Customer Rating
1
Only buy for aesthetics
on September 25, 2025
Posted by: Looks good
Only buy this for aesthetics - there is no other reason to purchase! It runs for hours and while dishes come out clean, they are very wet even after you give the recommended 90 additional minutes to 'dry' which never occurs. The alarm is the worst ever. The fix they give you does not work and if you go on line to get tips for other people annoyed by this feature, those don't work either! if you 'accidentally' touch the keypad at anytime the alarm will sound every 3 minutes for at least 2 hours. The lower rack on wheels is like a plastic very flimsy child's toy that comes of the track constantly and slams on to the door.
Response from cafeappliances.comBy Adrian, GE_Appliances, September 29, 2025
We are sorry that this dishwasher is not drying as expected, and we are happy to provide guidance. You will need to ensure that the water entering the dishwasher is between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. We also recommend using a rinse aid to help with the drying of dishware, as rinse aids prevent spots on glasses and promote drying by causing water to sheet off of dishware and glassware. We have provided some additional troubleshooting tips for poor drying in your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the tips provided above do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback is extremely important to us. We will pass these comments regarding the lower rack wheels along to our product team to review.
If the tips provided above do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback is extremely important to us. We will pass these comments regarding the lower rack wheels along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice looking. Fits with my refrigerator and range
on September 19, 2025
Posted by: DaveE
[This review was collected as part of a promotion.] Machine is beautiful. The documentation for this specific model is lacking.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great design, amazing capacity, incredibly quiet
on September 7, 2025
Posted by: CK Wisconsin
[This review was collected as part of a promotion.] Very beautiful design and incredibly quiet. Way bigger capacity than we expected. It's amazing!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quiet!
on September 5, 2025
Posted by: tkrwit
from Florida
[This review was collected as part of a promotion.] This is a beautiful addition to our kitchen!!!!!!!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Pretty but not functional
on September 4, 2025
Posted by: KAS219
from Valparaiso Indiana
[This review was collected as part of a promotion.] The worst dishwasher I’ve ever owned. The rack system is falling apart and barely rolls out any longer. We have had to super glue parts but nothing stays in place.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, September 5, 2025
We want to help you with your dishwasher. We recommend following the instructions in the following article to improve the performance of your racks: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Dishwasher
on September 4, 2025
Posted by: Jenn 22
[This review was collected as part of a promotion.] This dishwasher is amazing. Much bigger than expected. I love the LED light. Easy to adjust heights of the racks. User Friendly. I get text notifications when cycle complete. What more can you say. Very nice machine.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
phils dishwasher
on August 27, 2025
Posted by: phil69
from Northport NY
[This review was collected as part of a promotion.] excellent dishwasher very quiet i am happy with the performance of it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful ... Better than Chrome!
on August 21, 2025
Posted by: CHVB
Well-made, classy design, and quiet! Highly recommend.
Written by a customer while visiting cafeappliances.com