Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Average customer rating
4.2
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
56
4 Stars
9
3 Stars
2
2 Stars
4
1 Star
10
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte White
Customer Rating
1
Garbage app and quality
on November 7, 2025
Posted by: Hgfhj
This is our 2nd set of GE cafe appliances. Absolute pure TRASH. App continually says to change password then won’t allow login. Dishwasher broke first week. I’d pay double to avoid all these issues
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're having an issue with the SmartHQ app, and with your dishwasher not operating properly. We'd like to help. Please reach out to our Connected Home Support Team by calling 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET, Sunday: Closed) for further assistance with the app. If you haven't already, please reach out to our Bodewell service team to schedule a service appointment by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
No need to prewash
on November 8, 2025
Posted by: No need to prewash
[This review was collected as part of a promotion.] Put dirty, dirty, dishes in here everynight. They come out clean. Finally do not need to "clean" dishes before putting them in dishwasher!!!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Worst dishwasher ever
on November 11, 2025
Posted by: seviLopaC
[This review was collected as part of a promotion.] Awful dishwasher. Had 3 of these before we decided to just go with another brand. One wouldn’t complete a cycle. The others had miscellaneous issues and complications, like definitely not being 38 decibels or the drawers kept falling out. Apparently the installers couldn’t figure it out either and the loading was extra weird. Couldn’t hold a Stanley cup unless I did it just right. I can fit more in a smaller dishwasher. Very sad because I love the rest of my Cafe appliances, but maybe they shouldn’t make dishwashers…
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Don, Cafe_Appliances, November 12, 2025
We're sorry to hear you had this experience with multiple dishwashers. Please contact the place of purchase for assistance with delivery/installation issues.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great dishwasher
on November 14, 2025
Posted by: Wanna be chef 74
[This review was collected as part of a promotion.] Overall I have no issues. I really like the light in the washer. Very nice feature. Cleans everything well.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on December 17, 2025
Posted by: DK3702
Love the sleek look, racks are positioned perfectly a love all features it offers.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks Good
on December 26, 2025
Posted by: Newport Tom
from Orang County CA
This Unit is replacing a similar top of the line Cafe Dishwasher that was new is 2015 and all I can say is we should have just fixed the old one as this one has less features, specifically there is no way to adjust the door to stay open, even when all the way down, it want to attempt to raise up and close. It cleans the dishes well and is low noise.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
high tech
on December 28, 2025
Posted by: Pleased wifey
The dishwasher is very efficient and does a great job cleaning. Best part is the app to trouble shoot or alerts if problems
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Dishes are Dry!
on December 30, 2025
Posted by: JulianTN
Very quiet, and close to silent. But most important thing is the dishes are dry at the end of the cycle--outside of some bowls that have cavities on the bottom. I love it!! No having to hand dry everything that goes from dishwasher to cabinet.
Written by a customer while visiting cafeappliances.com