Customer reviews from traegergrills.com
Traeger Grills - Flatrock Flat Top Gas Grill - Black
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
19
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Traeger Grills - Flatrock Flat Top Gas Grill - Black
Posted by: Derek Micka
from Klamath Falls Oregon
Verified Purchase:Yes
Glad I chose the Traeger Flatrock over the Blackstone.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Posted by: IHYATE
from Iowa
Verified Purchase:Yes
Just bought this a couple months ago. So far, so good. Was a pain to put together, but, it’s a solid unit. Lights quickly and easily. Each zone heats quickly and settings are accurate. I’m still learning how to cook on it. I have no culinary skills to speak of, but, I’ve had friends and family ask me to make more smash burgers for them. Glad I bought this, and I’m having fun learning a new cooking skill.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Grill Mechanic-poor wiring
on November 16, 2025
Posted by: Anonymous
from Pottsboro, TX
Wiring behind the control knobs keeps melting making the lights not work. Also they are not posting my previous review. I am shocked they don't have more issues as this was not engineered right. And they dont seem to care.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, November 25, 2025
Hi Jason, thank you for taking the time to share your feedback on your Flatrock Flat Top Grill. I understand your concern about the wiring behind the control knobs and I appreciate you letting us know. Since this part was already replaced once and this is not something we see happening with other customers it may help to review the installation steps to ensure every connection is seated as intended. Correct placement of the wiring is essential for the lights to function as designed and even a small misalignment can affect performance. Our team can walk you through the process and confirm that everything is set up safely. For further assistance you can reach us at 1 800 TRAEGER.
TRAEGER
TRAEGER
Written by a customer while visiting traegergrills.com
Customer Rating
5
AWESOME griddle
on July 20, 2024
Posted by: Markb18
from Pasco Wa
Bought this a few months ago. Gone through my first propane tank. Grille has been AWESOME. Very even heat across the entire surface. Love the different zones. Built very sturdy! Love you oversize shelves. Love the fuel gauge and the burner ignition lights. We went from a weber genesis that we hardly used anymore, to this. I bet we've used this griddle more the past few months then the last few years on weber (and not knocking weber genesis, nicest bbq I have ever owned). Just love you can cook large breakfast for everyone. Grill up sandwiches for lunch. And do so many things for dinner. It was between this and the camp chef gridiron 36 for me. Very similar units. I liked the height more of traeger. Also liked the 4 adjustable castor wheels. Gridiron doesn't have that, can only adjust the griddle flat top front to back, not left to right. Also liked the propane tank beneath the unit instead of the side as the flatrock can fold the shelves down...gridiron ya can't with a propane bottle attached.
Grease management is awesome on both. I love the grease trap up front. It's a natural sweep toward yourself and is more the conventional way of flat tops at restaurants. I haven't been impressed by the other brands, other then the price.
Ya get what ya pay for. Budget good griddle, camp chef gridiron 36. For me, it's the traeger flatrock all the way!!
Grease management is awesome on both. I love the grease trap up front. It's a natural sweep toward yourself and is more the conventional way of flat tops at restaurants. I haven't been impressed by the other brands, other then the price.
Ya get what ya pay for. Budget good griddle, camp chef gridiron 36. For me, it's the traeger flatrock all the way!!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Highly disappointed!
on June 9, 2024
Posted by: Anonymous
from Clifton park, ny
I bought this unit in January. It has been nothing but problems. I may have used it 10 times. The battery pack falls out of the flat rock. The heat is never consistent. At times It will not even heat up to temp. The ignite panel is peeling off the grill and now fails to work. This is my first Traeger product. I’ve owned 6+ grills(other brands) and this is my first negative experience.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Clean Unit
on June 5, 2024
Posted by: Chris Web
from North Dakota
This flat rock is amazing in comparison to my last blackstone griddle I owned. The placement of greastrap is what led me to purchase this Traeger. So much cleaner when grilling and heating elements are superb! Thank you
Written by a customer while visiting traegergrills.com
Customer Rating
5
Excellent company.
on July 8, 2024
Posted by: Duane Aistrope
from Southwest Iowa
I’ve had mine just about a year and it has been one of the best grills that I have ever had. The things that you can cook are endless.
I also bought one of the very first pellet grills/smoker that they made about 25 years ago and I’m still using it.
I also bought one of the very first pellet grills/smoker that they made about 25 years ago and I’m still using it.
Written by a customer while visiting traegergrills.com
Posted by: Love the Woodridge
from Nebraska
Verified Purchase:Yes
Really fun experience cooking on the Flat Rock. Very high quality build. Completely satisfied.
Written by a customer while visiting traegergrills.com