Customer reviews from traegergrills.com
Traeger Grills - Flatrock Flat Top Gas Grill - Black
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
19
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Traeger Grills - Flatrock Flat Top Gas Grill - Black
Customer Rating
1
Poor Quality
on July 26, 2025
Posted by: Andy Dokken
from Littleton, CO
I've had my Traeger grill for years without issue so I thought I'd jump into the griddle scene and get a Flatrock. I've had it for a little over a year and unfortunately the quality is quite lacking. Yes, the plastic in front of the griddle is cracking. Yes, the paint is cracking. What I didn't see coming was the actual griddle surface flaking off! Certainly don't want to have cast iron chips end up in my cook. I think you can find better griddles eslewhere.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, July 28, 2025
Thanks for taking the time to share your feedback. We're sorry to hear about your experience with the Flatrock. If you haven’t already, we encourage you to reach out to us directly so our team can look into it. Contact us at +1-800-TRAEGER or visit https://support.traeger.com/hc/en-us.
Best regards,
Traeger
Best regards,
Traeger
Written by a customer while visiting traegergrills.com
Posted by: Joesph
Verified Purchase:Yes
The best flat iron I’ve ever owned. My favorite part is the propane gauge. Never run out of propane again during a cook.
Written by a customer while visiting traegergrills.com
Posted by: tttom
Verified Purchase:Yes
This grill is awesome and has changed how we cook at home. It's fun, easy to use, and easy to clean and the quality that is synonymous with Traeger is obvious in every detail.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Roy, UT
Verified Purchase:Yes
This flat top grill is worth every penny! Cooks food really fast. All the food is done at the same time. Clean up is easy. So happy with this purchase. Assembly was a breeze.
Written by a customer while visiting traegergrills.com
Customer Rating
3
Great at cooking -- poor design for propane hookup
on March 23, 2025
Posted by: Jim Pzinski
from Freeport, Florida
This griddle cooks with extremely even heat that's easy to control. Cleaning and maintenance also easy to complete. However, you need the strength and flexibility of an olympic gymnast to crawl under the unit to hang the propane bottle.
Response from traegergrills.comBy Traeger Grills, Traeger, March 27, 2025
Thanks for your feedback on the Flatrock Griddle. Although the tank should not have to be lifted very far to hang on the rack, and any of the openings/handles on the tank collar can be used for the hanger, it may be helpful to have a second person help with getting it into position under the griddle if you find it difficult to do alone. In situations like this, it is better to be safe, especially since it is not something that needs to be done very often.
Written by a customer while visiting traegergrills.com
Customer Rating
2
Decent performance, poor hardware for the $$$
on August 25, 2024
Posted by: Cody G
from Las Vegas, NV
Verified Purchase:Yes
A screw broke inside the grill while using handtools
Response from traegergrills.comBy Traeger Grills, Traeger, October 11, 2024
Hi, and thanks for your feedback on the Traeger Flatrock. Anytime a part is damaged during normal use and maintenance, please reach out to Traeger Customer Service as soon as it occurs. This includes items like screws, bolts, nuts and other hardware, in addition to the Flatrock's major components. A quick call while you are with the griddle should provide a resolution, possibly without even needing anything replaced. And while parts may not be covered if your Traeger is out of warranty, we can still assist in other ways, regardless of how old your Flatrock is.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Griddle Flatrock
on April 27, 2025
Posted by: Danielle B
from Florida
[This review was collected as part of a promotion.] I owned multiples of griddles in my career
This griddle was provided to me by Traeger
It surpassed all of my expectations and evenness of cooking.
Overall, the value will be a lifetime of griddle opportunities.
This griddle was provided to me by Traeger
It surpassed all of my expectations and evenness of cooking.
Overall, the value will be a lifetime of griddle opportunities.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Posted by: Jcrane2101
from Goldsboro, NC
Verified Purchase:Yes
Hands down this Flatrock has completely changed my mind on griddling. The even heat all over the griddle top is amazing! This griddle gets HOT also! Also love the lid. Everything is solid. I would like for Traeger to “beef” up the legs where it attaches to the main unit so they don’t squeeze when screws are tightened down.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com