Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Best Upgrade!
on September 3, 2021
Posted by: Vanfig
from HOLLISTER
Gender:Female
[This review was collected as part of a promotion.] I have had this refrigerator for more than a month and I LOVE it! The space in the refrigerator is very large and is way more than I need, but it is great to have the added space when I need it occasionally. The look and design is amazing. I chose the color Blue and it definitely stands out in our kitchen. It is now the first thing that people notice when they come into our kitchen. I was first a little concerned about the size of the freezer, I though it might not be enough space, but now I have way more space than I need. In my last freezer, it was filled to the rim, and now I barely use 1 side completely and about a fifth part of the second freezer area. I love that the drawers in the freezer slide out because it makes storage so much easier and I can organize the food so much better. The best part of this fridge has definitely been the Dual Ice Maker! Every single person that I show it to is amazed and immediately say they want one too. The only negative review I have about this refrigerator is that although the ice maker is my favorite feature, it does take about 24 hours to completely fill the ice containers after being empty. I previously had a Samsung refrigerator and was very disappointed with it, but this refrigerator has been the best upgrade in appliances I have made.
Response from The InsidersBy Pat, Samsung Care, September 6, 2021
Wow! Your BESPOKE looks amazing. Thank you for sharing this with us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Fridge Love
on September 3, 2021
Posted by: Pamiamfree
from Willis
Gender:Female
[This review was collected as part of a promotion.] I love the new Samsung Bespoke Refrigerator! The sleek design with built in handles looks great in our newly repainted kitchen.
Some of my favorite features include:
A "Beverage Center" with internal dispenser, because I don't like the unsightly look of exterior door dispensers, which are harder to keep clean, and children away from them.
The beverage center also includes an AutoFill Infused Water Pitcher, which convenience has enhanced our lives, and has us enjoying a great deal of more water every day!
Another great feature is the Dual Auto Ice Maker with Ice Bites. The larger ice cubes are actually cubed shaped which I prefer over the standard half moon shaped ones. The bite ice is great. My kids love it. I just want to be very clear that this bite ice is a smaller version of the other cubed ice, and it isn't the soft ice that you might be thinking of that comes from a certain fast food chain.
The FlexZone is perfect for my needs where I can adjust the temperature of that area based on my needs and what I have to put into that location at any particular time.
It has Wi-Fi Connectivity to check and adjust the settings.
Another great feature is that you can choose from several different Custom Door Panels to suit your decoration style.
Some of my favorite features include:
A "Beverage Center" with internal dispenser, because I don't like the unsightly look of exterior door dispensers, which are harder to keep clean, and children away from them.
The beverage center also includes an AutoFill Infused Water Pitcher, which convenience has enhanced our lives, and has us enjoying a great deal of more water every day!
Another great feature is the Dual Auto Ice Maker with Ice Bites. The larger ice cubes are actually cubed shaped which I prefer over the standard half moon shaped ones. The bite ice is great. My kids love it. I just want to be very clear that this bite ice is a smaller version of the other cubed ice, and it isn't the soft ice that you might be thinking of that comes from a certain fast food chain.
The FlexZone is perfect for my needs where I can adjust the temperature of that area based on my needs and what I have to put into that location at any particular time.
It has Wi-Fi Connectivity to check and adjust the settings.
Another great feature is that you can choose from several different Custom Door Panels to suit your decoration style.
Stay tuned for more details to follow, but for starters, I do highly suggest that future buyers note the measurements and understand that there needs to be about a four inch clearance for doors to open.
The only inconvenience that we've had so far is that our door panels apparently had a manufacturing flaw, and there are "bubbles" like you see with contact paper beneath the glass which tops the four door panels. Samsung has new panels on their way to us, and the flaw affects the aesthetics and not the function of the unit.
I will update as soon as we receive the new flawless door panels, and our experience receiving them.
The only inconvenience that we've had so far is that our door panels apparently had a manufacturing flaw, and there are "bubbles" like you see with contact paper beneath the glass which tops the four door panels. Samsung has new panels on their way to us, and the flaw affects the aesthetics and not the function of the unit.
I will update as soon as we receive the new flawless door panels, and our experience receiving them.
Response from The InsidersBy Pat, Samsung Care, September 6, 2021
This is very detailed information in your review that will surely help other customers. Thank you for sharing. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
A New Found Fridge
on September 17, 2021
Posted by: OldManEastman
from Aurora
Gender:Male
[This review was collected as part of a promotion.] When we first got selected I was excited that we would be able to customize our fridge and select a combo of colors that would fit our kitchen best. We got our fridge and it fits amazingly in its predecessors spot. The only issue with it is the delivery people came with only one color and we had selected two different color combinations and have yet to receive the correct ones. The fridge though in itself is amazing the four doors has always been a dream of mine. We also added the fridge to the smart things app. With the app I like being able to view how many times the door has been opened, that I can set the temperature from my phone and I also like being able to switch the settings. The beverage center has an amazing feature that we use often, the self filling water pitcher gets a-lot of use and I like that even the tiniest bit that you use you don't have to worry about refilling it yourself.I appreciate the fact that I can add a few fruits and citrus in the infuser and have it ready for me. I like the ice maker and the fact that it is in the freezer, I also like that I have a choice of Cubed and Ice Bites. I love also having the option of a flex fridge that I am able to use the lower right corner for a fridge or freezer. Not having enough room was an issue with our old fridge and we no longer have that issue with this one. I can't say enough about how amazing this fridge is.
Written by a customer while visiting The Insiders
Customer Rating
5
Unique, customizable, beautiful, and futuristic
on October 1, 2021
Posted by: SHUANGLI
from BELLAIRE
Gender:Male
[This review was collected as part of a promotion.] The Samsung bespoke fridge is a wholely unique product that has completely changed what a modern day fridge can look like. But more importantly, it backs that aesthetic with cutting edge technology and functionality. First and foremost it is stunning, and every guest instantly focuses on it and falls in love. It gives you a chance to decorate your kitchen with different color accents and contrasts greatly with the surgical steel that has taken over kitchens everywhere. The gloss finnish is clean cut and does not highlight fingerprints. The spacious 23cu ft hold a ton of food and beverages and nearly all shelves are customizable to fit how you like to organize your fridge. The bottom panels can both be freezer or you can elect to make the right one a standard fridge temperature. The dual ice cubes is a great addition. The top left panel hides a beverage center complete with a self refilling pitcher that has a center space to place fruit or other water flavoring. The smart fridge can be adjusted with an inside panel or via your Samsung smart things app. It is very intuitive to use and you can monitor your temperature settings and even change ice maker settings, or change from fridge to freezer on the app. This is a huge fridge and Samsung did a good job of efficiently packing in as much storage space as possible into the maximum allowed dimensions. You will have ample room for all your food storage needs. The outside panels, while expensive, can be individually purchased to change the aesthetic whenever you want. As you can see in my picture, you can also be as creative as you want to set different tones in your kitchen. It is incredibly captivating. I am 100% happy with this appliance that not only serves as a means to store your food but also as a way to decorate and a form of expression. Samsung really knocked this out of the park. Don't hesitate to evolve what you think a fridge should look like and step into the future.
Response from The InsidersBy Pat, Samsung Care, October 5, 2021
Thank you for the detailed review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
We love everything about this refrigerator.
on October 12, 2021
Posted by: Ginnxvi
from Southaven
Gender:Female
[This review was collected as part of a promotion.] We've had this fridge for about 2 months now and we love it! It fits a lot of food and the freezer section is well designed so everything is easy to find. The beverage center is so convenient especially with 2 kids. I love the auto-fill pitcher. I've been putting tea leaves in the infuser to make cold brew tea. The kids' favorite part of the fridge is the small bites ice. I have to admit, it's pretty cute. The control panel on the inside is intuitive and easy to manage. The custom panels make a big statement in the kitchen. It's the 1st thing everyone notices. It's nice to know that we can switch out the panels to a different color later on if we want to. The flex zone area is really convenient for when we need more fridge space and less freezer space. Overall, I love this fridge!
Written by a customer while visiting The Insiders
Customer Rating
5
Cool fridge.
on October 12, 2021
Posted by: Anonymous
from Savannah
Gender:Male
[This review was collected as part of a promotion.] It's been about 3 weeks since I replaced my fridge and I love it. The Bespoke aspect makes it mine, you're not going into a store and seeing the same fridge that I have. It's huge capacity is great for big families and the flex zone is so clutch when you need more space in the fridge. I can't speak too much on the ice maker because we rarely use ice, I would have preferred a dedicated ice spout like the water dispenser though, solely for aesthetic reasons I will admit. It's really quiet too, I rarely hear it in the day or night. My only gripe was that the measurements didn't include the wheels on the bottom of the fridge, so I had to adjust my cabinets a bit, but not a deal breaker. All in all, if you have a opportunity to see one of these and you're one of those people who love kitchen gadgets, you'll instantly fall in love.
Written by a customer while visiting The Insiders
Customer Rating
5
Stylishly Smart Fridge
on October 12, 2021
Posted by: Mrbluedel1
from Bolingbrook
Gender:Male
[This review was collected as part of a promotion.] I received this BeSpoke refrigerator a little over 3 weeks ago. I ordered it with all four Grey Glass panels and they look REALLY sharp! The installation process was flawless, watching the installer attach the front panels was great, I now know what to do should my wife decide on changing the color layout of our kitchen! LOL. The fridge is about 28 cubic feet and when you open it, you see every cubic inch, there is SO much space in this fridge. I love it. There is some room for adjusting the clear class shelves which feel substantial and well-built. The multiple cooling zones are terrific in the main upper half of the fridge and I love how the lower right part of the unit can serve as an extension of the refrigerator or freezer. The icemaker took about 2-3 days to start to show significant amounts of ice and it's really cool to have the option of having regular ice or the little "bite" sized pieces. The beverage center is amazing, the pitcher with the auto-fill feature is spectacular. Once you pull out the pitcher and dispense water, when you return it and closer the "hidden" door, it fills almost instantaneously! The water dispenser is easy to handle, although sometime my boys will spray water everywhere when they get close to the top of their cups (my fault for not supervising that lol, I know!). The smart features of the fridge include adjusting the temperature in the refrigerator area, turning the icemaker on/off, and being notified when the water/UV filters need to be changed. You can also adjust the temperature of the crisper drawers to mimic the ambient temperature set in the main compartment or customize for meat/veggies. The inside panel that shows all these features is neatly tucked away on the inside right corner of the fridge. Setting up the device on my wifi was a snap through the SmartThings app on my phone. I think incorporating a UV filter for less friendly smells in the fridge is spot on! Additionally on the inside, Samsung has included bright LED lights which illuminate the inside of the fridge beautifully. Overall this beast (just mean the size) of a fridge has been worth the investment, we are SO glad we got this fridge!!! The BeSpoke Refrigerator line functions like a higher end refrigerator for sure!
Written by a customer while visiting The Insiders
Customer Rating
5
This fridge is AWESOME
on October 14, 2021
Posted by: Tassu
from Eastvale
Gender:Female
[This review was collected as part of a promotion.] Disclaimer: I received the fridge at a discount in exchange for my review.
I absolutely love my fridge. From the aesthetic panels to the auto-fill water pitcher to the WiFi connectivity, this fridge has it all. I'm so glad I bought this fridge, and I'd highly recommend it to anyone else considering getting a new fridge.
The auto-fill water pitcher is my favorite feature so far. I have. a family of six, so we go through water very quickly. Usually we'll have a line by the fridge of people waiting to use the water dispenser. Or, one of us has to fill up a jug to take tot he table with us. Samsung has answered our problems with this fridge. Now with only a few seconds of waiting, my family can get a full jug of water that hydrates a growing group of rascals.
Response from The InsidersBy Pat, Samsung Care, October 15, 2021
Thank you for the recommendation. Samsung appreciate your feedback! ^Pat
Written by a customer while visiting The Insiders