Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
35
3 Stars
6
2 Stars
7
1 Star
13
93%of customers recommend this product.
(
236 out of
254)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Such a cool fridge!
on August 4, 2021
Posted by: arriagaadventures
from ELK GROVE
Gender:Female
[This review was collected as part of a promotion.] We've had this fridge for about 2 weeks now and we love it! It fits a lot of food and the freezer section is well designed so everything is easy to find. The beverage center is so convenient especially with 2 kids. I love the auto-fill pitcher. I've been putting tea leaves in the infuser to make cold brew tea. The kids' favorite part of the fridge is the small bites ice. I have to admit, it's pretty cute. The control panel on the inside is intuitive and easy to manage. The custom panels make a big statement in the kitchen. It's the 1st thing everyone notices. It's nice to know that we can switch out the panels to a different color later on if we want to. The flex zone area is really convenient for when we need more fridge space and less freezer space. Overall, I love this fridge!
Response from The InsidersBy Pat, Samsung Care, September 13, 2021
Wow! This looks amazing! Thank you for sharing these images with us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Beauty meets Functionality
on August 20, 2021
Posted by: dragoncali17
from San Diego
Gender:Male
[This review was collected as part of a promotion.] I've had this refrigerator for several weeks now. Its by far the most elegant appliance I have in my house. The glossy of the glass panel makes it stands out. The option to choose the different type of panels to match your decore is what makes this fridge stands out from the rest. We chose a two color scheme for our fridge. The fridge looks like a standard side by side. But when you open up the top. It has a full top compartment. So you can put a large cake inside if you want. Very convenient. The two bottom compartment is the freezer. But one of the compartment can be changed to a fridge since it has its own temperature settings. We have a freezer in the garage already so we ended up setting the bottom right as a fridge as well for extra storage. Very clever and functionable. I love when a fridge has a built in ice maker. This one is a little different. There is no traditional ice dispenser on the door, but its built inside the freezer compartment. You get two size ices. My daughter and wife love the small ice. The automatic water dispenser on the door as you open it is the coolest thing. It will keep filling the container to keep it constantly cold all the time. Don't have to worry about filling it up when it gets low. Great idea! Best part of this fridge is there is no fingerprint on the panels. Our old fridge is full of fingerprints and no matter how much you clean it, it is still there. This is you barely notice and fingerprints, but if there were any. You can easily wipe it off. This fridge really combine the Beauty of Samsung with the Functionality of a modern fridge.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Love your detailed review! Thank you for being a Samsung customer. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Stylish and Reliable
on August 20, 2021
Posted by: Kawaiijackie
from Salem
Gender:Female
[This review was collected as part of a promotion.] First impression is definitely very impressed! I have not owned a refrigerator that you can customize the aesthetic appearance of it so it will match to your kitchen color wheel!
I love the space and how you can adjust some spots of the shelving to suit to your needs. Lots of compartments on its own purposes. I love the self refilling pitcher so much! I don’t have to worry having a cold water to be refilled each time! Having the drinking water set inside the fridge is just fantastic for is having dog who knows how to get by on everything!
Ice maker is great, ice cubes are always replenished well to the point of when scooping out some ice it may fell some of it on the back although not a big deal.
Two separate freezer and helped me a ton to organize well which of which goes. The other freezer can be customized to your liking, it can be w freezer or just more refrigerator space. I love the drawer type space it had designed! Easy to look into your foods without forgetting your food that got pushed into the back!
And I have not mentioned the SMART FEATURES ! This had saved us a ton of not shutting the door fully and our phone will notify us the we left the door open! How cool is that! And on the top of that, you can customize the temperature of your fridge and freezer! Like you really have the control just thru your phone! It was very easy to set it up and only took me within 10mins or even less.
Definitely very well worth it!
I love the space and how you can adjust some spots of the shelving to suit to your needs. Lots of compartments on its own purposes. I love the self refilling pitcher so much! I don’t have to worry having a cold water to be refilled each time! Having the drinking water set inside the fridge is just fantastic for is having dog who knows how to get by on everything!
Ice maker is great, ice cubes are always replenished well to the point of when scooping out some ice it may fell some of it on the back although not a big deal.
Two separate freezer and helped me a ton to organize well which of which goes. The other freezer can be customized to your liking, it can be w freezer or just more refrigerator space. I love the drawer type space it had designed! Easy to look into your foods without forgetting your food that got pushed into the back!
And I have not mentioned the SMART FEATURES ! This had saved us a ton of not shutting the door fully and our phone will notify us the we left the door open! How cool is that! And on the top of that, you can customize the temperature of your fridge and freezer! Like you really have the control just thru your phone! It was very easy to set it up and only took me within 10mins or even less.
Definitely very well worth it!
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Our Smart features are there to make things easier. Thank you for your review! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing 4 Flex Door Smart Refrigerator
on August 20, 2021
Posted by: Srenkema
from hudsonville
Gender:Female
[This review was collected as part of a promotion.] We are updating are kitchen to all of the Samsung products that work with the Samsung Smart app. This has to be one of our greatest additions. You open the doors to find massive storage options. It is so well lit that I can see everything so easily. The fun part was deciding from all the color options for the doors. You could even mix and match colors.
The flex doors give you the option of only opening one door at a time. One of the bottom flex areas can be used as a refrigerator or a freezer. You set the temperature for each of your zones right from your phone. It also has a warning sound if you leave a door open. It has a small flex door you can open up to quickly get out juice, pop and milk. You can open that with ease and not have to open the larger door. They even included a self filling picture, what a great idea.
The freezer has shelves that slide out to make it a breeze to find what you need. My grandaughter loves the small ice nugget option. There is no huge ice maker taking up space.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Thanks for the review and we're glad you like the features. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
ART Meets the REFRIGERATOR APPLIANCE World!
on August 20, 2021
Posted by: chrisdinky
from Hacienda Heights
Gender:Male
[This review was collected as part of a promotion.] Imagine shopping for a refrigerator similar to shopping for your vehicle. You can choose what color combination(s) including choice of material. There are eight different colors and two types of material to mix and match. We chose glass white for the two top panels and matte black steel for the two bottom panels. We absolutely love the contrast and makes the refrigerator the centerpiece of our kitchen.
Not only does the refrigerator shine in the aesthetics department, it also shines in the functionality department. With 29 cu ft of space, it easily handles our family of five. Speaking of features, this refrigerator is loaded.
1) There's a convenient beverage center with it's separate door access so you don't have to open the whole refrigerator. There's a chilled water pitcher which you can infuse with your favorite fruit or vegetable. Of course there is the traditional water dispenser next to it.
2) You get two types of ice cubes from the two ice makers built-in. This is my kid's favorite feature as they love to chomp on the ice bite cubes.
3) The bottom right freezer can be converted to a refrigerator as needed...ingenious
4) The bottom half freezer both features pull out drawers to keep your freezer organized and easy to find what you need.
2) You get two types of ice cubes from the two ice makers built-in. This is my kid's favorite feature as they love to chomp on the ice bite cubes.
3) The bottom right freezer can be converted to a refrigerator as needed...ingenious
4) The bottom half freezer both features pull out drawers to keep your freezer organized and easy to find what you need.
The refrigerator is whisper quiet. I cannot hear when the it is running. Even after three weeks of owning this refrigerator, I still admire it the design and aesthetics. As my title says, 'Art has met the refrigerator appliance world', and it is good.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
We like allowing our customers the ability to customize their refrigerators. Glad you like it! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek design
on August 20, 2021
Posted by: Carliston
from Lexington
Gender:Female
[This review was collected as part of a promotion.] Love the look of this refrigerator! The interior light is bright but easy on the eyes. I selected the matte grey glass. While it does clean easily I don't find it to be fingerprint resistant. This refrigerator is extremely spacious. We added clear bins to the bottom shelf for cheese and deli meats as there is no drawer for this which is a disappointment. We love the beverage center door and auto fill water pitcher.
The freezer shelves pull out for easy access allowing you to use the full depth of the shelves without losing things in the back!
The ice maker produces two sizes of cubes conveniently in the top bin.
I have not yet used the Smart things app as I don't see a need to frequently monitor a refrigerator temperature. We do use the app for our Samsung range all the time so we may find it useful in the future.
I have not changed the flex zone yet but anticipate this to be useful at holiday time when prepping for large meals.
It's only been a few weeks but so far I am happy with this purchase and would recommend this product.
The freezer shelves pull out for easy access allowing you to use the full depth of the shelves without losing things in the back!
The ice maker produces two sizes of cubes conveniently in the top bin.
I have not yet used the Smart things app as I don't see a need to frequently monitor a refrigerator temperature. We do use the app for our Samsung range all the time so we may find it useful in the future.
I have not changed the flex zone yet but anticipate this to be useful at holiday time when prepping for large meals.
It's only been a few weeks but so far I am happy with this purchase and would recommend this product.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Thank you for your review. The flex zone comes in handy for different types of drinks. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Super Custom Looking Fridge
on August 20, 2021
Posted by: Moonb0075
from Houston
Gender:Male
[This review was collected as part of a promotion.] I am very impressed with my BeSpoke refrigerator by Samsung. I was able to customize the exterior look to my personal tastes and to match the style of my kitchen. The exterior also has a very streamlined look so it feels high-end in my option. Both doors can open at the same time for easy access to everything in the refrigerator section, great for large turkeys. The inside is super bright which was a wonderful surprise. The 2 crisper drawers allow for flexible temps depending on storing meats or veggies, keeps them fresh longer. I also love how the water filter is easy to access instead of reach to the bottom of the fridge like my old one. My only mild complaint on the fridge section would be I wish I had more flexibility to raise or lower the shelves inside.
The quick access beverage center door is great for all the quick access products like juices, ketchup, etc. I like not having to fully open the doors and let out all the cold air. I was not sure I would like the beverage center water dispenser being behind the quick access door, but I can say I love it now that I have it! In addition the water dispenser I was surprised how much I use the infuser auto fill pitcher.
For the freezer and flex freezer/fridge sections on the bottom are great size for all my frozen products. I love the option of turning the one section into a fridge temperature zone, which will be a life saver during the holidays. I am a HUGE fan of the two types of ice options and also the fact the ice is stored in the freezer instead of in the door of the fridge side. My only complaint with the ice is sometimes pieces fall down the back when scoping it out. This fridge has so many custom features which are easy to access via the app or inside the fridge if you wish, which is cool for the tech geek in me. Overall I love this refrigerator and I would buy it again in a heartbeat.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Thank you for the detailed review! We're happy you love the refrigerator. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Best addition to my kitchen
on August 20, 2021
Posted by: AshleyC91
from El paso
Gender:Female
[This review was collected as part of a promotion.] I’ve had my fridge for several weeks now and all I can say is that it’s perfect. We are in love with it. In all honesty at first i thought the freezer was gonna be small since we are a family of seven and I usually shop for everything at once. But everything fitted perfectly. Everyone’s favorite feature of the fridge is the drink station, my kids love that they can just open the door and get their drinks with out having to be looking for them on the fridge. Also let’s talk about the two types of ice it makes!! It’s just wow! I love that I can know when my kids leave the door open since it has a two minute alarm that rings if the door is left open. As a mother of small children I can tell you one of the best things of the fridge it’s that it is finger print resistant and very easy to clean. Definitely recommend!! I have not yet used the SmartThings app I did connect it but haven’t opened it since The installers left the ideal temperature on. I hope in the future I can change all my appliances to Samsung.
Response from The InsidersBy Pat, Samsung Care, September 1, 2021
Making our customers happy is our main priority. Thank you for being the best part of Samsung. ^Pat
Written by a customer while visiting The Insiders