Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Glad we waited for this Beauty!
on October 18, 2022
Posted by: Honey
from Ri residents, CA
We are so happy, beautiful, functional and the perfect fit. This one appliance has uplifted our kitchen. The flex fridge is perfect for beverages. We have done away with the garage fridge this is so big!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful refrigerator
on September 21, 2023
Posted by: Cool vibes
[This review was collected as part of a promotion.] I L-O-V-E my refrigerator!! Best purchase of 2023.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Refrigerator I've ever owned!
on April 5, 2022
Posted by: mandymac
from Fort Worth, TX
[This review was collected as part of a promotion.] We have owned this refrigerator for almost a year now. Best kitchen purchase ever! Every person who visits my home wants a "tour" of the new fridge. The outside is truly fingerprintless, some of the shelves are adjustable but still plenty of room for tall items, and NO drink/ice dispenser on the outside. Just a clean sleek look!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible quality, fridge broke after 2 months
on August 15, 2024
Posted by: Chris
from san franciso, ca
I bought this two months ago and the refrigerant leaked and now the fridge doesn't work at all and we have to wait a week for the local repair people to fix it. We don't have a fridge/freezer for food and all our food spoiled too.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 15, 2024
We understand that maximizing the refrigerator's cooling efficiency is essential.
We would love to speak with you personally to give updates about the scheduled repair, Chris.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147442777, to help our team pull up your information.
Have a great day!
^Chrystel
We would love to speak with you personally to give updates about the scheduled repair, Chris.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147442777, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Scam panel Promotion
on December 4, 2024
Posted by: Panel problems
from Camarillo, California
I bought this refrigerator three months ago and have been trying to buy the customizable panels since as they had the promotion. From day one things were out of stock and unavailable!!! I have been monitoring every other day since and now they are completely out of stock. This is a scam!!!! Now I am stuck with a color that doesn’t match any other appliances in the kitchen!! Samsung…you need to do better!!!
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 9, 2024
Greetings!
It must be disappointing to have planned for a specific look in your kitchen, only to end up with something that doesn’t match the rest of your appliances. Let us assist you.
I have shared a Samsung link below where the Charcoal Glass top panel and bottom panel for a 4-door flex refrigerator are available.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-flex-refrigerator-panel-in-charcoal-glass-top-panel-ra-f18duu33-aa/
Should you need assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147872232 to help our team pull up your information.
Leo
It must be disappointing to have planned for a specific look in your kitchen, only to end up with something that doesn’t match the rest of your appliances. Let us assist you.
I have shared a Samsung link below where the Charcoal Glass top panel and bottom panel for a 4-door flex refrigerator are available.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-flex-refrigerator-panel-in-charcoal-glass-top-panel-ra-f18duu33-aa/
Should you need assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147872232 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on April 12, 2022
Posted by: kuljit
from Egdewood, WA
[This review was collected as part of a promotion.] love water filter and pitcher feature. Also love the fact face is changeable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on November 1, 2022
Posted by: Harv
from Casper Wyoming
[This review was collected as part of a promotion.] I recently bought a Samsung bespoke amazing refrigerator very happy with the purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Bespoke Refrigerator
on December 6, 2022
Posted by: Anonymous
from Omaha, Ne
[This review was collected as part of a promotion.] Replaced my high-end Kitchen-Aid fridge that lasted only 6 years. I bought the 4 door Samsung Bespoke Flex. We absolutely LOVE the fridge! Appreciate the Flex Crisper & Flex freezer. It makes 2 different types of ice. Not to mention it’s sleek design. Goes great with my kitchen decor! Worth the money!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US