Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
276
4 Stars
35
3 Stars
6
2 Stars
9
1 Star
16
92%of customers recommend this product.
(
236 out of
257)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
4
Love the features
on January 3, 2025
Posted by: Mermaid25
from Bluffton SC
[This review was collected as part of a promotion.] I have had my refrigerator for a little over 2 months. It is performing nearly perfect. I love how bright the interior is lighted, the stainless steel is easy too clean, I like not having handles. The freezor is larger than I expected. I use both lower sections on freeze. The only thing I am not happy with are the ice baskets. The cubes freeze together and have to be broken apart or dumped and start over frequently. Over all I am pleased with my new refrigerator.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator!
on January 17, 2025
Posted by: txi4909
from Georgia
[This review was collected as part of a promotion.] A great refrigerator. Quiet and well made, I really like the water pitcher inside. It is a genius idea. Highly recommend ed!
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigeration Perfection.
on January 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Epitome of what a refrigerator should be. Sleek. Modern. Functional. Everything we wanted a refrigerator should be. Samsung thought of everything when they designed this refrigerator. This is the centerpiece of our kitchen. Absolutely worth every dollar.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung BESPOKE Refrigerator
on March 2, 2025
Posted by: Honest1
from Herriman, UT
[This review was collected as part of a promotion.] I've had this refrigerator for well over a year now and I have to say it's incredible......the temperatures stay steady, the interior layout is very user friendly and the beverage center is awesome. I've never run out ice, and I'm a real fan of the flex section that can be used as a refrigerator or a freezer......and it works! Being able to change out the door panels would allow for matching the appliance to any kitchen make over that may take place. I could go on forever regarding how incredible this refrigerator is, or, I could just say it's a Samsung....that says quite a bit right there. I know it will last! This is my third Samsung refrigerator....I've never had a problem with any of them, I've just upgraded to newer models with more features. Istill use my first one in my basement as an 'extra'. It still performs like it did the day I bught it. Every major appliance in my home is a Samsung, and I'm pleased with all of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Think twice before buying Samsung appliances.
on January 12, 2026
Posted by: Christine
HORRIBLE fridge. Died after just two years. Do not buy this product. Samsung should not be in the appliance game and their warranty of 12 months sucks.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, January 14, 2026
Christine, we are saddened by the condition of your refrigerator. We seek to engage in a direct dialogue with you to explore your general thoughts on this experience and resolve any additional concerns you might have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151834892 so our team can pull up your information when you message us.
Have a great day.
-John
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151834892 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Good experience
on March 27, 2026
Posted by: JimL
Really like the way Samsung felt with the rebate. We had had the previous refrigerator for 4 1/2 years then two compressors went out in a couple of days. We purchased another Samsung and they refunded the full purchase price of the original refrigerator.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US