Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
275
4 Stars
35
3 Stars
6
2 Stars
8
1 Star
15
93%of customers recommend this product.
(
236 out of
255)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
I love the beverage center and the 4 flat doors
on April 17, 2024
Posted by: Catram1
[This review was collected as part of a promotion.] I really like the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QLAA). I'd have to say the biggest surprise was how much we use the autofill pitcher from the fridge with the special beverage center door. Filling up my water glass or coffee carafe is so quick now. I did not realize how much of my life I was wasting with the regular filtered dispenser!
I do miss the space of my old fridge. The drawers for the fridge are too small for my needs. I like that I can change the bottom right into a fridge, but I need the freezer space!
Overall, we like the look of the fridge and the beverage center. Its a game changer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Pretty Fridge
on April 17, 2024
Posted by: Windachu
from Henderson
[This review was collected as part of a promotion.] I've been using this fridge for a week now and so far I like it. I'm using and liking the beverage zone a lot because it's so convenient. The fridge looks very pretty and modern but its capacity is smaller than my previous fridge so I have to be conscious of the amount of food I buy right now. I love the app and the door open alarm as a mom of little ones. While I do like the different ice sizes, it does get a little bit of getting used to using the little scoop. It honestly doesn't make ice that fast either. Overall it is a nice fridge and I am enjoying using it. Hopefully it will last for a long time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious for counter depth
on April 17, 2024
Posted by: Whitey814
[This review was collected as part of a promotion.] For information on the App — I don’t use it but my wife does. I don’t see any need to use with the button options on the inside.
A few things that I would change but overall still have five stars.
When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open.
When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open.
The stainless steel is definitely not fingerprint resistant by any means. We end up cleaning this fridge daily because we have kids.
The different ice option is really effective in our house. It could have been a designed a little better that it didn’t overfill so then ice falls to the back.
On a positive note, I gave five stars because overall it deserves it. The beverage center is my favorite component and makes grabbing a bottle of water or filling a drink so much easier. I also like that the flex zone can be changed to a fridge instead of a freezer. There’s space for everything in this fridge. The style and look is super spacious and having no handles makes it sleek.
It has added a lot to our household and our kids really like it. The flex zone is their own personal space. Family approved!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So far very pleased!!
on April 17, 2024
Posted by: cason66
from TRUSSVILLE
[This review was collected as part of a promotion.] We've had this fridge for about 2
weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love this fridge
on April 17, 2024
Posted by: Biswajeetsahoo
from Georgetown
[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect choice for our busy home
on April 17, 2024
Posted by: Jrussell4
from Los Angeles
[This review was collected as part of a promotion.] This fridge was everything we wanted and more. We recently moved to a new place that required us to find a fridge that fit our needs, budget and lifestyle. This checked every box for me and my family. We love the Beverage Center that comes with a built in-water dispenser and a pitcher that automatically refills. The capacity of this fridge is huge! I’m able to do a full grocery store haul and still have left over space for when we get takeout. Also, the bottom right is a “FlexZone” that allows us to pick if we want it to be a fridge or freezer which is awesome. For events, were able to dedicate the whole space to beverages. No more filling up that ice chest with expensive ice. Oh speaking of ice, you have two (2) ice types that have huge trays and a convenient little scoop. The integrated SmartThings App allows me to add food to a list that lets me and my wife know what we have and how long we have it. I’m the worst at making sure food is used or disposed of in a reasonable time so the app keeps me honest. We have a toddle who loves putting their grimy little fingers over everything. Our model has the Fingerprint Resistant model which reduces the ugly smudges that tend to plague other models. This feature is a must for those with little ones. All and all, if you’re in the market, highly check this model out. We love it and have no regrets.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love New Features
on April 17, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Usually a fridge is just a fridge, but there are some new features here that I initially considered gimmicky, but now have fallen in love with. The first is the beverage center. Being able to quickly grab a pitcher of water, that's always full, has made filling the coffee machine so much more convenient. The other is the freezer configuration - it has more room that our older counter depth side-by-side, even with two different kinds of ice being made at the same time. It's also quieter than our previous fridge from 2008.
Overall, the stainless finish is OK. It shows less fingerprints, not zero fingerprints. The fridge has never been able to join our wireless network for SmarterThings. We have an Eero 6e network setup with WPA3 enabled, and the fridge will associate with the network, get an IP, and never stay connected for more than a few seconds. We tried disabling features on the network, and same results. Eventually gave up and put an old cheap AP in place for just this to connect to. Just note if you have an Eero 6E mesh network, could have issues connecting. Once it was connected, nice to be able to configure the device using an app.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Ultramodern Versatile Option
on April 17, 2024
Posted by: Juliajane17
from Pittston
[This review was collected as part of a promotion.] My whole family seems to really like this refrigerator. I never knew what an important part of our house this product was until we changed what we had! I’ll go step by step with pros and cons based off my/our opinion on this!
SmartThings App :
I am the only one in the house with the app. It is easy to use and convenient if you need to change the flex zone or lighting/ice options. I was able to adjust what time I’d like the lighting to be dimmed at night when opening the fridge, which I think is a nice feature. Another considerate option is to not make ice at night, which isn’t very loud anyways but, I turned it on because it seems to make too much ice that the tray gets too full.
You don’t need the app to change the flex zone, so in general it’s not really needed. I have young children and they like to leave our fridge open for longer than it should be and the app alerts me if this is done and also alerts me if the door is closed. The door app I’m not sure if I’d rate as a pro or con but mostly pro I suppose so it’s never accidentally left open!
I am the only one in the house with the app. It is easy to use and convenient if you need to change the flex zone or lighting/ice options. I was able to adjust what time I’d like the lighting to be dimmed at night when opening the fridge, which I think is a nice feature. Another considerate option is to not make ice at night, which isn’t very loud anyways but, I turned it on because it seems to make too much ice that the tray gets too full.
You don’t need the app to change the flex zone, so in general it’s not really needed. I have young children and they like to leave our fridge open for longer than it should be and the app alerts me if this is done and also alerts me if the door is closed. The door app I’m not sure if I’d rate as a pro or con but mostly pro I suppose so it’s never accidentally left open!
Capacity:
Overall I have no complaint about capacity. Pro is the Flexzone’s ability to not just be a freezer. My toddler wouldn’t be able to reach the top fridge so we turned that into his own “baby fridge”. So for him this was world changing to have his own little fridge to himself. For me I’ll just change it back to a freezer if needed.
Overall I have no complaint about capacity. Pro is the Flexzone’s ability to not just be a freezer. My toddler wouldn’t be able to reach the top fridge so we turned that into his own “baby fridge”. So for him this was world changing to have his own little fridge to himself. For me I’ll just change it back to a freezer if needed.
Beverage Center :
I think the beverage center is so snazzy and helpful! It enhances the capacity to hold more and provides more options!
I think the beverage center is so snazzy and helpful! It enhances the capacity to hold more and provides more options!
Dual Ice Maker :
So this is more of a pro, I love that there’s two kinds of ice and ice bits are great. It does get overly full and when you scoop it out, it tends to fall in the back which a con. This should be able to be adjusted to make less ice. I don’t even want to know how much ice has already fallen behind it.
So this is more of a pro, I love that there’s two kinds of ice and ice bits are great. It does get overly full and when you scoop it out, it tends to fall in the back which a con. This should be able to be adjusted to make less ice. I don’t even want to know how much ice has already fallen behind it.
Fingerprint resistant stainless:
My real only con on this fridge. By having little ones this happens often. So it does sort of have less fingerprint marks but they still are prevalent. I’m hoping if we change the door panels to a different color this might be a better option. The fridge does clean up easy enough though. This isn’t a big enough deal to not recommend.
My real only con on this fridge. By having little ones this happens often. So it does sort of have less fingerprint marks but they still are prevalent. I’m hoping if we change the door panels to a different color this might be a better option. The fridge does clean up easy enough though. This isn’t a big enough deal to not recommend.
A big pro in my eyes and something noticeable about this fridge is how it doesn’t have door handles, I believe that makes it look so sleek and modern.
Overall love this
I would recommend this to a friend!
Written by a customer while visiting The Insiders