Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6 out of 5
4.6
(336 Reviews)
Open Ratings Snapshot
Rating breakdown 336 reviews
5 Stars
275
4 Stars
35
3 Stars
6
2 Stars
7
1 Star
13
93%of customers recommend this product. 
(
236 out of 254
)
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Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5 out of 5
5
So far very pleased!!
on April 17, 2024
Posted by: cason66
from TRUSSVILLE
[This review was collected as part of a promotion.] We've had this fridge for about 2
weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love this fridge
on April 17, 2024
Posted by: Biswajeetsahoo
from Georgetown
[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Perfect choice for our busy home
on April 17, 2024
Posted by: Jrussell4
from Los Angeles
[This review was collected as part of a promotion.] This fridge was everything we wanted and more. We recently moved to a new place that required us to find a fridge that fit our needs, budget and lifestyle. This checked every box for me and my family. We love the Beverage Center that comes with a built in-water dispenser and a pitcher that automatically refills. The capacity of this fridge is huge! I’m able to do a full grocery store haul and still have left over space for when we get takeout. Also, the bottom right is a “FlexZone” that allows us to pick if we want it to be a fridge or freezer which is awesome. For events, were able to dedicate the whole space to beverages. No more filling up that ice chest with expensive ice. Oh speaking of ice, you have two (2) ice types that have huge trays and a convenient little scoop. The integrated SmartThings App allows me to add food to a list that lets me and my wife know what we have and how long we have it. I’m the worst at making sure food is used or disposed of in a reasonable time so the app keeps me honest. We have a toddle who loves putting their grimy little fingers over everything. Our model has the Fingerprint Resistant model which reduces the ugly smudges that tend to plague other models. This feature is a must for those with little ones. All and all, if you’re in the market, highly check this model out. We love it and have no regrets.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love New Features
on April 17, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Usually a fridge is just a fridge, but there are some new features here that I initially considered gimmicky, but now have fallen in love with. The first is the beverage center. Being able to quickly grab a pitcher of water, that's always full, has made filling the coffee machine so much more convenient. The other is the freezer configuration - it has more room that our older counter depth side-by-side, even with two different kinds of ice being made at the same time. It's also quieter than our previous fridge from 2008.
Overall, the stainless finish is OK. It shows less fingerprints, not zero fingerprints. The fridge has never been able to join our wireless network for SmarterThings. We have an Eero 6e network setup with WPA3 enabled, and the fridge will associate with the network, get an IP, and never stay connected for more than a few seconds. We tried disabling features on the network, and same results. Eventually gave up and put an old cheap AP in place for just this to connect to. Just note if you have an Eero 6E mesh network, could have issues connecting. Once it was connected, nice to be able to configure the device using an app.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Ultramodern Versatile Option
on April 17, 2024
Posted by: Juliajane17
from Pittston
[This review was collected as part of a promotion.] My whole family seems to really like this refrigerator. I never knew what an important part of our house this product was until we changed what we had! I’ll go step by step with pros and cons based off my/our opinion on this!
SmartThings App :
I am the only one in the house with the app. It is easy to use and convenient if you need to change the flex zone or lighting/ice options. I was able to adjust what time I’d like the lighting to be dimmed at night when opening the fridge, which I think is a nice feature. Another considerate option is to not make ice at night, which isn’t very loud anyways but, I turned it on because it seems to make too much ice that the tray gets too full.
You don’t need the app to change the flex zone, so in general it’s not really needed. I have young children and they like to leave our fridge open for longer than it should be and the app alerts me if this is done and also alerts me if the door is closed. The door app I’m not sure if I’d rate as a pro or con but mostly pro I suppose so it’s never accidentally left open!
Capacity:
Overall I have no complaint about capacity. Pro is the Flexzone’s ability to not just be a freezer. My toddler wouldn’t be able to reach the top fridge so we turned that into his own “baby fridge”. So for him this was world changing to have his own little fridge to himself. For me I’ll just change it back to a freezer if needed.
Beverage Center :
I think the beverage center is so snazzy and helpful! It enhances the capacity to hold more and provides more options!
Dual Ice Maker :
So this is more of a pro, I love that there’s two kinds of ice and ice bits are great. It does get overly full and when you scoop it out, it tends to fall in the back which a con. This should be able to be adjusted to make less ice. I don’t even want to know how much ice has already fallen behind it.
Fingerprint resistant stainless:
My real only con on this fridge. By having little ones this happens often. So it does sort of have less fingerprint marks but they still are prevalent. I’m hoping if we change the door panels to a different color this might be a better option. The fridge does clean up easy enough though. This isn’t a big enough deal to not recommend.
A big pro in my eyes and something noticeable about this fridge is how it doesn’t have door handles, I believe that makes it look so sleek and modern.
Overall love this
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
James Bond of Appliances
on April 17, 2024
Posted by: sandman812
from Indianapolis
[This review was collected as part of a promotion.] Check out this Samsung Bespoke Four-Door Flex Refrigerator!
This refrigerator is like the James Bond of kitchen appliances—stylish, functional, and packing some serious innovation. Here’s the lowdown:
The Cool Stuff:
1. Beverage Zone: Imagine a fridge inside your fridge. Yeah, that’s the Beverage Zone. It’s like the VIP section where filtered water hangs out, sippin’ on its fancy straw. And guess what? It’s my favorite feature. 🥤
2. Water Dispenser & Pitcher Magic: Need some H2O? You’ve got options. There’s a water and then there’s the pitcher—it’s like a hydration ninja, silently filling itself. Plus, it’s got a little basket for infused drinks.
3. Dual Ice Maker: This ice maker serves double duty. It makes cubed iceand bite-sized ice chunks. They’re stored in separate bins. There’s an app feature to make ice faster—perfect for impromptu parties.
4. Flex Zone: This fridge has a secret identity. One door, but it’s got a flex zone. Is it a freezer? Is it a fridge? It’s both! You can switch it up based on your mood. Feeling frosty? Freeze it. Craving freshness? Fridge it. It’s like a culinary superhero.
5. Express Yourself: The Bespoke series lets you pimp your fridge. Choose door panels that match your kitchen vibe or go wild with contrasting colors. It’s like giving your fridge a makeover. “Hey, fridge, you lookin’ fly!”
The Verdict:
If you’re all about customization, convenience, and futuristic vibes, this Samsung Bespoke Four-Door Flex Refrigerator is your jam. Whether you’re a foodie extraordinaire or a busy parent juggling life, it’s got your back. So go ahead, make your kitchen Insta-worthy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Wonderful product from Samsung...
on April 17, 2024
Posted by: Vathan1
from Cumming
[This review was collected as part of a promotion.] Wonderful Bespoke Refrigerator from Samsung
Smart Things app connectivity was a breeze to do. Just scanned the QR code and everything was connected through WiFi and could easily control the Flex Zone settings and other settings. Controlling this beast with this technology was amazing.
Beverage center is a perfect place for quality and filtered water. Product worked like a diamond. After few pitchers, the water was pristine to drink.
Auto-fill pitcher is another great technology to keep the bottle filled every time and this is an amazing addition to my home. This reduces the time to wait for the water to be filled and it is readily available.
Ice Maker did its magic in delivering 2 varieties of ice.
Moving from a standard one to 4 door gave us plenty of room to keep things refrigerated.
And Flex Zone is a plus when i don't need more items to froze.
Counter depth was perfect to the kitchen as it didn't take any extra space.
The stainless steel is amazing.. and it looks like a mirror...
Upgrading from the app was great and it worked fine.
Overall a best class Refrigerator from Samsung.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great Fridge for small family
on April 17, 2024
Posted by: MarinaGC
[This review was collected as part of a promotion.] have now had the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QL) for a few weeks and have fallen in love with how spacious this fridge is.
My favorite features are:
-I am able to store my groceries in set drawers/shelves without worrying about expedient spoilage.
-Larger sized items from big department stores can sit without me worrying about doors closing.
-Auto fill water pitcher is convenience and a fun way to get excited about daily water consumption. I also love that the water spout is concealed on the interior of the fridge
-Multiple ice options in one machine
-Option to change bottom right into fridge or freezer
-Easy to clean stainless steel fridge doors
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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