Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.7
(326 Reviews)
Rating breakdown 326 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
6
1 Star
5
96%of customers recommend this product.
(
236 out of
246)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
4
Excellent
on April 17, 2024
Posted by: EllanyS
[This review was collected as part of a promotion.] Very happy with this fridge so far. We have fairly low water pressure to our fridge so the auto fill pitcher has been absolutely amazing. No more waiting for a slow flow, we can let the pitcher fill and not have to wait later.
Not needing to open the entire fridge to access the pitcher is also a nice feature. Shelves are all in good locations and leave enough room to fit anything we need in the fridge.
The only reason I would rate this a four and not a five is the ice trays. The covers meant to hold the ice scoop ended up being in the way more than they so we removed them. Without the covers less ice slides out the back of the trays, though some is still escaping. Overall not a big deal. Having a scoop for both ice options is worth a little mess at times.
Not needing to open the entire fridge to access the pitcher is also a nice feature. Shelves are all in good locations and leave enough room to fit anything we need in the fridge.
The only reason I would rate this a four and not a five is the ice trays. The covers meant to hold the ice scoop ended up being in the way more than they so we removed them. Without the covers less ice slides out the back of the trays, though some is still escaping. Overall not a big deal. Having a scoop for both ice options is worth a little mess at times.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung's top class refrigerator!!! Bespoke
on April 17, 2024
Posted by: karpagam
from Cumming
[This review was collected as part of a promotion.] Smart Things app connectivity was a breeze to do. Just scanned the QR code and everything was connected through WiFi and could easily control the Flex Zone settings and other settings.
Controlling this beast with this technology was amazing.
Controlling this beast with this technology was amazing.
Beverage center is a perfect place for quality anf filtered water. Product worked like a diamond. After few pitchers, the water was pristine to drink.
Auto-fill pitcher is another great technology to keep the bottle filled every time and this is an amazing addition to my home.
This reduces the time to wait for the water to be filled and it is readily available.
Ice Maker did its magic in delivering 2 varieties of ice.
Auto-fill pitcher is another great technology to keep the bottle filled every time and this is an amazing addition to my home.
This reduces the time to wait for the water to be filled and it is readily available.
Ice Maker did its magic in delivering 2 varieties of ice.
Moving from a standard one to 4 door gave us plenty of room to keep things refrigerated.
And Flex Zone is a plus when i don't need more items to froze.
And Flex Zone is a plus when i don't need more items to froze.
Counter depth was perfect to the kitchen as it didn't take any extra space.
The stainless steel is amazing.. and it looks like a mirror...
The stainless steel is amazing.. and it looks like a mirror...
Upgrading from the app was great and it worked fine.
Overall a best class Refrigerator from Samsung.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love this fridge
on April 17, 2024
Posted by: greenme65
[This review was collected as part of a promotion.] This fridge has been great so far, have really enjoyed some of the things that make this fridge unique. It looks so good and love the huge shelves inside. The doors also hold a lot more than I thought they would. I really like the 4 door look and function. The anti-fingerprint finish does help to reduce smudges from touches and gives it a nice shine. I love the hidden door to the beverage center, makes it so easy to grab a drink or a snack. I find that the beverage center helps me to drink more water throughout the day since it’s there so easy to get to and perfectly chilled. You can also infuse your water with fruit with the built-in pitcher. Of course, you still have the standard water dispenser to get water in your cup. The ice maker is great, really cool that you get two different types of ice. Linking your fridge to the Samsung SmartThings app is really easy and allows you to control fridge settings such as temps, ice makers and FlexZone. You can make these changes from anywhere, you don’t have to be home. The FlexZone is a really cool idea, you can adjust the temperature in that one zone to be just the right temps for fruits and vegetables, meats, drinks, regular freezer or soft freeze. The app also tracks energy usage, it’s cool to see how efficient this refrigerator is compared to average usage in the neighborhood. I’m blown away at how little power it uses. The fridge is really quiet and does a great job of keeping everything cold or frozen, in other words it does its job and it does it well. I would recommend and I think you will be impressed, Samsung has done a great job.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I love the beverage center and the 4 flat doors
on April 17, 2024
Posted by: Catram1
[This review was collected as part of a promotion.] I really like the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QLAA). I'd have to say the biggest surprise was how much we use the autofill pitcher from the fridge with the special beverage center door. Filling up my water glass or coffee carafe is so quick now. I did not realize how much of my life I was wasting with the regular filtered dispenser!
I do miss the space of my old fridge. The drawers for the fridge are too small for my needs. I like that I can change the bottom right into a fridge, but I need the freezer space!
Overall, we like the look of the fridge and the beverage center. Its a game changer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Pretty Fridge
on April 17, 2024
Posted by: Windachu
from Henderson
[This review was collected as part of a promotion.] I've been using this fridge for a week now and so far I like it. I'm using and liking the beverage zone a lot because it's so convenient. The fridge looks very pretty and modern but its capacity is smaller than my previous fridge so I have to be conscious of the amount of food I buy right now. I love the app and the door open alarm as a mom of little ones. While I do like the different ice sizes, it does get a little bit of getting used to using the little scoop. It honestly doesn't make ice that fast either. Overall it is a nice fridge and I am enjoying using it. Hopefully it will last for a long time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious for counter depth
on April 17, 2024
Posted by: Whitey814
[This review was collected as part of a promotion.] For information on the App — I don’t use it but my wife does. I don’t see any need to use with the button options on the inside.
A few things that I would change but overall still have five stars.
When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open.
When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open.
The stainless steel is definitely not fingerprint resistant by any means. We end up cleaning this fridge daily because we have kids.
The different ice option is really effective in our house. It could have been a designed a little better that it didn’t overfill so then ice falls to the back.
On a positive note, I gave five stars because overall it deserves it. The beverage center is my favorite component and makes grabbing a bottle of water or filling a drink so much easier. I also like that the flex zone can be changed to a fridge instead of a freezer. There’s space for everything in this fridge. The style and look is super spacious and having no handles makes it sleek.
It has added a lot to our household and our kids really like it. The flex zone is their own personal space. Family approved!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So far very pleased!!
on April 17, 2024
Posted by: cason66
from TRUSSVILLE
[This review was collected as part of a promotion.] We've had this fridge for about 2
weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love this fridge
on April 17, 2024
Posted by: Biswajeetsahoo
from Georgetown
[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders