Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Perfect size fridge
on April 3, 2024
Posted by: Benbelman
from Jarrell
[This review was collected as part of a promotion.] This Samsung fridge is the perfect size for a couple. We love the elegance and simplicity of it!!
It is super easy to install and makes ice quickly!
The SmartThings app is great for maintenance notifications like filter life and internal temp. The size of it is perfect for a small family. Lots of storage and I love the beverage center.
It does easily scratch however. The dual ice makers are great as well!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Huge upgrade!
on April 3, 2024
Posted by: DapperDude
from Glen Burnie
[This review was collected as part of a promotion.] I have had my Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center for a few weeks now and love the upgrade from my previous refrigerator.
- The Beverage Center™ is a unique and interesting way to save space while also saving on energy and keeping your fridge cold. This is a feature that I truly did not know that I needed until I had a refrigerator with this feature.
- The Dual Ice maker is nice, but not convenient. The trays are difficult to access and spill ice when you access them. It is however great to have two different kinds of ice that don’t have to be large ice cubes or crushed.
- The FlexZone™ is another feature that is a fantastic addition. I love having the ability to adjust that section to be a freezer, drink fridge or just have additional fridge space. The ability to choose what I need and when I need it is a great addition.
- The Finger Resistant Stainless-Steel doors are exactly that. Any fingerprints that do show up are very easy to clean.
- The Slide-In shelf and available storage is very sleek and spacious. There is more than enough space for everything that my family needs with room to spare.
- The Dual Ice maker is nice, but not convenient. The trays are difficult to access and spill ice when you access them. It is however great to have two different kinds of ice that don’t have to be large ice cubes or crushed.
- The FlexZone™ is another feature that is a fantastic addition. I love having the ability to adjust that section to be a freezer, drink fridge or just have additional fridge space. The ability to choose what I need and when I need it is a great addition.
- The Finger Resistant Stainless-Steel doors are exactly that. Any fingerprints that do show up are very easy to clean.
- The Slide-In shelf and available storage is very sleek and spacious. There is more than enough space for everything that my family needs with room to spare.
All-in-all this fridge is fantastic. It fits perfectly in my kitchen and has proven to be everything advertised with a little bit extra. I would absolutely recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Obsessed
on April 3, 2024
Posted by: Notoriouslyimpatient
from Silver Spring
[This review was collected as part of a promotion.] I am obsessed with my new fridge. We are completely renovating our kitchen, and this fridge came just in time. It looks so nice with our upgraded cabinetry as well as other appliances. But most of all, I love how organized it keeps me. The ability to customize the door panels as well as the four different compartments, make it one of my favorite refrigerators that I’ve had so far. All the food that I’ve put in it stays fresh. The beverage center is one of my favorites as well. I’ve gotten rid of my separate icemaker because now everything is incorporated into the fridge. I also love how much more space I have to not only store more items but also neatly organize them! I was able to get rid of second small fridge that we kept to store additional milk gallons or juice cartons etc. The refrigerator looks so sleek and modern but is super easy to maintain because the stainless steel is fingerprint resistant. That means my toddler isn’t constantly leaving prints on the bottom half of the fridge anymore. I love it so much.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This Fridge is Top Tier!
on April 15, 2024
Posted by: Melofalltrades
from Lawrenceville
[This review was collected as part of a promotion.] I will just jump right in and say the beverage center is my favorite feature of this refrigerator! The water pitcher is great because it’s full every time I come back to it. I can’t wait to start using it to infuse my water with fruits! Opening that anrea without opening the whole refrigerator is so neat! The bottle/can storage allows me to grab a drink and go! Also, the two different sizes of ice in the freezer actually makes a difference! I can use the larger cubes for a cocktail and it does it melt quickly. The smaller cubes can go in my water bottle for working out. Also, this refrigerator is very roomy. I can fit so many things in here. My husband is a truck driver and takes a large lunch bag to work. The whole thing slides in the refrigerator with no problem. Because the freezer is two doors, I have all of my meat on one side and frozen fruits, veggies, and miscellaneous things on the other side. I am proud of this purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Both spacious and slender. Small details add up
on April 15, 2024
Posted by: snowball99
from Lewisville
[This review was collected as part of a promotion.] The tall, stainless steel fridge looked intimidating in the pictures but after seeing it in person, I can assuredly say it’s a nice looking fridge that will match any kitchen style. The odor neutralizing feature was a surprising addition that we never had before. We eat a lot of fermented foods and home-cooked meals daily and this feature DOES work. It’s a small detail about this fridge that makes a big difference. Even after using it for a few weeks, our fridge smells like nothing. I also love that the bottom-right section can be either a fridge or a freezer and can be switched back and forth with a button. Some people don’t need massive freezer space while others might prefer a freezer space separate from the ice maker! Also, I appreciate that this fridge is both spacious and only counter-deep. For shorter people, this is great because you don’t have to grab a stepping stool to grab an item in the back. Also makes it easier to clean. The beverage center is interesting. It’s inside the fridge so you need to open the door (with a small handle on the bottom, very intuitive) to get water. Which is a new design I haven’t seen before. I appreciate that the auto-fill pitcher adds another level of convenience. I haven’t tried infusing anything in the water yet but I’m excited to try it out. I think it’d work well to prepare cold brew tea with it. My dad wanted me to add that our previous fridge was bigger and bulkier. However, our new Samsung fridge has more space despite being smaller. Big plus!
Overall, we’ve enjoyed this fridge a lot so far. I’m hoping it lasts a long time because it fulfills the needs of our foodie family and has features you never knew you wanted.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
BEST fridge ever owned!!
on April 16, 2024
Posted by: Anonymous
from Eau Claire
[This review was collected as part of a promotion.] The sleek design, interior layout, ice maker and flex zone make this my favorite refrigerator I've owned. The shelves are easily adjusted to fit your needs. The flex zone offers a section you can use as a fridge or freezer - change for a party and then change back! The beverage center is a dream - makes amazing ice! I LOVE that there is a dual ice maker with TWO different sizes of ice! The pitcher is a good feature to for refilling water bottles! It stays looking great on the outside because of the fingerprint resistance. Another cool thing is the SmartThings app - from your phone you can view the inside of the fridge, receive notifications and get updates to your fridge. Not only that, the SmartThings app can remotely control some of your fridge's functions. If your fridge isn't acting as it should, you can perform a factory reset on it as well. I couldn't love this refrigerator more than I do and it's taken me 50+ years to find it! :)
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
A lot of great things...
on April 17, 2024
Posted by: jkal
from Holden
[This review was collected as part of a promotion.] Overall, very satisfied with the fridge, but it's not without a couple notes. First, all the pro's:
- The water tastes great out of it, no complaints there. Each filtered fridge is a little different and pleased with this water taste.
- I love the beverage center much more than I thought I would. To always have a pitcher of cold water has been great - makes refilling a coffee machine very easy.
- I like the no-handle look - it's sleek and it's a little easier to match other appliances that have no handle but might be a different vendor.
- It holds a good amount. This replaced another counter-depth and this holds a little more food. The freezer especially I wasn't sure about, but we were able to fit everything in there (using both the left and right as a freezer) we took out of the old one.
- The accessories and layout of shelves compliment the fridge well and provide good flexibility to configure it the way you need.
- The water tastes great out of it, no complaints there. Each filtered fridge is a little different and pleased with this water taste.
- I love the beverage center much more than I thought I would. To always have a pitcher of cold water has been great - makes refilling a coffee machine very easy.
- I like the no-handle look - it's sleek and it's a little easier to match other appliances that have no handle but might be a different vendor.
- It holds a good amount. This replaced another counter-depth and this holds a little more food. The freezer especially I wasn't sure about, but we were able to fit everything in there (using both the left and right as a freezer) we took out of the old one.
- The accessories and layout of shelves compliment the fridge well and provide good flexibility to configure it the way you need.
The challenges have been:
- The finger print resistance is meh - it's easy to clean, but I don't think it resists them much.
- Pay close attention to the height - it steps up and the doors are the tallest part. In the picture you can see the project we now have adjusting the cabinet above the fridge. It fit in the hole, but the cabinet doors can't open without hitting the fridge doors.
- I still can't connect it to WiFi, it fails on the last step. I see it join my network for a couple seconds, then disconnect. I imagine this is solvable, but it's taking a lot of effort.
Overall, very happy with the fridge. The last question will be longevity and hope that it lasts and can ventilate well being built into cabinets.
- The finger print resistance is meh - it's easy to clean, but I don't think it resists them much.
- Pay close attention to the height - it steps up and the doors are the tallest part. In the picture you can see the project we now have adjusting the cabinet above the fridge. It fit in the hole, but the cabinet doors can't open without hitting the fridge doors.
- I still can't connect it to WiFi, it fails on the last step. I see it join my network for a couple seconds, then disconnect. I imagine this is solvable, but it's taking a lot of effort.
Overall, very happy with the fridge. The last question will be longevity and hope that it lasts and can ventilate well being built into cabinets.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Excellent
on April 17, 2024
Posted by: EllanyS
[This review was collected as part of a promotion.] Very happy with this fridge so far. We have fairly low water pressure to our fridge so the auto fill pitcher has been absolutely amazing. No more waiting for a slow flow, we can let the pitcher fill and not have to wait later.
Not needing to open the entire fridge to access the pitcher is also a nice feature. Shelves are all in good locations and leave enough room to fit anything we need in the fridge.
The only reason I would rate this a four and not a five is the ice trays. The covers meant to hold the ice scoop ended up being in the way more than they so we removed them. Without the covers less ice slides out the back of the trays, though some is still escaping. Overall not a big deal. Having a scoop for both ice options is worth a little mess at times.
Not needing to open the entire fridge to access the pitcher is also a nice feature. Shelves are all in good locations and leave enough room to fit anything we need in the fridge.
The only reason I would rate this a four and not a five is the ice trays. The covers meant to hold the ice scoop ended up being in the way more than they so we removed them. Without the covers less ice slides out the back of the trays, though some is still escaping. Overall not a big deal. Having a scoop for both ice options is worth a little mess at times.
I would recommend this to a friend!
Written by a customer while visiting The Insiders