Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8 out of 5
4.8
(324 Reviews)
Open Ratings Snapshot
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product. 
(
236 out of 245
)
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Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5 out of 5
5
Excellent fridge!
on March 28, 2024
Posted by: MariaEmma
[This review was collected as part of a promotion.] The fridge is easy to use. I love the AI smart hub that allows me to control the fridge, especially when the family is away on cavations. We have 3 little ones at home and the finger smudge free technology is perfect for these little sticky fingers. The fridge is easy to install, spacious and the sliding shelves make it so easy to store and getting my food. I'm obsessed with the beverage center. Auto fill pitched is a time saver and the water tastes amazingly good! The duo ice maker is a game changer for the ice lover in me - Different kinds of ice for different occasions. The UV light eliminates odor, which make the fridge always smelling good and fresh! Flexzone also allow the flexibility to usage my fridge/freezer space.
This fridge was designed with consumers in mind while looking so chic and sleek, which fits right into our new built kitchen!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love the 4 door design
on March 28, 2024
Posted by: draperville
from midvale
[This review was collected as part of a promotion.] This fridge has worked out great for me. I love the clean look with the 4 door design. I appreciate that there are no logos of the doors. First thing i noticed is how much quieter this fridge is than the one it replaced, you can't even hear it. The inside of the fridge is wide open and provides so much space. The doors hold a ton of stuff too. One of my favorite features is the beverage center hidden behind the door. The auto-fill pitcher makes sure that you always have a cold glass of water. The is a dispenser as well. The door also gives quick access to drinks and snacks without having to open the fridge door. The cool thing about this fridge is that its a smart fridge. That means you can connect it to the Smart Things app. Once connected you can control the your settings such as temp, see how much energy the fridge is using, turn the ice makers on or off. You can even use the app to track what food you have in the fridge and get suggested recipes. Overall I am very happy with my new fridge and look forward to using it many years.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great Fridge for Small Kitchen
on March 29, 2024
Posted by: BriM1
from El Segundo
[This review was collected as part of a promotion.] I have now had the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QL) for a few weeks and have fallen in love with how spacious this fridge is.
My favorite features are:
-I am able to store my groceries in set drawers/shelves without worrying about expedient spoilage.
-Larger sized items from big department stores can sit without me worrying about doors closing.
-Auto fill water pitcher is convenience and a fun way to get excited about daily water consumption. I also love that the water spout is concealed on the interior of the fridge
-Multiple ice options in one machine
-Option to change bottom right into fridge or freezer
-Easy to clean stainless steel fridge doors
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great fridge with cool perks!
on March 29, 2024
Posted by: Anthony615
from Auburntown
[This review was collected as part of a promotion.] Our family has been using this fridge for about a week and we love it so far! The duo ice maker with two types of ice is amazing. I love that it auto disperses and its not like traditional ice makers where you push it down. The water pitcher is a great add-on and the water tastes clean and ice cold. Theres ample storage in the fridge section as well as the freezer. The Smartthings app is a cool convenient way to control some of the features/settings. The only con i have with this refrigerator is that i could not get one of the plastic shelves to go in. I thought i was going crazy but a previous reviewer mentioned the same thing. I cant wait to add the color panels and customize our fridge. Overall 10/10 purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Four door refrigerator
on March 29, 2024
Posted by: MMGabrielle
[This review was collected as part of a promotion.] The four door refrigerator has a sleek look and works well in our relatively new kitchen. I don’t like that fingerprints show very easily and I find I have to clean the doors much more frequently than I’d like. While you gain in aesthetics by not having door handles, you lose the ability to open and close a door without having to touch and dirty the actual doors.
I particularly love the freezer. The ability to open just one side is nice. I was not aware that the flex zone could be converted to additional refrigerator space. I haven’t used it yet but look to trying it. The multiple pull out shelves and additional door bins make it very easy to organize frozen items.
The refrigerator is spacious. The door bins are extra deep and can accommodate multiple half gallon milk cartons and/or bottles of juice. I do miss having the extra cold cut drawer that I had in my last refrigerator but am learning to work with the new space.
The beverage center is nice and the built in pitcher is very convenient. I frequently open the beverage center door when I am trying to open the full door but expect I will get used to it with time.
Overall, I think we will be very happy with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Very nice!
on March 29, 2024
Posted by: Anonymous
from Hollister
[This review was collected as part of a promotion.] There's a lot of things to love about this fridge we have used about 2 weeks now and we love it :)
One thing to know is that the app does let you control a few things such as Auto filling the picture and whether you want to have ice be made all night I think that's really neat especially because you can also control the temperature and that's a really cool feature! It does take some getting used to opening the doors but once you get the hang of it it's very intuitive, the large capacity is great for a family, I also like not having or have baking soda for smells as there is a odor sanitizer built it that's very handy !
Things I love about fridge
1. Ice cubes regular and pebble
2. Flex zone which allows me to use a fridge or freezer
3. Auto refill pitcher
Things I would change:
1. Ice cube tray spill when you scoop ice
* We have not taken off the stickers because we are painting the cabinets
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Excellent Fridge; Autofill Pitcher Seals the Deal
on March 31, 2024
Posted by: cmshure
from Woodland Hills
[This review was collected as part of a promotion.] Love this Samsung refrigerator. For a counter depth model, this fridge has tons of space. It is such a pleasure to use and allows me the ability to easily organize everything which is a blessing with 2 teenagers. I previously had a single drawer freezer which was always a mess but this fridge with its side by side freezer sections is so much better and the flex zone, which we use as a freezer, is great to have in case I need more fridge space for the holidays. The icing on the cake is the autofill pitcher. I didn’t realize how much I would love this. I use it to fill my water glass, the coffee maker, the dog’s water bowls, and pretty much anything else that requires water. It is extremely convenient and so much faster than the built in water dispenser. There’s also the beverage center and the 2 types of ice in the freezer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Fancy fridge
on April 3, 2024
Posted by: Anonymous
from Georgetown
[This review was collected as part of a promotion.] I am obsessed with my new fridge from Samsung. It’s stylish, sleek, and high tech. The four door model has the FlexZone, which can be converted to a fridge or a freezer. The stainless steel back wall makes it extra luxurious instead of a boring plastic white wall in most of the refrigerators. The beverage center is a definite plus, and I’m addicted to the auto-fill pitcher where you can make infused water. Did I tell you about the dual ice maker, you get both bite sized and standard sized ice. The stainless steel exterior is a fantastic feature to have with a toddler. I am yet to use the SmartThings app, but I’m sure it would come handy to control a few features from your phone . The interior is quite spacious for a counter depth fridge.
Con: I didn’t like that I couldn’t get a plastic shelf go in easily on the left side though.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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