Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
4
Great fridge but could use minor improvements
on March 18, 2024
Posted by: Risuazura
from Golden
[This review was collected as part of a promotion.] This is a great fridge, but needs a few functional design modifications to improve ease of use. The design is nice and modern and I really like how clean it looks. Definitely finger proof (as long as your hands aren’t covered). The UV sanitizer inside is a nice addition! The shelves are easy to move around for what works best for you and there is plenty of storage in the doors in both the fridge and freezer/ flex zones. The shelves in the freezer and flex zone pull out, which is amazing for easily finding what you’re looking for. The beverage zone is perfect, I use large water cups and the pitcher makes it so much quicker to fill my cup. The flex zone is a really cool feature, we plan on using it for drinks and a wine fridge. Overall I’m very satisfied with this fridge.
A few things could do with adjustments. The ice maker is awesome and I love the ice bites, but the tray is kind of awful. The pieces that go in the front of the tray to hold the scoop just get in the way and make it super difficult to get ice and the back is really low so when the tray is full of ice and you try to scoop up ice it pushes ice off the back and they fall to the shelf below. My back would also appreciate if the ice shelf could be pulled out a little further. The handles on the bottom of the fridge doors are a kind of weird angle to turn my wrist. It would be nice if there was also a handle on the top. There’s also no cheese drawer, the junk drawer of the fridge, so there’s not really anywhere to easily store the small awkward shaped items. Right note I’m using a basket, but I’m going to have to see if I can find a drawer I can set on one of the shelves.
Overall I really like this fridge. While it could use a few improvements, its design has been well thought out and it provides a new type of flexibility and a new approach to fridges.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Upgraded Fridge
on March 18, 2024
Posted by: salhai
from Houston
[This review was collected as part of a promotion.] The bespoke fridge is great and has a super cold and crisp water dispens. Every sip is refreshing, while the two ice cube sizes cater to different preferences. Space is never an issue, thanks to its generous interior, accommodating groceries and beverages with ample room to spare. I also enjoy the flex space as it can expand the refrigeration space as needed.
What truly sets this fridge apart is its outstanding app functionality. The app lets you customize the fridge's temperature settings remotely, ensuring optimal food preservation and energy efficiency. Additionally, it sends convenient notifications if the door remains open for too long, safeguarding against energy wastage and food spoilage.
While the bespoke fridge may represent a significant investment, its unmatched combination of advanced features, spacious design, and smart technology make it a worthwhile addition to any modern home
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great appealing fridge
on March 26, 2024
Posted by: selegnayd
from Las Vegas
[This review was collected as part of a promotion.] My family couldn’t be more satisfied and happy now that we have the french doors style model over the pull out drawer style. The aggravation of digging items from the bottom of the freezer is a thing of the past, accessibility is now. Our favorite feature is the beverage center where we have a pitcher of cool refreshing water at all times. I liked the placement of the water when you can easily replaced it. I don’t know how the UV deodorizing filter works but it is a nice feature.The stainless steel panel inside provides contrast in my opinion instead of the dull white appearance. The quick access door is a nice touch when you can retrieve your favorite beverage with ease. The fingerprint resistant stainless steel doors eliminates the constant wiping which can tiresome to some. I do not need to open the refrigerator to change the settings on the control panel which I can do in the SmartThings app. We loved the auto ice maker and volume of ice on the trays are more than enough for my fur babies who loved ice cubes for a treat.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Refrigerator!!
on March 26, 2024
Posted by: Pmr1278
from Columbus
[This review was collected as part of a promotion.] We are so pleased with our new Samsung Refrigerator! Our old fridge was getting loud and on its last legs, so were were ready to get something new and more advanced. This fits the bill! The top two doors are the fridge, but you can also make the bottom right area a fridge also if you want more fridge than freezer space. It's easy to choose the setting from fridge to freezer mode! We decided to keep both bottom doors a freezer. It makes a ton of ice in two different varieties: cubed ice and ice bites. The only comment on the ice I would make is that a couple times it fell behind the drawer and landed in the freezer area. Suggestion for anyone with this ice maker--make sure you bring the older ice forward in the bin with the included scoop so that new ice can drop to the back of the tray. Also the beverage dispenser in the left top door is an absolute DREAM! You can either fill your cup from the automatic dispenser or take a drink from the pitcher within the beverage center. I plan on making lime-infused water in the pitcher just to feel fancy! I will say, the stainless steel claims to be fingerprint resistant but you can definitely see fingerprints on there—but they wipe off very easily with a cloth and all purpose cleaner. The SmartThings app is also a nice addition to be able to monitor your fridge settings or get notified if something is wrong. If you've been waiting to get a fridge that's worth every penny, I would grab this Samsung Bespoke fridge. You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love our new Samsung!
on March 27, 2024
Posted by: KatieMarieCatLady
from Glen Burnie
[This review was collected as part of a promotion.] We have the Samsung Bespoke 4-Door Flex 23 cu. ft. Refrigerator w/ Beverage Center™. The sleek design looks elegant in our kitchen and has really helped to elevate the look of the entire room. The fingerprint resistant stainless-steel French doors are dreamy.
In the Beverage Center™ you will find all your favorite beverages chilled for easy access along with a pitcher of water and water dispenser. This has been one of our favorite features, as well as the ability to quickly open the door without opening the whole fridge, saving energy, and keeping everything else cold.
I was a huge fan of the Dual zone ice maker with Ice Bites™ and cubes! Ice Bites™ are the perfect size for water bottles. We were impressed by the flex zone. Think of it like a separate mini fridge. You can even customize it further by setting it to freeze, soft freeze, meat/fish, fruit/veggies, or beverages. We currently have ours set up for fruit/vegetables as we eat those the most. I specifically bought a head of broccoli to put in there just to see how it would hold up and 10 days later it looks and feels just like the day I bought it. I am elated knowing we won’t be wasting money on spoiled produce anymore.
The main part of the fridge is giant, and I love where the shelves are placed. We have tons of room to store all our groceries and condiments. I also really appreciate the water filter being easily accessible on the inside of the unit. It was one of the features my husband noticed first.
We are absolutely in love with our new Samsung Bespoke refrigerator. This is easily the coolest thing we own, and we highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek
on March 27, 2024
Posted by: kimbercas
from Simpsonville
[This review was collected as part of a promotion.] Love my sleek new Samsung Bespoke refrigerator. The beverage center and separate ice maker are wonderful. I love to use the water pitcher because I can put lemon in the infusion container. The water tastes so fresh and clean. This fridge is counter depth but does stick out past the counter so just be aware of that. I love the adjustable shelves and the flex space for more room if you need more refrigerator space. This fridge has a UV deodorizing filter to keep it smelling fresh. It has sound alerts if the door is left open too long. The beverage center is great because it has its own door so you don’t have to open the whole fridge to get to it and leaves the fridge looking sleek and seamless on the front. The stainless steel is a bit darker than most stainless and I do see some fingerprint smudges even though it’s resistant. I love the two doors for the freezer at the bottom. If you don’t like having to pull a drawer open and dig through everything like me, you will like this feature. All in all I am happy with this product. I’m hoping Samsung will stand behind their product if I have any issues in the future. Lastly, I love the smart app that allows me to monitor my refrigerator while I’m away. It gives me peace of mind knowing I can adjust the temperature and other various functions remotely.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Good refrigerator
on March 28, 2024
Posted by: VBryan6188
from Virginia Beach
[This review was collected as part of a promotion.] The bespoke refrigerator was a great addition to our kitchen. We modern design fits right in with our style. There are a few things I love about the refrigerator and a few things I would change.
What we like:
-The flex zone, allows you to choose what temperature works best for your household. We have a garage freezer so limited freezer space was not an issue for us.
-the beverage zone. I love that it is hidden inside the door. No spillage marks down the front of the fridge. The pitcher is a great touch.
-Counter depth. We love that it doesn’t stick out as much and makes the kitchen feel bigger.
-Large refrigerator area. For being counter depth, there is plenty of space in the refrigeration area.
-The ice bites. Mini ice cubes are perfect to fit in any container you want including water bottles, a great addition.
-The flex zone, allows you to choose what temperature works best for your household. We have a garage freezer so limited freezer space was not an issue for us.
-the beverage zone. I love that it is hidden inside the door. No spillage marks down the front of the fridge. The pitcher is a great touch.
-Counter depth. We love that it doesn’t stick out as much and makes the kitchen feel bigger.
-Large refrigerator area. For being counter depth, there is plenty of space in the refrigeration area.
-The ice bites. Mini ice cubes are perfect to fit in any container you want including water bottles, a great addition.
Things I would change:
-The Smartthings app. It does not serve a big purpose. The only thing I would use it for would be to change the temp of the flex zone but I can easily do that on the fridge itself. It’s one of those apps that will be the first to go when you need space.
-The ice trays. I love the idea of them and the scoop is great but they spill ice every time you try to take some. We have had the refrigerator a few days and I can only imagine how much ice is hiding under the freezer drawer by now.
-The Smartthings app. It does not serve a big purpose. The only thing I would use it for would be to change the temp of the flex zone but I can easily do that on the fridge itself. It’s one of those apps that will be the first to go when you need space.
-The ice trays. I love the idea of them and the scoop is great but they spill ice every time you try to take some. We have had the refrigerator a few days and I can only imagine how much ice is hiding under the freezer drawer by now.
Overall, it’s a great refrigerator. I’m really happy with my purchase and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Refrigerator functions are amazing!
on March 28, 2024
Posted by: ATR1078
from Columbus
[This review was collected as part of a promotion.] I was skeptical that I would use all the functions this fridge claims to have but after using it for a couple days I'm a believer! This fridge has everything, even things you don't even think of. First off--the dual ice maker. It's a game changer. Once side makes cubed ice while the other side makes ice bites so you can choose what works best for you. The water pitcher built in to the fridge is awesome---when you take some water and replace the pitcher, it fills it right back up. It's truly worthy of the title "beverage center" because it has two different ways to get water plus holds a good amount of canned liquids to grab quickly. The one thing I was totally amazed by was the slide-in shelf. Let's say you have a big container of juice or a bog bowl where you made something for a holiday---and it doesn't fit on the bottom shelf. The shelf actually tucks part way into itself so you can fit the item in that spot--it's so simple yet awesome. I will say that I don't think the stainless steel is fingerprint resistant, but that's something I'm ok with as it is easy to clean. The SmartThings app connects seamlessly with the fridge so you can monitor the appliance directly from your phone. Additionally, the bottom right area can be used for either fridge or freezer---the FlexZone area--so you can make it be used for your specific needs. Get this fridge--you won't regret it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders