Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Beautiful and functional
on March 18, 2024
Posted by: Anonymous
from Concord
[This review was collected as part of a promotion.] Lets start with the looks. I like the look with no handles but it does take a little getting used to. Also when opening the left side you need to open from top or bottom as opening from the middle accesses the beverage center.
Ice- I like that you get both ice cubes and ice bites (in individual trays) and that they even included an ice scoop. You can even tell the refrigerator not to make ice at night!
Beverage center - easy access to beverages, water pitcher (for quick pour) and water dispenser. (pitcher is quicker). Automatic refills to pitcher quickly. Naturally you sacrifice a but of refrigerator space.
Flexibility - it is nice to be able to configure the lower right to be used as either a refrigerator or a freezer and specifically 5 different temperature settings.
App - The app is convenient for many things including but not limited to checking if door is open, temperature, quick freeze, quick cool, ice on and off.
Would recommend and would buy again
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fills out space so well
on March 18, 2024
Posted by: Jeffersonbb
from Lincoln
[This review was collected as part of a promotion.] We were in need of an upgrade as our 7 year old fridge had been experiencing issues. The Samsung unit fit the bill perfectly. The depth of our kitchen cabinets was shallow and we are so happy with the results after install.
The surprise portion of the refrigerator overall was the flex zone. Being able to change the lower right section from a refrigerator for drinks during a party and then back to a freezer after a big shopping trip is fantastic.
The filtration system on the water and the beverage system is very welcoming and a built in water pitcher is lovely. The freezer having an ice system with two types of ice is awesome. The smaller pieces it makes for perfectly in smaller water bottles and containers our children use while the larger cubes are great for iced tea and drinks.
The Samsung App to control and change settings is a major upgrade from the old refrigerators that had a number system with no idea what temperature your food was being stored at.
I’d recommend this fridge to someone looking to upgrade to a truly modern addition to the kitchen.
The Samsung App to control and change settings is a major upgrade from the old refrigerators that had a number system with no idea what temperature your food was being stored at.
I’d recommend this fridge to someone looking to upgrade to a truly modern addition to the kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Stylish and Economical with Plenty of Features
on March 18, 2024
Posted by: Oumyusuf
from Houston
[This review was collected as part of a promotion.] The Samsung Bespoke Fridge with French doors is a game-changer in the world of refrigeration. Boasting exceptional cooling capabilities, it ensures that your food stays fresh for longer periods. The customizable design allows you to tailor the fridge to your specific needs, fitting seamlessly into any kitchen aesthetic.
One standout feature is its accompanying app, which enhances user experience significantly. The app provides real-time alerts when the fridge is opened or closed, a particularly handy feature for households like mine with lots of children who tend to leave doors open. This functionality ensures that you can monitor the fridge's usage even when you're not at home, giving you peace of mind and helping to conserve energy. Moreover, the French door design in stainless steel adds a touch of elegance to the appliance while also improving accessibility to your food items.
Overall, the Samsung Bespoke Fridge with French doors is a top-notch appliance that combines style, functionality, and convenience seamlessly. Whether you're a busy parent needing to keep tabs on fridge usage or a design-conscious homeowner looking for a sleek addition to your kitchen, this fridge delivers on all fronts.
Note one minor drawback: the icemaker. It can be rather loud during the ice-making process, potentially causing disruptions in quieter environments. Additionally, the icemaker seems to overfill, leading to excess ice accumulation in the dispenser.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I’m so impressed
on March 18, 2024
Posted by: Tgolden1120
from Indianapolis
[This review was collected as part of a promotion.] The Samsung Bespoke Four-Door Flex Refrigerator is a sleek and customizable appliance that combines style, functionality, and innovation. With its unique features and thoughtful design, it's a standout addition to any kitchen.
The refrigerator has a dedicated Beverage Zone. It is like a refrigerator inside of your refrigerator and happens to be my favorite feature of this appliance. You can quickly access filtered water in two ways. There is a water dispenser and a pitcher that automatically fills. The pitcher even has a basket that you can use if you prefer infused drinks.
My next favorite feature is the dual ice maker. The ice maker makes two types of ice. One is cubed and the other is bite-sized. They are stored in the freezer in separate bins that automatically fill. There is also a feature in the Smart Things app that has it make ice faster. This is perfect for parties. In the app, you can even tell it not to make ice at night so that you don’t hear any noise when ice is made.
This refrigerator has one door with a flex zone. That particular compartment can be set as a freezer or as a refrigerator. The app allows you to use settings, such as freeze, soft freeze, meat/fish, fruit/veggies, or beverage.
The Bespoke series or refrigerators allows you the opportunity to express your style. You can purchase various door panels to match your kitchen decor or create a bold contrast. Choose from multiple colors and finishes to make your refrigerator truly your own.
The Samsung Bespoke Four-Door Flex Refrigerator is a premium appliance that combines aesthetics, functionality, and innovation. If you value customization, convenience, and modern design, this refrigerator is worth considering. Whether you're a culinary enthusiast or a busy family, it offers the flexibility and features you need.
The refrigerator has a dedicated Beverage Zone. It is like a refrigerator inside of your refrigerator and happens to be my favorite feature of this appliance. You can quickly access filtered water in two ways. There is a water dispenser and a pitcher that automatically fills. The pitcher even has a basket that you can use if you prefer infused drinks.
My next favorite feature is the dual ice maker. The ice maker makes two types of ice. One is cubed and the other is bite-sized. They are stored in the freezer in separate bins that automatically fill. There is also a feature in the Smart Things app that has it make ice faster. This is perfect for parties. In the app, you can even tell it not to make ice at night so that you don’t hear any noise when ice is made.
This refrigerator has one door with a flex zone. That particular compartment can be set as a freezer or as a refrigerator. The app allows you to use settings, such as freeze, soft freeze, meat/fish, fruit/veggies, or beverage.
The Bespoke series or refrigerators allows you the opportunity to express your style. You can purchase various door panels to match your kitchen decor or create a bold contrast. Choose from multiple colors and finishes to make your refrigerator truly your own.
The Samsung Bespoke Four-Door Flex Refrigerator is a premium appliance that combines aesthetics, functionality, and innovation. If you value customization, convenience, and modern design, this refrigerator is worth considering. Whether you're a culinary enthusiast or a busy family, it offers the flexibility and features you need.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Features that just make sense!
on March 18, 2024
Posted by: jescariaga
from Hawthorne
[This review was collected as part of a promotion.] This refrigerator is top notch! It has all the features you want + a beautiful sleek look.
Some of my favorite things:
- Flex Zone option: I absolutely love that the bottom right section can be a freezer or a fridge. It is the perfect place to for a beverage fridge!
- LOVE the different ice options! The ice bits (nugget ice) it the best and the feature works so well.
- Having the inner door water pitcher and water dispenser is perfect. You don't have to see it but it is there when you need it.
- There is so much space in the refrigerator and the shelves in the doors are amazing. They hold so much.
- I love connectivity! Getting a notification from the app on my phone that a door has been left open is incredibly helpful when you have two small kids.
- AND... NO FINGERPRINTS! Those tiny little kids hands always touching everything don't even leave a mark!!
This has been a great purchase!!
Some of my favorite things:
- Flex Zone option: I absolutely love that the bottom right section can be a freezer or a fridge. It is the perfect place to for a beverage fridge!
- LOVE the different ice options! The ice bits (nugget ice) it the best and the feature works so well.
- Having the inner door water pitcher and water dispenser is perfect. You don't have to see it but it is there when you need it.
- There is so much space in the refrigerator and the shelves in the doors are amazing. They hold so much.
- I love connectivity! Getting a notification from the app on my phone that a door has been left open is incredibly helpful when you have two small kids.
- AND... NO FINGERPRINTS! Those tiny little kids hands always touching everything don't even leave a mark!!
This has been a great purchase!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
The Samsung Fridge
on March 18, 2024
Posted by: Rumikey1
from Austin
[This review was collected as part of a promotion.] We have received are new refrigerator. It looks nice and modern. I like the sleek front and no handles. Kind of looks futuristic. The only issue with the refrigerator capacity is that there are only 2 drawers. However, half of the freezer can be converted to a refrigerator (FlexZone). The pull out drawers and shelves are a nice feature making it easier to keep frozen items organized. The dual ice maker works well and I like that the ice is never empty. The beverage zone is convenient. The water from the dispenser is nice and cold which is good for the Texas heat. The auto fill pitcher is great for refilling the coffee pot with filtered water. The infuser worked great and gave me some flavored water. The Smart Things App was easy to set up. I have a Samsung phone so it was already installed. I just had to scan the QR Code and Bam it was setup. I liked the recipes in the app and the notifications I get in case I leave the fridge door open.
The fingerprint resistant steel is not all that resistant. On the day the fridge arrived it was already full of prints that needed to be cleaned. The user manual did not provide any instructions on how to assemble and install the drawers and shelves. It is nice that the control panel is inside the fridge but we did not know how to use it. I actually had to rely on YouTube to learn how to use the control panel. Overall it is a significant improvement over our last refrigerator. We would definitely recommend this product to anyone!!!
The fingerprint resistant steel is not all that resistant. On the day the fridge arrived it was already full of prints that needed to be cleaned. The user manual did not provide any instructions on how to assemble and install the drawers and shelves. It is nice that the control panel is inside the fridge but we did not know how to use it. I actually had to rely on YouTube to learn how to use the control panel. Overall it is a significant improvement over our last refrigerator. We would definitely recommend this product to anyone!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great and stylish fridge, needs a couple of tweaks
on March 18, 2024
Posted by: Ramaram
from BALTIMORE
[This review was collected as part of a promotion.] Samsung RF23DB9600QLAA
This is a nice, sleek fridge with a unique flat design and no handles that looks great. Its a bit smaller than I’m used to, but the lack of depth makes it easy to find things. It is well organized.
The four doors are nice and different. The bottom two are the freezer and the bottom right can be changed to a fridge (flex). The shelves can be adjusted easily. Many pull out. There is less room for really large items which you will need to consider. If you have a lot of milk or 2L sodas, it will be tough.
The beverage zone is really nice, especially the autofill pitcher. There is a lot of room for big cups to fill here. The zone takes up a lot of space, but its worth it.
The doors do not close unless pushed gently closed unlike many other fridges. The ice maker has 2 types of ice. The tray, however, gets in the way and the ice scoop holder makes it hard to get the ice. T
In general, its a great fridge that could use a couple of minor improvements. Space is a tradeoff, but should be expected in a counter depth fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Refrigerator!
on March 18, 2024
Posted by: PBC1717
from Hawthorne
[This review was collected as part of a promotion.] This is best appliance I've ever owned. The Flex Zone feature, which allows you to use the section as either a fridge OR a freezer, is simply amazing. From the outside the fridge just looks shiny and beautiful ... and it stays that way. Having a 7 year old and 5 year old I really appreciate the Fingerprint Resistance Stainless Steel. And having the beverage center inside the top left door keeps the outside looking minimal and clean. There's more than enough space and the dual ice maker (ice in two different sizes!!) just can't be beat. I downloaded the Smart Things app, and that might just be the best part of the refrigerator. I can control the temperature and lighting (among other things) simply by using the app. And when I accidentally leave one of the doors open the refrigerator beeps AND the app alerts me that the door is open. I can't get over all the features. It really is an amazing refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders