Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
4
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
LOVE LOVE LOVE BUY IT NOW & EVERY COLOR
on October 9, 2023
Posted by: LEFAMILYHOMES
from Wichita, Kansas
[This review was collected as part of a promotion.] TALK ABOUT OBESSSSED. We are the biggest SAMSUNG fans out there, every appliance in our house is Samsung! We had the smart fridge 2021 stainless steel top 2 French style, bottom freezer. Don’t get me wrong, the computer is snazzy, fancy, & everyone of our guests LOVED it. But I personally could do without another thing needing internet connection. I finally convinced my husband to let me upgrade our main fridge to the 4 door flex & now I can’t wait to have EVERY COLOR. Also a red glass & green glass in the future is a must, because mamma want a panel for every season ;D The thing i love most about the flex, is the FLEX!!!!!! I have a 4 year old and a 2 year old and was able to convert the bottom right section of to a fridge for the kids! Now my son is not up in the middle bar of the fridge handing his dirty feet all over like he was in the smart fridge we had prior. I’m a Montessori mama & having the availability for my kids to grab a drink & snack when they want is SOOOO important for their developmental to our family.! Thank you Samsung for always taking care of the Le family! We are forever LOYAL! Next up, upgrade to BESPOKE WASHER & DRYER!! (My current set is also Samsung new from 2021 but now i feeel like the whole family should BESOKE hehe )
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay
on November 28, 2023
Posted by: Jess
from VA
After a year I can say that as much as I love this refrigerator I hate is just as much.
To replace the water filters you have to move your whole refrigerator to turn the water off before you can add the new water filter. If you do not you will get water sprayed EVERYWHERE.
Another thing I hate is that the water jug does not always fill. about 98% of the time it does not fill. That started around the nine month marker however by the time I was able to see if it was covered under warranty, the warranty lapsed.
Now for the lings I love, I love the bright lights, how all four doors open, how one of the compartments can be a freezer or a fridge, the draws on the bottom pull out which is amazing, and I LOVE the space.
To replace the water filters you have to move your whole refrigerator to turn the water off before you can add the new water filter. If you do not you will get water sprayed EVERYWHERE.
Another thing I hate is that the water jug does not always fill. about 98% of the time it does not fill. That started around the nine month marker however by the time I was able to see if it was covered under warranty, the warranty lapsed.
Now for the lings I love, I love the bright lights, how all four doors open, how one of the compartments can be a freezer or a fridge, the draws on the bottom pull out which is amazing, and I LOVE the space.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Samsung Care, November 29, 2023
We're glad you love some of the refrigerator's features, Jess. Let us assist with the water pitcher.
Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too.
Autofill water pitcher doesn't fill:
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146578890) to help our team pull up your information when you message us.
Thank you.
-Angelica
Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too.
Autofill water pitcher doesn't fill:
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146578890) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on January 28, 2024
Posted by: Lorie
[This review was collected as part of a promotion.] Love this fridge. Love all the features, especially the beverage center and dual ice makers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice Refrige, Poor pitcher refill system
on March 1, 2024
Posted by: Blu Houz Studio llc
After a year of battling the water pitcher system, we are now back to purchasing bottled water due the system failing. After 3 months of operation, the water pitcher system began to fail to refill.
Response from Samsung USBy SEA Care, March 1, 2024
Hi there,
We all aim to utilize the features of the fridge. Let us get the water pitcher properly functioning.
Here is a link to help you with the water pitcher. Please follow the steps and click the hyperlinks for further assistance.
Autofill water pitcher doesn't fill.
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146908246 to help our team pull up your information.
Have a great day.
^Aloe
We all aim to utilize the features of the fridge. Let us get the water pitcher properly functioning.
Here is a link to help you with the water pitcher. Please follow the steps and click the hyperlinks for further assistance.
Autofill water pitcher doesn't fill.
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146908246 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
BEAUTIFUL AND SLEEK
on March 18, 2024
Posted by: mummyyummylifestyle
from Glen Mills
[This review was collected as part of a promotion.] This refrigerator is the perfect addition to our new kitchen. Its sleek, modern design makes it stand out and its functionality is ideal for our busy family. I really appreciate the dual ice maker and the flex zone which provide us with the flexibility for extra cool storage. Moreover, the beverage center is a great motivator to drink more water. Dual ice maker with 2 different ice sizes is convenient and perfect for different type of drinks and occasions. Stainless steel finger print resistant leaves it looking new and sleek all the time. I have 3 kids and we haven't had any issues with them leaving there fingerprints on the fridge's surface. The fridge is also spacious with UV deordorizer that keeps it smelling fresh with no odor. The sliding shelves are awesome for accessibility and just so easy to use! We love our new fridge and definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great fridge!
on March 18, 2024
Posted by: katlupo
from Newton
[This review was collected as part of a promotion.] We love this fridge! It's sleek exterior makes my kitchen seem bigger, the space inside the fridge section is wonderfully laid out, ensuring that we can see everything clearly and organizing it is a breeze. The only downside I could see, is the freezer space is a little small. We have a chest freezer, though, so it's not a problem at all. We switched the flex temp side to get more fridge space and so our youngest has easy access to her own things.
The beverage center and ice capabilities are amazing, too. We love the access there, and the ice fills quickly, which is important for our family of five.
The fingerprint proof stainless does leave prints, but they are easily wiped off with a dry towel.
The beverage center and ice capabilities are amazing, too. We love the access there, and the ice fills quickly, which is important for our family of five.
The fingerprint proof stainless does leave prints, but they are easily wiped off with a dry towel.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I love my new Samsung Bespoke Refrigerator!
on March 18, 2024
Posted by: Anonymous
from Lincoln
[This review was collected as part of a promotion.] We recently moved and needed to update our 7+ year old refrigerator and I am so happy with the Samsung Bespoke 4-Door Flex Refrigerator. I feel the four doors make it feel very spacious. My favorite feature is the Beverage Center, I love that we don’t need to open the entire refrigerator to grab a drink. I love how it helps keep our beverages organized. I really love having both the pitcher of filtered water and the push button to dispense filtered water.
I was really happy to see the two ice sizes, I feel ice can make a drink better. I love that the smaller ice easily fits in water bottles.
I love the SmartThingsApp it was easy to download and easy to use. It is nice to be able to adjust my refrigerator right from my phone.
Another feature I was impressed with is the Flex Zone in the freezer, it will be a nice option to have during the holidays. We all need more refrigerator space during the holidays.
Another feature I was really happy about in the freezer is the shelves that pull out, I feel this will help keep our freezer stay organized and will help prevent things from being buried and lost in the freezer.
I like the UV Deodorizer Light Filter to help keep my refrigerator smelling fresh and especially love that I don’t have to change that filter.
I am really excited to put the fingerprint resistant stainless steel to the test especially with four sons, this is a must have.
The Samsung Bespoke 4-Door Flex Refrigerator fit so nicely in our space! Every time I walk in the kitchen it brings a smile to my face.
I was really happy to see the two ice sizes, I feel ice can make a drink better. I love that the smaller ice easily fits in water bottles.
I love the SmartThingsApp it was easy to download and easy to use. It is nice to be able to adjust my refrigerator right from my phone.
Another feature I was impressed with is the Flex Zone in the freezer, it will be a nice option to have during the holidays. We all need more refrigerator space during the holidays.
Another feature I was really happy about in the freezer is the shelves that pull out, I feel this will help keep our freezer stay organized and will help prevent things from being buried and lost in the freezer.
I like the UV Deodorizer Light Filter to help keep my refrigerator smelling fresh and especially love that I don’t have to change that filter.
I am really excited to put the fingerprint resistant stainless steel to the test especially with four sons, this is a must have.
The Samsung Bespoke 4-Door Flex Refrigerator fit so nicely in our space! Every time I walk in the kitchen it brings a smile to my face.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
My Perfect Fridge
on March 18, 2024
Posted by: Anonymous
from ROCKFORD
[This review was collected as part of a promotion.] I am just thrilled with my Samsung Bespoke Refrigerator! There are so many great features, and I will start with the finish. I got the Stainless Steel, and it is fingerprint resistant! I could have cleaned my previous refrigerator, and it always had streaks. My Bespoke refrigerator looks fantastic after a swipe and dry with a paper towel.
The amount of storage is just what I need to accommodate the food I keep on hand. I love the adjustable shelves. It's great, the way you can personalize this refrigerator. The shelves in the doors really add to the amount of storage for milk and juice, and for so many condiments! I'm really loving this part
Onto the beverage center. So smart to have the water behind the panel in the door. The pitcher makes it easy to fill up so quickly. This is another feature that is so easy to keep clean.
I haven't done anything with the Flex feature yet, but I am thinking about it. How wonderful to have the option to go from freezer compartment to more fridge space and vice versa!
I do love the ice trays that feature two different sizes of cubes and the included scoop. It is so much neater to use than my previous fridge.
Not having handles is so nice, I don't miss them at all. It just makes the Samsung Bespoke Refrigerator that much more beautiful!
The amount of storage is just what I need to accommodate the food I keep on hand. I love the adjustable shelves. It's great, the way you can personalize this refrigerator. The shelves in the doors really add to the amount of storage for milk and juice, and for so many condiments! I'm really loving this part
Onto the beverage center. So smart to have the water behind the panel in the door. The pitcher makes it easy to fill up so quickly. This is another feature that is so easy to keep clean.
I haven't done anything with the Flex feature yet, but I am thinking about it. How wonderful to have the option to go from freezer compartment to more fridge space and vice versa!
I do love the ice trays that feature two different sizes of cubes and the included scoop. It is so much neater to use than my previous fridge.
Not having handles is so nice, I don't miss them at all. It just makes the Samsung Bespoke Refrigerator that much more beautiful!
I would recommend this to a friend!
Written by a customer while visiting The Insiders