Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
35
3 Stars
6
2 Stars
7
1 Star
13
93%of customers recommend this product.
(
236 out of
254)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
4
Stylish and interchangeable!
on June 22, 2022
Posted by: NikkiSamFan
from Summerville, SC
[This review was collected as part of a promotion.] I've had my Bespoke 4-door flex fridge for a little more than a month. So far I'm happy with it overall. I can change the panels to suit my needs. For example, when I think about painting my kitchen, I can change the panels on my fridge to blend with the color. I'm not stuck with one look. Currently my top panels are Tuscan and the bottoms are matte black. My counter top is a blend of browns and blacks so it goes well. My only complaints are in the beverage center, if the top shelf is push in place you can't get a gallon of milk out. I may have it in the wrong place but can't confirm because the instruction manual doesn't provide enough instruction based on MY model.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful art peirce
on July 1, 2022
Posted by: acura1314
from South San Francisco, CA
[This review was collected as part of a promotion.] Everything work fine I like thr front door easy access for the beverages and water.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
HUGE flexible and customizable fridge-freezer
on July 5, 2022
Posted by: Lawgal13
from Pikesville
Gender:Female
[This review was collected as part of a promotion.] My new Samsung BESPOKE 4-Door Flex™ refrigerator (with customizable glass color panels featuring the beverage center and dual ice maker with Ice Bites) was finally delivered yesterday, and other than the Navy color being much darker than anticipated it is an amazing appliance! The Wifi connectivity is actually useful, and I've transferred everything from my old fridge/freezer and there's gobs of extra room! Love the beverage center with infusable water pitcher, and the crisper drawer and bottom right unit that can be either freezer or fridge. The lighting is beautiful and the anti-slip glass shelf is a lovely added feature, and also the fingerprint resistant surface. Like all Samsung fridges, the door-open alarm is a handy feature too. The temp settings actually run colder than indicated, which is not usually the case so I'm glad it's not too warm. If you like both form AND function with a stylish look this is your refrigerator!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Bespoke Flex refrigerator
on July 29, 2022
Posted by: Geocor
from Wilmington NC
[This review was collected as part of a promotion.] The Samsung Bespoke Flex refrigerator is an exceptionally designed and aesthetically pleasing. The Refrigerator does everything as described and is an innovative design. The app is also helpful to monitor and control as desired. We are very happy with our purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Bespoke
on September 8, 2022
Posted by: Mark
from tampa fl
Need a water filter that works. Almost flooded my house with new flooring.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Response from Samsung USBy Carrie Galvan, SEA Care, September 8, 2022
Hi Mark,
Thank you for bringing this to our attention. We apologize for the inconvenience when the Samsung refrigerator almost flooded your home with new flooring, and I understand the importance of having a working water filter.
You can purchase a water filter on this Samsung link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-17376B.aspx
We like to inquire further about your concern with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144895029 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
Thank you for bringing this to our attention. We apologize for the inconvenience when the Samsung refrigerator almost flooded your home with new flooring, and I understand the importance of having a working water filter.
You can purchase a water filter on this Samsung link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-17376B.aspx
We like to inquire further about your concern with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144895029 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
Response from Samsung USBy Chrystel, Samsung Care, September 8, 2022
Hi Mark,
Thank you for reaching out. We apologize for the inconvenience this has caused you, as you experienced leaks. We understand the difficulty of your situation.
I recommend following the steps in these links below to help you with this concern:
Water leaks in Samsung Refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter
Here's a link on how to replace the water filter in your Samsung fridge for reference:
https://www.samsung.com/us/support/answer/ANS00060149/
Visit samsungparts.com should you wish to purchase a water filter.
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144894980 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on October 5, 2022
Posted by: Belu2
from Irving,tx
[This review was collected as part of a promotion.] I bought few months ago , I like it so much, big spaces, automatic function.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this fridge!
on October 14, 2022
Posted by: Kathrin
from Sacramento , California
[This review was collected as part of a promotion.] We are super happy with our buy. Best part is the beverage center
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wife Loves it
on October 22, 2022
Posted by: Cliff
from Croydon, Pa
[This review was collected as part of a promotion.] We bought this frig about 3 weeks ago and can not believe how big it is inside. We really like the self fill pitcher and the 2 kinds of ice it makes. My wife and daughter tell every one about this frig. Now lets see how long it lasts, our Lg only last 7 years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US