Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.6
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
35
3 Stars
6
2 Stars
7
1 Star
13
93%of customers recommend this product.
(
236 out of
254)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
3
Great features
on April 12, 2022
Posted by: Justin
from Texas
[This review was collected as part of a promotion.] Bought the fridge last year and got it around January. We had a lot of issues because the installers keep breaking my glass doors and had to wait to get replacement.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ross, Customer Care, April 13, 2022
Hi Justin,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
^Ross
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on April 12, 2022
Posted by: AGibney
from Branford, CT
Great refrigerator, love the features. Everything I was looking for, smooth delivery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fridge
on April 13, 2022
Posted by: BestSpoken
from Texas
[This review was collected as part of a promotion.] We love our Bespoke! Perfect size and plenty of color panels to choose from. Everyone loves the looks of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Fridge - great features!
on April 13, 2022
Posted by: Asagwali
from Rockville, MD
[This review was collected as part of a promotion.] I got this Fridge just over a month ago after waiting for inventory to become available. This is my first Samsung Fridge - my TVs are all Samsung as well as our mobile phones. This Fridge is really cool and elegant and has transformed our kitchen given its very exquisite modern look, the glass panels and the 4 door combo. The Fridge is very technologically advanced and you can control certain features through a mobile App. My favorite in the Fridge ia the automatically refillable water pitcher! This is a very cool innovation that revised the water immediately you put back the pitcher. You no longer have to stand and wait in front of the Fridge for your glass to fill up! The water pitcher also has an internal pouch where you can place lemon, mint leaves or other fruit to get your flavored water at your fingertips!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design and spacious!!
on April 13, 2022
Posted by: Bnt628
from Nashville, TN
[This review was collected as part of a promotion.] Received less than a month ago and so happy I purchased this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fell in love at first sight!
on April 16, 2022
Posted by: Bumblebee
from Wild West Arizona
[This review was collected as part of a promotion.] We have had this fridge for just over 6 months now after we moved into our new home. The design is beautiful. I saw it in a Korean drama last year, I wanted it so bad. The beverage center is my favorite. The adjustable shelves are very helpful and roomy. Many colors to pick from, the glass panels are easy to clean and look great. The double freezers are perfect for my needs; one side keeps all ice cubes and eye masks, the other side keeps all frozen foods and pizza. Plus, shipping company did a good job to set it up for me and took away the old fridge. I have no complaints. You won't be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love our new fridge
on April 16, 2022
Posted by: Naticake
from Albuquerque, NM
[This review was collected as part of a promotion.] I’ve had this fridge a couple weeks and so far absolutely love it! It’s beautiful and fits in perfectly with my kitchen. I love the beverage center, probably my fave part. I use the water pitcher several times a day, it is so convenient. I also love that the water dispenser is behind the front door, it saves me from continuously having to wipe water dripping down the front of our fridge ( like our last fridge). The freezer at first glance doesn’t look very big but actually fits more than our previous. The ice dispenser in the freezer is easy and quick to get ice. Love my new fridge!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on April 19, 2022
Posted by: Anonymous
from Tampa FL
[This review was collected as part of a promotion.] SO GLAD WE DECIDED ON THE BESPOKE, FITS OUR KITCHEN REMOD PERFECTLY AND HAS ALL THE FEATURES WE WERE LOOKING FOR
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US